FrontLine Asset Strategies, LLC

Initial Business Response / [redacted] (1000, 6, 2015/10/28) */ Dear Mr [redacted] : I have reviewed and investigated your complaintFrontline Asset Strategies, LLC has ceased your accountYou will not receive any communications from our companyThank you Sincerely, Lauren [redacted] Compliance Attorney Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/10/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) This company still does not get it.It is not my account! Final Business Response / [redacted] (4000, 10, 2015/11/03) */ Dear Mr [redacted] : It is the policy of Frontline Asset Strategies, LLC ("Frontline") that our representatives verify personally identifiable information prior to disclosing account informationHowever, it is entirely acceptable to refuse verification as you didFrontline has removed your contact information from our systemYou will not receive any further communications from our companyWe regret any inconvenience this may have caused you Sincerely, Lauren [redacted] Compliance Attorney

Dear Mr [redacted] : Frontline Asset Strategies, LLC (“Frontline”) is in receipt of your recent correspondence I have reviewed and investigated your complaint After you spoke with a Frontline representative on January 10, 2017, your phone number was removed from our system; you will no longer receive any communications from our officeWe appreciate the opportunity to respond Thank you Sincerely, Lauren [redacted] Director of Litigation / [redacted] Style Definitions */

Initial Business Response / [redacted] (1000, 5, 2015/12/09) */ Dear Mr***: Frontline Asset Strategies, LLC ("Frontline") is in receipt of your complaintI have reviewed your complaint and investigated your allegationsOur client owns the subject account, which is a RoadLoans automobile loan for a Ford Taurus (VIN ending in 1009)While our client believes the account is valid with a balance due and owing, it strives to resolve disputes in the manner most favorable to the customerTherefore, our client has agreed to permanently close the subject account and all collection efforts will ceaseThank you Sincerely, Lauren [redacted] Director of Litigation Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/10) */ (The consumer indicated he/she ACCEPTED the response from the business.) My complaint of practices preformed by the company was in direct violation of the Fair credit actI am pleased with the out come of this complaintI hope others will research the laws before filing a claim against any company and taking man hours away from the Revdex.comThank you for your work and the company understanding the situation

Initial Business Response / [redacted] (1000, 5, 2015/06/11) */ Dear Ms [redacted] : I have reviewed and investigated your complaintFrontline Asset Strategies, LLC has ceased your accountYou will not receive any communications from our companyThank you Sincerely, [redacted] Compliance Attorney Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/20) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Dear Ms [redacted] : Frontline Asset Strategies, LLC (“Frontline”) is in receipt of your recent correspondence We have investigated your complaint The number we called was ###-###-#### That phone number has been ceased; you will no longer receive any communications from Frontline We appreciate the opportunity to respond Thank you.Sincerely, Lauren [redacted] Director of Litigation

Dear Ms [redacted] : Frontline Asset Strategies, LLC (“Frontline”) is in receipt of your recent correspondence Your phone number was removed from our system on October 31, after you communicated with a Frontline representative You will no longer receive any phone calls from our office Thank you for the opportunity to respond Sincerely, Lauren [redacted] Director of Litigation

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

Initial Business Response / [redacted] (1000, 5, 2015/05/13) */ Dear Mr [redacted] : I have reviewed and investigated your complaintFrontline Asset Strategies, LLC ("Frontline") will honor your cease requestYou will not receive any communications from our companyThank you Sincerely, [redacted] [redacted] Compliance Attorney Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/13) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 5, 2015/10/21) */ Dear Mr [redacted] : I have reviewed and investigated your complaintIt is the policy of Frontline Asset Strategies, LLC ("Frontline") that our representatives verify personally identifiable information prior to disclosing account information Nevertheless, Frontline has closed your account as a cease and desistYou will not receive any communications from our companyThank you Sincerely, Lauren [redacted] Compliance Attorney

Initial Business Response / [redacted] (1000, 5, 2015/11/03) */ Dear Ms [redacted] : Frontline Asset Strategies, LLC ("Frontline") has reviewed and investigated your complaintIt is Frontline's policy that our representatives verify personally identifiable information prior to disclosing account informationFrontline has sent a documentation concerning this account to the mailing address you provided in your complaintIf you have any further questions, you may contact our office at (XXX) XXX-XXXXThank you Sincerely, Lauren [redacted] Compliance Attorney

I am rejecting this response because: I am waiting for the letter that Frontline promised to send me clearing up this account The last time that I reported Frontline, they promised to send a letter clearing up this matter but the letter was never sent and I did not receive one When I receive the letter then I will accept the business' response to resolve this complaint

Dear Mr***:Frontline Asset Strategies, LLC (“Frontline”) is in receipt of your recent correspondence. We have investigated your complaint. On January 9, 2017, you spoke with a Frontline representative and discussed setting up a payment arrangementOn January 18, 2017, you again
spoke with a representative, stating that this was not your account. In response to your concerns that you have no knowledge of this account, please find attached a statement, which shows the last payment on this account. We will also send you a fraud affidavit; please complete, provide a picture ID and return to our office. In regards to your credit reporting concerns, Frontline does not furnish data to credit bureaus, so any information pertaining to your account on your credit report was not reported by Frontline. Thank you for the opportunity to respond.Sincerely,Lauren ***, Director of Litigation

Initial Business Response /* (1000, 5, 2015/05/11) */
Dear Mr***:
I have reviewed and investigated your complaintYour account was paid in full with Frontline Asset Strategies, LLC ("Frontline")A letter was sent on May 8, detailing this payment; it has also been attachedIn
regards to your credit reporting concerns, Frontline does not furnish data to credit bureaus, so any information pertaining to your account on your credit report was not reported by FrontlineIndeed, upon reviewing the call recordings between you and our representative, our representative never mentioned credit reportingThe Bureaus, Inc("TBI") did report this to the credit reporting agencies in March and on April 9, 2015, requested the credit reporting agencies remove their trade lineIn response to your title concerns, TBI has advised that it is contacting CAPITAL ONE to obtain the lien transfer, and once received they will forward those documents to youUpon receipt, you may take the release to your local DMV for titlingShould you have any additional questions, please contact our office at (XXX) XXX-XXXXThank you
Sincerely,
*** ***
Compliance Attorney

I am rejecting this response because:I do not as I stated owe I only owe if we have to go legal we will because you are an illegal company trying to collect moreNO this is not correct!

Dear Ms***:Frontline Asset Strategies, LLC (“Frontline”) is in receipt of your recent correspondence. I have reviewed and investigated your complaint. Unfortunately, Frontline is unable to accept your $settlement offer. Please feel free to contact our office with any
questions or to work out a payment arrangementThank you.Sincerely,Lauren ***Director of Litigation

Initial Business Response /* (1000, 5, 2016/02/17) */
Dear Ms***,
Frontline Asset Strategies, LLC ("Frontline") is in receipt of your recent correspondenceI have reviewed and investigated your complaintIn regards to your letter request, a letter has been sent to you
Furthermore, in regards to your payment plan concerns, no future payments are scheduled to be madeYou may call Frontline at (XXX) XXX-XXXX to discuss your payment arrangement options furtherThank you
Sincerely,
Lauren ***
Director of Litigation
Initial Consumer Rebuttal /* (3000, 7, 2016/02/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have not recieved a letter from frontlineWhen I talked to a agent there named Samantha she said no letter was sent and they will not be sending oneSo until I receive a statement with our account number and the company they are representing I will not respond to them
Final Business Response /* (4000, 9, 2016/02/22) */
Dear Ms***,
Frontline Asset Strategies, LLC ("Frontline") is in receipt of your recent correspondenceI have reviewed your complaintFrontline has sent you a letterYou should receive it soonPlease let me know if there is anything further you needThank you
Sincerely,
Lauren ***
Director of Litigation

Dear Mr***: Frontline Asset Strategies, LLC (“Frontline”) is in receipt of your recent correspondence. We have investigated your complaint. Your phone number was ceased on September 15, 2017; you will no longer receive any phone calls from our office. We appreciate the
opportunity to respond. Thank youSincerely, Lauren *** Director of Compliance & Litigation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThe only thing is that how are they planning on reimbursing me that money, in other words, are they going to send me a check ? Because I really want my money back on my bank accountThanks

I am rejecting this response because:I have not talked to this company about a payment plan or anything when I got credit report from car dealer that's how I knew the info from this company my number is ###-###-#### and have not talked to them but only once and guy was rude told me I did talk to him and was a smart butt with me I have never had a menards card I do all my home improvements shopping at lowes better place my ssn # is tied up with this account along with two other *** ***'s I deal with this type of thing all the time there are over 3,*** ***'s I just had to deal with same thing over a *** t *** jr on my credit report

Initial Business Response /* (1000, 5, 2016/03/08) */
Frontline Asset Strategies, LLC ("Frontline") is in receipt of your recent correspondenceI have reviewed and investigated your complaintYour account was closed with Frontline on August 17, Your account was then sent to the law firm
of *** The law firm's phone number is (XXX) XXX-XXXX; it will reach out to you to assist with resolving your debtThank you
Initial Consumer Rebuttal /* (3000, 7, 2016/03/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
If the account was "closed on August 17, 2015" why was I referred to Frontline in February of 2016, and told I could settle the account untill they got my bank account info then I was told, sorry we cant do this, ill have to call you backDoes the work FRAUD ring any bells?
Final Business Response /* (4000, 9, 2016/03/15) */
Dear Mr***,
I have reviewed and investigated your responseOn March 3, 2016, you spoke with a collector at Frontline who did not immediately recognize that your account was closed with our officeWhen the collector does see that it is closed, he informed you that payments could not be set up until the account was reopened with our officeYou called our office back that same day and spoke with a managerThe manager also informed you that the account is closed and that he would contact you if the account could be reopenedAt this point, the account remains closed at our office and is currently with the law firm of *** You may contact this law firm to resolve your debt
Thank you