FrontLine Asset Strategies, LLC

Dear Ms***: Frontline Asset Strategies, LLC (“Frontline”) is in receipt of your recent correspondence. We have investigated your complaintIt is Frontline's policy that our representatives verify personally identifiable information prior to disclosing more informationIn response to
your desired settlement, all phone numbers have been ceased; we will only contact you through the mail or email. We appreciate the opportunity to respond. Thank youSincerely,Lauren *** Director of Compliance & Litigation

Initial Business Response /* (1000, 5, 2015/06/12) */
Dear Mr***:
I have reviewed and investigated your complaintFrontline Asset Strategies, LLC has closed your account with our officeYou will not receive any communications from our companyThank you
Sincerely,
***
***
Compliance Attorney

Initial Business Response /* (1000, 5, 2015/07/23) */
Dear Mr***:
Frontline Asset Strategies, LLC has reviewed and investigated your complaintYour account is closed with our office and has been recalled by our client, *** *** LLCThank you
Sincerely,
***
***
Compliance Attorney
Initial Consumer Rebuttal /* (3000, 7, 2015/07/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
PAY SETTLEMENT OFFER OF ONLY $OR BE SUED IN STATE COURT
E-MAIL ME AN OFFER TO: [email protected]

Initial Business Response /* (1000, 5, 2015/04/23) */
Dear Mr***,
I have reviewed and investigated your complaintPlease find attached an itemized statement of the payments you have made and your current balanceShould you have any further questions or need additional assistance, please
contact our office at XXX-XXX-XXXXThank you
Sincerely,
*** ***
Compliance Attorney

Initial Business Response /* (1000, 5, 2016/02/16) */
Dear Ms***,
Frontline Asset Strategies, LLC ("Frontline") is in receipt of your complaintI have reviewed and investigated your allegationsThe *** phone number has been ceased; Frontline will no longer contact
that phone numberThank you
Sincerely,
Lauren ***
Director of Litigation
Initial Consumer Rebuttal /* (2000, 7, 2016/02/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for removing the Temple phone numbersIt is much appreciated

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me I appreciate the VP being polite and professional once this was escalatedWill you do me the favor of having this removed from my credit report? Thanks again!

Dear Ms***: Frontline Asset Strategies, LLC ("Frontline") is in receipt of your recent correspondence. I have investigated your complaintOn October 10, 2016, you spoke with a Frontline collector and ceased us from calling you. Your phone number was removed from our system and you
will no longer receive any calls from us. In response to your statement that you owe $298.00, Frontline will send you documents demonstrating that you owe $745.59. Thank you for the opportunity to respondSincerely,Lauren *** Director of Litigation

Dear Ms. [redacted]: Frontline Asset Strategies, LLC (“Frontline”) is in receipt of your recent correspondence.  I have reviewed and investigated your complaint. After reviewing the phone calls between you and our collector, no violations of state or federal law were discovered. Your work phone...

number was removed from your account.  In regards to your threat of litigation concern, the collector accurately informed you what could happen to your pre-legal account if payment was not set up. On April 22, 2016, you spoke with another Frontline representative and settled your account in full, as well as discuss the issues you addressed in your complaint.  If you have any further questions or concerns, you may contact our office at ###-###-####. Thank you. Sincerely, Lauren [redacted]Director of Litigation

Initial Business Response /* (1000, 5, 2016/01/07) */
Dear Mr. [redacted]:
Frontline Asset Strategies, LLC ("Frontline") is in receipt of your complaint. I have reviewed your complaint and investigated your allegations. In regards to your debt validation concerns, Frontline has mailed you several...

account statements demonstrating that you owe this debt. However, in an effort to resolve this matter most favorably to you, the consumer, Frontline has ceased your account with our office and closed it back to our client. Thank you.
Sincerely,
Lauren [redacted]
Director of Litigation
Initial Consumer Rebuttal /* (2000, 7, 2016/01/18) */

Initial Business Response /* (1000, 7, 2015/04/22) */
Dear Mr. [redacted]:
I have reviewed and investigated your complaint. Frontline Asset Strategies, LLC has closed your account with our office. You will not receive any communications from our company. Thank you.
Sincerely,
[redacted]...

[redacted]
Compliance Attorney

Dear Ms. [redacted]: Frontline Asset Strategies, LLC (“Frontline”) is in receipt of your recent correspondence.  We have investigated your complaint.  The number we called was ###-###-####.  That phone number has been ceased; you will no longer receive any communications from...

Frontline.  We appreciate the opportunity to respond.  Thank you.Sincerely, Lauren [redacted]Director of Litigation

Frontline Asset Strategies, LLC (“Frontline”) is in receipt of your recent correspondence. I have investigated your complaint and reviewed the phone recordings of the calls between you and our representative. On January 30, 2018, you set up a payment for January 31, 2018. You called back to cancel...

the payment on January 31, 2018. Unfortunately, it was too late for us to cancel your payment. Your account was ceased on February 14, 2018 when you called in. You will not receive any further communications from our office. Thank you for the opportunity to respond.

Initial Business Response /* (1000, 5, 2015/07/20) */
Dear Mr. [redacted]:
I have reviewed and investigated your complaint. Phone recordings reveal that after you ceased Frontline Asset Strategies, LLC ("Frontline") from calling your place of employment, that phone number was removed from our system...

and never called again. Nevertheless, you will no longer receive any phone calls or communications from Frontline as your account has been recalled from our office. Thank you.
Sincerely,
[redacted]
Compliance Attorney

Frontline Asset Strategies, LLC (“Frontline”) is in receipt of your receipt correspondence.  I have reviewed and investigated your claims.  Contact attempts to you have been made in accordance with state and federal law.  Additionally, the interest rate that was assessed on your...

account is permitted under New York law.  In regards to your credit reporting concerns, Frontline does not furnish data to credit bureaus, so any information pertaining to your account on your credit report was not reported by Frontline.  Should you any additional questions, please contact our office at ###-###-####.  Thank you.

Dear Mr. [redacted]: Frontline Asset Strategies, LLC (“Frontline”) is in receipt of your recent correspondence.  I have reviewed and investigated your complaint.  In accordance with your desired resolution, we have refunded the overdraft fee of $35.00.  For your records, the...

authorization code is [redacted] and the reference number is [redacted].  Please note that it may take up to five days to process.  We apologize for any inconvenience. Please contact our office to discuss your payment arrangement. Sincerely, Lauren [redacted] Director of Compliance and Litigation

Dear Ms. [redacted]:Frontline Asset Strategies, LLC (“Frontline”) has reviewed and investigated your complaint.  Your account is settled in full with our office.  Frontline communicated this information to our client, [redacted] (“[redacted]”).  [redacted] considers this account settled...

in full and will cease communications with you.  Frontline will send you a letter confirming the settlement of your debt.  In regards to credit reporting, neither Frontline nor [redacted] furnish data to credit bureaus, so any information pertaining to your account on your credit report was not reported by Frontline or [redacted].  However, you may provide the Frontline letter to the major credit reporting bureaus in order to address your credit reporting concerns. Thank you for the opportunity to respond.Sincerely,Lauren [redacted]Director of Litigation

Initial Business Response /* (1000, 5, 2015/12/09) */
Dear Mr. [redacted]:
Frontline Asset Strategies, LLC ("Frontline") is in receipt of your complaint. I have reviewed your complaint and investigated your allegations. Our client owns the subject account, which is a RoadLoans automobile loan for a...

2002 Ford Taurus (VIN ending in 1009). While our client believes the account is valid with a balance due and owing, it strives to resolve disputes in the manner most favorable to the customer. Therefore, our client has agreed to permanently close the subject account and all collection efforts will cease. Thank you.
Sincerely,
Lauren [redacted]
Director of Litigation
Initial Consumer Rebuttal /* (2000, 7, 2015/12/10) */
(The consumer indicated he/she ACCEPTED the response from the business.)
My complaint of practices preformed by the company was in direct violation of the Fair credit act. I am pleased with the out come of this complaint. I hope others will research the laws before filing a claim against any company and taking man hours away from the Revdex.com. Thank you for your work and the company understanding the situation.

Dear Ms. [redacted]: Frontline Asset Strategies, LLC (“Frontline”) is in receipt of your recent correspondence.  Your phone number was removed from our system on October 31, 2016 after you communicated with a Frontline representative.  You will no longer receive any phone calls from our...

office.  Thank you for the opportunity to respond.  Sincerely, Lauren [redacted] Director of Litigation

Initial Business Response /* (1000, 5, 2015/10/21) */
Dear Mr. [redacted]:
I have reviewed and investigated your complaint. It is the policy of Frontline Asset Strategies, LLC ("Frontline") that our representatives verify personally identifiable information prior to disclosing account information....

Nevertheless, Frontline has closed your account as a cease and desist. You will not receive any communications from our company. Thank you.
Sincerely,
Lauren [redacted]
Compliance Attorney

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.