Fremont Law Group

I want all people to be warned that if they are considering using Freemont Law Group walk away. I provided them with my list of creditors and they came back to me with the amount I would pay monthly for over 3 years that would be used for their fees and to make settlement payments to the list of creditors I provided them with. Well after over 3 years they only settled the small acounts and still left me with all the high balances that have been accruing interest for over 3 years. When you call them they don't get back to you should you miss their so call monthly call and when you express a concern to the customer service rep they always say we will get back to you and rarely never do. I had to go to court twice with no assistance from them to settle accounts. Now that they closed my file I still left with debt. I was told and very clearly by their customer service rep that creditors cannot come after you after 5 years so what should I do hide or handle the big debts on my own that I hired and paid you very well to do for me.
Stay away from this company they lie about the whole program.

Fremont provided a 100% refund to Ms***Ms [redacted] had a clear understanding of the services Fremont providesClearly Ms***'s claims of Fremont being a fake company were fabricated in April Ms [redacted] requested to regain her status of retention with Fremont in June We wish her well

Complaint ID [redacted] Our RefNo [redacted] Dear Revdex.com.In response to the complaint dated 07/31/We strongly disagree with the contentions of the complaintThe client has omitted important information.The client signed up with Fremont Law Group and was fully informted of all fees at the time they signed upFremont Law group has returned all monies held in the clients reserve account, however the client’s judgement and subsequent garnishment of his bank account was due to the clients refusal to follow directions and file his answer to complaint with the superior courtHere is a brief timeline of events leading up to the clients cancellation:12/08/Client initiates retention 02/05/Letters of Representation sent to the following creditors: [redacted] ***r CONFIRMATION OF CREDITOR DOCUMENTS sent toclient Lawsuit Creditor: Discover Case Number: [redacted] 01/31/Date Served (sub served) 02/03/Date Client informed us of Summons: 02/06/Date Summons Received in Office 03/02/Answer Due Date (According to CA law since lawsuit wassubstitute served it is actually due 03/12/17) 03/02/Date Answer Sent to Client for Filing with instruction onfiling04/10/Request for default received (entered 03/22/17) 07/31/Date client informs us bank levy 08/03/Fremont prepare and sends Claim of Exemption Docs Sent toClient to exempt funds from levy 08/03/Client Cancelled The Client failed to file answer prepared by Fremont Law GroupEven though Client’s error caused default judgement, Fremont Law Group prepared and sent to client documents to assist him with levyUnknown what client did Fremont Law Group has offered no refund to the client, and the client has been made aware, but continues to contact our firm although he was cancelled from the program 08/03/Fremont Law Group has acted in accordance with its contractual obligations and the laws and regulations.Fremont Law Group will be closing this matter in our office as there is no further action necessary for the file.Thank you for your kind attention to this matter.Cordially,Fremont Law Group [redacted] phone [redacted] fax

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I would like to add, that since we made this complaint, we received a phone call from a representative indicating that the agency can no longer represent us based on this complaint and their suggestion/guidance was for us to file bankruptcy; which is not helpful Regards, [redacted]

Fremont Law Group will be contacting Mr [redacted] to resolve any issues he is experiencing

Please have Ms [redacted] contact [redacted] Law Group at [redacted] [redacted] has attempted to contact Ms [redacted] via telephone per her request numerous times [redacted] Law Groups hours are 9am to 5pm M-F

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Here is what happened after I filed my Revdex.com complaint:On August 1st I looked up the sole proprietor of the Fremont Law Group on the CA Bar Assoc site and found his emailHis signature is on the contract I signed I emailed asking if he, [redacted] * [redacted] (***), was the above and he confirmed We had some back and forth and he said [redacted] would contact me [redacted] called at 11:34AM on 8/1/when I was meeting in an office at my bankWe talked for about minutes and the result was that Fremont Law Group agreed to send me $within days and [redacted] agreed to call me every day until we got all worked out On March Fremont Law Group sent me a court document to fileI was confused about what to do with this document so I sent a message Fremont LawI never received a reply I was told that this document would have stopped the bank levy and that I needed to file it ASAP I was shocked that no one replied, especially knowing the importance of this document [redacted] told me that they had a lot of turn over and was “sorry it fell through the cracks.” The document had contained errors so I corrected them and took it to the court to file but it was rejected because there was already a judgement On August 2nd I received no contact from anyone August 3rd, [redacted] asked if I wanted a refund, so I called his office at 11:03AM to inquire about said refundI was told that they needed to know if I wanted a check or have it deposited into my accountI was frustrated because I thought that the $ was already on its way Next, I replied to [redacted] via email that I wanted to talk to [redacted] to find out when the funds that he promised would arrive and would let [redacted] know about the refund I talked with [redacted] on 8/3/at 3:59PM I decided that there was no way they could help me with what I signed up for and I would take the refund On August 17th I received $via overnight UPS with the memo of "refund" I emailed [redacted] on August 21th asking when I would get the rest of the refund which totaled $ He replied I got everything that was in my reserve account We had a lot of email exchanges in which he stated that I would not get a refund because I filed a Revdex.com claim against his business and I had “yet to provide any coherent basis for a full refundRather, you rant and make statements.” For months, I made payments to Fremont Law Group and sent them every notice I received from the creditorsThey settled with none of the creditors I received a summons and sent it to them They didn’t show up to court or give me notice that they would not show up As a result, I lost $in the levy [redacted] terminated our agreement and kept the fees without doing any of the work that was promised I have filed a small claims case against the Fremont Law Group The story appears to be the same for all Revdex.com complaints against this business They take the fees and once that can't do what the promise they terminate the agreement and keep the fees they do not earnTHEY ARE A TOTAL SCAM! Regards, [redacted] ***

Several attempts have been made to contact Ms [redacted] [redacted] would like to speak with her to resolve her complaint

This issue has been resolved and [redacted] has agreed to take out all claims of her complaint

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I spoke with [redacted] from Freemont yesterday 10/31/and she offered me a refund of $plus my funds in escrow of $1884.This would mean I still paid them $for a year of no progress toward my debt resolution and a full judgement against me from [redacted] .We discussed the judgement and she stated ,as many others there said ,that [redacted] is extremely hard to settle withI asked her ,why then was I not informed of this so I could have decided not to include [redacted] in the contractI also informed here that I have never received a completed copy of the contract despite repeated requestsI also explained that I never received a formal presentation regarding the fees and refused to sign the statement at the contract signing that I didI still feel like I was grossly misled by FremontI recited a voice mail from [redacted] asking me to call her today, 11/1/17, to discuss this matter further and I will do this today when they open.Thanks for your help.***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***- [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I provided facts and you deflect with a Red Herring:"Attempting to redirect the argument to another issue to which the person doing the redirecting can better respondWhile it is similar to the avoiding the issue fallacy, the red herring is a deliberate diversion of attention with the intention of trying to abandon the original argument."I contest: I requested a live conversation on a phone call to have my account reviewed, and again via emailI was never contacted by a person who could review my accountI have been defrauded and robbed of my money to no benefit to my current financial circumstancesI will persist with this claim Regards, [redacted]

We have made several attempts to contact this client in order to reach some type of resolutionTo date, the client has been unresponsive to all contact that has been made

Fremont has attempted multiple times to contact Ms.*** to inform her a full refund has been processedMs*** has been unresponsiveComplaint should be resolved and closed as Ms*** should have received the full refund

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint
resolved
Dear Madam:
This is to inform you that an agreement has been reached with Fremont Law Firm and attached you will find a release of our funds back to our bank. We would very much like this closed ASAP so we may regain access to the funds withheld. Thank you kindly for you help and have a great day
*** and *** ***
Regards,
*** ***

Dear Revdex.com.Relative to the above, we are in receipt of the consumer’s complaint dated 06/06/We disagree with the contentions therein.The client signed up for a debt relief program with Fremont Law Group and have since settled debts with their creditors and has also entered the client into a stipulated agreement with another creditorUnfortunately the client does not possess the funds necessary to settle other pending debts with their creditorsFremont Law Group also provided assistance to the client in responding to the lawsuits filed against themFremont Law Group has acted in accordance with the agreement between the parties.Fremont Law Group is awaiting a determination letter from the client and has made several attempts to contact the client to resolve any remaining issues.Fremont Law Group will be closing this matter in our office as there is no further action necessary for the file.Thank you for your kind attention to this matter.Cordially,Fremont Law Group *** *** phone *** *** fax

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Revdex.com.We have received a complaint from Ms*** *** dated 09/09/2017, We disagree with the contentions therein.Ms*** signed a Limited Retention Agreement with Fremont Law Group, LLCFollowing the retention, she made several calls to customer supportDuring the course of
the calls, it became apparent that Ms*** did not understand how the program work or that following the explanation she did not want to be in the programRegardless, we offered her a full refund, which she acceptedMs*** has been refunded every dollar she paid to Fremont.Fremont Law Group will be closing this matter in our office as there is no further action necessary for the file.Thank you for your kind attention to this matter.Cordially,Fremont Law Group *** *** phone *** *** fax

Fremont Law Group has spoken to Ms*** and is awaiting her communication back to the firm regarding resolutionTell us why here

We have been in communication with the clientWe are still in negotiations with the client; however we have not reached a resolution.We hope to reach a resolution shortly. Thank you