Hello [redacted] , We are sorry to learn you are dissatisfied with the program We have tried several attempts to contact you with no response Please call us at your earliest convenience so we can rectify this situation We can be reached at [redacted] Thank you
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
May 18, [redacted] Via Email Online Submission Revdex.com Serving San Francisco Re: Simmi Wong Revdex.com File No.: [redacted] Our Client: Prime Solutions Our File No.: [redacted] Dear Revdex.com: This firm, [redacted] **, represents Prime SolutionsWe are in receipt of your inquiry dated May 9, [redacted] filed by [redacted] *** We respond on behalf of our client Prime Solutions respectfully disagrees with [redacted] statementsPrime Solutions provided all services it had agreed to provide [redacted] in a timely fashion Further, all terms and conditions of Prime Solutions’ terms were clearly explained to [redacted] prior to her entering into her agreement and within the agreement itself Because Prime Solutions was concerned with [redacted] ***’s apparent dissatisfaction it has already issued her a full refund If you have further questions, please do not hesitate to contact us Otherwise we respectfully request that the Revdex.com concludes this matter as resolved Very truly yours, [redacted] *** [redacted] For the Firm cc: Client
Dear [redacted] ***, ? We sincerely apologize that you were not notified that we received your signed Right to Cancel on 10/6.? ? Please use this email as assurance that when we received your signed RTC, your contract was immediately canceled and no funds were withdrawn from your bank account.? Again, sorry for the misunderstanding, we wish you the best of luck in the future ? Sincerely, Prime Solutions Client Services ?
July 21, [redacted] Via Email Online Submission Revdex.com Serving the San Francisco and Bay Area and Northern Coastal California Re: [redacted] Revdex.com File No.: [redacted] Our Client: Prime Solutions Our File No.: [redacted] Dear Revdex.com: This firm, Greenspoon Marder, PA, represents Prime SolutionsWe are in receipt of your inquiry dated July 13, [redacted] filed by [redacted] We respond on behalf of our client Prime Solutions respectfully disagrees that it advised [redacted] that it would assist her in paying off her debts Rather Prime Solutions is a document preparation company that provides assistance to its customers regarding their validation documentation needs Prime Solutions provided all of the services it had agreed to provide [redacted] The above stated upon learning of [redacted] ’s dissatisfaction, and prior to Prime Solutions having been notified of [redacted] ’s complaint with the Revdex.com, Prime Solutions immediately contacted her and in doing so resolved her concerns to her satisfaction If you have further questions, please do not hesitate to contact us Otherwise we respectfully request that the Revdex.com concludes this matter as resolved Very truly yours, GREENSPOON MARDER, P.A Robby HBirnbaum, Esq For the Firm cc: Client
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Hello *** ***,
We are sorry to learn you are dissatisfied with the program We have tried several attempts to contact you with no response Please call us at your earliest convenience so we can rectify this situation We can be reached at *** Thank
you.
Hello *** ***,
We are sorry to learn you are dissatisfied with the program We have tried several attempts to contact you with no response Please call us at your earliest convenience so we can rectify this situation We can be reached at *** Thank
you
This person issued a Revdex.com complaint in January of 2018. The complaint was immediately resolved and the client was refunded back all of her payments. In addition to giving her back all of the funds we collected we offered her a courtesy service that was free of charge. This client is
no longer making monthly payments and hasn’t been since Sept 2017. All of the additional services we have provided her have been absolutely free of charge We have tried several times to reach out to her via phone, however, and she states that she will only communicate with us via email and the Revdex.com. This is a non-active client and we respectfully ask you to close this case so we can resolve this issue.
TO WHOM IT MAY CONCERN:
*** FROM ACTIFY SOLUTIONS DID IN FACT CONTACT ME IN REGARDS TO MY COMPLAINT WITH PRIME ONE SOLUTIONS TRYING TO TAKE MONEY FROM MY BANK ACCOUNT WITHOUT MY PERMISSIONTHIS WAS AUTHORIZED BY AN AGENT BY THE NAME OF *** *** WHO IS NO LONGER WORKING WITH ACTIFY
SOLUTIONS.
*** DID REFUND ME ALL OF THE OVERDRAFT CHARGES THAT I INCURRED DUE TO THIS TRANSACTION
THIS ACTION HAS SATISFIED MY CONCERNS WITH ACTIFY/PRIME SOLUTIONS
THANKING YOU IN ADVANCE FOR YOUR CONSIDERATION WITH THIS MATTER
SINCERELY,
*** *** ***
*** ***
Dear *** ***,
We sincerely apologize that you were not notified that we received your signed Right to Cancel on 10/6. Please use this email as assurance that when we received your signed RTC, your contract was immediately canceled and no funds were withdrawn from your bank
account. Again, sorry for the misunderstanding, we wish you the best of luck in the future
Sincerely,
Prime Solutions Client Services
July 21, ***
Via Email Online Submission
Revdex.com Serving the San Francisco and Bay Area and Northern Coastal California
Re: *** ** ***
Revdex.com File No.:
***
Our Client: Prime Solutions
Our File No.: ***
Dear Revdex.com:
This firm, Greenspoon Marder, PA, represents Prime SolutionsWe are in receipt of your inquiry dated July 13, *** filed by *** ***. We respond on behalf of our client.
Prime Solutions respectfully disagrees that it advised *** *** that it would assist her in paying off her debts. Rather Prime Solutions is a document preparation company that provides assistance to its customers regarding their validation documentation needs. Prime Solutions provided all of the services it had agreed to provide *** ***
The above stated upon learning of *** ***’s dissatisfaction, and prior to Prime Solutions having been notified of *** ***’s complaint with the Revdex.com, Prime Solutions immediately contacted her and in doing so resolved her concerns to her satisfaction.
If you have further questions, please do not hesitate to contact us. Otherwise we respectfully request that the Revdex.com concludes this matter as resolved
Very truly yours,
GREENSPOON MARDER, P.A
Robby HBirnbaum, Esq.
For the Firm
cc: Client
July 21, ***
Via Email Online Submission
Revdex.com Serving the San Francisco and Bay Area and Northern Coastal California
Re: *** ** ***
Revdex.com File No.:
***
Our Client: Prime Solutions
Our File No.: ***
Dear Revdex.com:
This firm, Greenspoon Marder, PA, represents Prime SolutionsWe are in receipt of your inquiry dated July 13, *** filed by *** ***. We respond on behalf of our client.
Prime Solutions respectfully disagrees that it advised *** *** that it would assist her in paying off her debts. Rather Prime Solutions is a document preparation company that provides assistance to its customers regarding their validation documentation needs. Prime Solutions provided all of the services it had agreed to provide *** ***
The above stated upon learning of *** ***’s dissatisfaction, and prior to Prime Solutions having been notified of *** ***’s complaint with the Revdex.com, Prime Solutions immediately contacted her and in doing so resolved her concerns to her satisfaction.
If you have further questions, please do not hesitate to contact us. Otherwise we respectfully request that the Revdex.com concludes this matter as resolved
Very truly yours,
GREENSPOON MARDER, P.A
Robby HBirnbaum, Esq.
For the Firm
cc: Client
TO WHOM IT MAY CONCERN:
*** FROM ACTIFY SOLUTIONS DID IN FACT CONTACT ME IN REGARDS TO MY COMPLAINT WITH PRIME ONE SOLUTIONS TRYING TO TAKE MONEY FROM MY BANK ACCOUNT WITHOUT MY PERMISSIONTHIS WAS AUTHORIZED BY AN AGENT BY THE NAME OF *** *** WHO IS NO LONGER WORKING WITH ACTIFY
SOLUTIONS.
*** DID REFUND ME ALL OF THE OVERDRAFT CHARGES THAT I INCURRED DUE TO THIS TRANSACTION
THIS ACTION HAS SATISFIED MY CONCERNS WITH ACTIFY/PRIME SOLUTIONS
THANKING YOU IN ADVANCE FOR YOUR CONSIDERATION WITH THIS MATTER
SINCERELY,
*** *** ***
*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
May 18, ***
Via Email Online Submission
Revdex.com Serving San Francisco
Re: Simmi Wong
Revdex.com File No.:
***
Our Client: Prime Solutions
Our File No.: ***
Dear Revdex.com:
This firm, *** *** **, represents Prime SolutionsWe are in receipt of your inquiry dated May 9, *** filed by *** ***. We respond on behalf of our client.
Prime Solutions respectfully disagrees with *** *** statementsPrime Solutions provided all services it had agreed to provide *** *** in a timely fashion. Further, all terms and conditions of Prime Solutions’ terms were clearly explained to *** *** prior to her entering into her agreement and within the agreement itself
Because Prime Solutions was concerned with *** ***’s apparent dissatisfaction it has already issued her a full refund
If you have further questions, please do not hesitate to contact us. Otherwise we respectfully request that the Revdex.com concludes this matter as resolved
Very truly yours,
*** *** ***
*** ** *** ***
For the Firm
cc: Client
Hello [redacted] , We are sorry to learn you are dissatisfied with the program We have tried several attempts to contact you with no response Please call us at your earliest convenience so we can rectify this situation We can be reached at [redacted] Thank you
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
May 18, [redacted] Via Email Online Submission Revdex.com Serving San Francisco Re: Simmi Wong Revdex.com File No.: [redacted] Our Client: Prime Solutions Our File No.: [redacted] Dear Revdex.com: This firm, [redacted] **, represents Prime SolutionsWe are in receipt of your inquiry dated May 9, [redacted] filed by [redacted] *** We respond on behalf of our client Prime Solutions respectfully disagrees with [redacted] statementsPrime Solutions provided all services it had agreed to provide [redacted] in a timely fashion Further, all terms and conditions of Prime Solutions’ terms were clearly explained to [redacted] prior to her entering into her agreement and within the agreement itself Because Prime Solutions was concerned with [redacted] ***’s apparent dissatisfaction it has already issued her a full refund If you have further questions, please do not hesitate to contact us Otherwise we respectfully request that the Revdex.com concludes this matter as resolved Very truly yours, [redacted] *** [redacted] For the Firm cc: Client
Dear [redacted] ***, ? We sincerely apologize that you were not notified that we received your signed Right to Cancel on 10/6.? ? Please use this email as assurance that when we received your signed RTC, your contract was immediately canceled and no funds were withdrawn from your bank account.? Again, sorry for the misunderstanding, we wish you the best of luck in the future ? Sincerely, Prime Solutions Client Services ?
July 21, [redacted] Via Email Online Submission Revdex.com Serving the San Francisco and Bay Area and Northern Coastal California Re: [redacted] Revdex.com File No.: [redacted] Our Client: Prime Solutions Our File No.: [redacted] Dear Revdex.com: This firm, Greenspoon Marder, PA, represents Prime SolutionsWe are in receipt of your inquiry dated July 13, [redacted] filed by [redacted] We respond on behalf of our client Prime Solutions respectfully disagrees that it advised [redacted] that it would assist her in paying off her debts Rather Prime Solutions is a document preparation company that provides assistance to its customers regarding their validation documentation needs Prime Solutions provided all of the services it had agreed to provide [redacted] The above stated upon learning of [redacted] ’s dissatisfaction, and prior to Prime Solutions having been notified of [redacted] ’s complaint with the Revdex.com, Prime Solutions immediately contacted her and in doing so resolved her concerns to her satisfaction If you have further questions, please do not hesitate to contact us Otherwise we respectfully request that the Revdex.com concludes this matter as resolved Very truly yours, GREENSPOON MARDER, P.A Robby HBirnbaum, Esq For the Firm cc: Client
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***
July 21, [redacted] ? Via Email Online Submission Revdex.com Serving the San Francisco and Bay Area and Northern Coastal California ? Re:? ? ? ? ? [redacted] Revdex.com File No.: ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? [redacted] Our Client: ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Prime Solutions ? ? ? ? ? ? ? Our File No.: ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? [redacted] ? Dear Revdex.com: ? This firm, Greenspoon Marder, PA, represents Prime SolutionsWe are in receipt of your inquiry dated July 13, [redacted] filed by [redacted] .? We respond on behalf of our client.? ? Prime Solutions respectfully disagrees that it advised [redacted] that it would assist her in paying off her debts.? Rather Prime Solutions is a document preparation company that provides assistance to its customers regarding their validation documentation needs.? Prime Solutions provided all of the services it had agreed to provide [redacted] ? The above stated upon learning of [redacted] ’s dissatisfaction, and prior to Prime Solutions having been notified of [redacted] ’s complaint with the Revdex.com, Prime Solutions immediately contacted her and in doing so resolved her concerns to her satisfaction.? ? If you have further questions, please do not hesitate to contact us.? Otherwise we respectfully request that the Revdex.com concludes this matter as resolved ? Very truly yours, ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? GREENSPOON MARDER, P.A ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Robby HBirnbaum, Esq.? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? For the Firm ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? cc:? ? ? ? ? ? ? Client
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Hello *** ***,
We are sorry to learn you are dissatisfied with the program We have tried several attempts to contact you with no response Please call us at your earliest convenience so we can rectify this situation We can be reached at *** Thank
you.
Voicemail confirmation see library
Hello *** ***,
We are sorry to learn you are dissatisfied with the program We have tried several attempts to contact you with no response Please call us at your earliest convenience so we can rectify this situation We can be reached at *** Thank
you
This person issued a Revdex.com complaint in January of 2018. The complaint was immediately resolved and the client was refunded back all of her payments. In addition to giving her back all of the funds we collected we offered her a courtesy service that was free of charge. This client is
no longer making monthly payments and hasn’t been since Sept 2017. All of the additional services we have provided her have been absolutely free of charge We have tried several times to reach out to her via phone, however, and she states that she will only communicate with us via email and the Revdex.com. This is a non-active client and we respectfully ask you to close this case so we can resolve this issue.
TO WHOM IT MAY CONCERN:
*** FROM ACTIFY SOLUTIONS DID IN FACT CONTACT ME IN REGARDS TO MY COMPLAINT WITH PRIME ONE SOLUTIONS TRYING TO TAKE MONEY FROM MY BANK ACCOUNT WITHOUT MY PERMISSIONTHIS WAS AUTHORIZED BY AN AGENT BY THE NAME OF *** *** WHO IS NO LONGER WORKING WITH ACTIFY
SOLUTIONS.
*** DID REFUND ME ALL OF THE OVERDRAFT CHARGES THAT I INCURRED DUE TO THIS TRANSACTION
THIS ACTION HAS SATISFIED MY CONCERNS WITH ACTIFY/PRIME SOLUTIONS
THANKING YOU IN ADVANCE FOR YOUR CONSIDERATION WITH THIS MATTER
SINCERELY,
*** *** ***
*** ***
Dear *** ***,
We sincerely apologize that you were not notified that we received your signed Right to Cancel on 10/6. Please use this email as assurance that when we received your signed RTC, your contract was immediately canceled and no funds were withdrawn from your bank
account. Again, sorry for the misunderstanding, we wish you the best of luck in the future
Sincerely,
Prime Solutions Client Services
July 21, ***
Via Email Online Submission
Revdex.com Serving the San Francisco and Bay Area and Northern Coastal California
Re: *** ** ***
Revdex.com File No.:
***
Our Client: Prime Solutions
Our File No.: ***
Dear Revdex.com:
This firm, Greenspoon Marder, PA, represents Prime SolutionsWe are in receipt of your inquiry dated July 13, *** filed by *** ***. We respond on behalf of our client.
Prime Solutions respectfully disagrees that it advised *** *** that it would assist her in paying off her debts. Rather Prime Solutions is a document preparation company that provides assistance to its customers regarding their validation documentation needs. Prime Solutions provided all of the services it had agreed to provide *** ***
The above stated upon learning of *** ***’s dissatisfaction, and prior to Prime Solutions having been notified of *** ***’s complaint with the Revdex.com, Prime Solutions immediately contacted her and in doing so resolved her concerns to her satisfaction.
If you have further questions, please do not hesitate to contact us. Otherwise we respectfully request that the Revdex.com concludes this matter as resolved
Very truly yours,
GREENSPOON MARDER, P.A
Robby HBirnbaum, Esq.
For the Firm
cc: Client
July 21, ***
Via Email Online Submission
Revdex.com Serving the San Francisco and Bay Area and Northern Coastal California
Re: *** ** ***
Revdex.com File No.:
***
Our Client: Prime Solutions
Our File No.: ***
Dear Revdex.com:
This firm, Greenspoon Marder, PA, represents Prime SolutionsWe are in receipt of your inquiry dated July 13, *** filed by *** ***. We respond on behalf of our client.
Prime Solutions respectfully disagrees that it advised *** *** that it would assist her in paying off her debts. Rather Prime Solutions is a document preparation company that provides assistance to its customers regarding their validation documentation needs. Prime Solutions provided all of the services it had agreed to provide *** ***
The above stated upon learning of *** ***’s dissatisfaction, and prior to Prime Solutions having been notified of *** ***’s complaint with the Revdex.com, Prime Solutions immediately contacted her and in doing so resolved her concerns to her satisfaction.
If you have further questions, please do not hesitate to contact us. Otherwise we respectfully request that the Revdex.com concludes this matter as resolved
Very truly yours,
GREENSPOON MARDER, P.A
Robby HBirnbaum, Esq.
For the Firm
cc: Client
TO WHOM IT MAY CONCERN:
*** FROM ACTIFY SOLUTIONS DID IN FACT CONTACT ME IN REGARDS TO MY COMPLAINT WITH PRIME ONE SOLUTIONS TRYING TO TAKE MONEY FROM MY BANK ACCOUNT WITHOUT MY PERMISSIONTHIS WAS AUTHORIZED BY AN AGENT BY THE NAME OF *** *** WHO IS NO LONGER WORKING WITH ACTIFY
SOLUTIONS.
*** DID REFUND ME ALL OF THE OVERDRAFT CHARGES THAT I INCURRED DUE TO THIS TRANSACTION
THIS ACTION HAS SATISFIED MY CONCERNS WITH ACTIFY/PRIME SOLUTIONS
THANKING YOU IN ADVANCE FOR YOUR CONSIDERATION WITH THIS MATTER
SINCERELY,
*** *** ***
*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
May 18, ***
Via Email Online Submission
Revdex.com Serving San Francisco
Re: Simmi Wong
Revdex.com File No.:
***
Our Client: Prime Solutions
Our File No.: ***
Dear Revdex.com:
This firm, *** *** **, represents Prime SolutionsWe are in receipt of your inquiry dated May 9, *** filed by *** ***. We respond on behalf of our client.
Prime Solutions respectfully disagrees with *** *** statementsPrime Solutions provided all services it had agreed to provide *** *** in a timely fashion. Further, all terms and conditions of Prime Solutions’ terms were clearly explained to *** *** prior to her entering into her agreement and within the agreement itself
Because Prime Solutions was concerned with *** ***’s apparent dissatisfaction it has already issued her a full refund
If you have further questions, please do not hesitate to contact us. Otherwise we respectfully request that the Revdex.com concludes this matter as resolved
Very truly yours,
*** *** ***
*** ** *** ***
For the Firm
cc: Client