Sign in

Furniture Song Corp

Sharing is caring! Have something to share about Furniture Song Corp? Use RevDex to write a review
Reviews Furniture Song Corp

Furniture Song Corp Reviews (32)

[redacted] At this time, I have not been contacted by Furniture Song Corp regarding complaint ID [redacted] Sincerely, [redacted]

[redacted] I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] />

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] />

Revdex.com: At this time, I have not been contacted by Furniture Song Corp regarding complaint ID [redacted] Sincerely, [redacted] ***

At this time, I have been contacted directly by Furniture Song Corp regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] Furniture song contacted me via email and stated that the furniture I ordered ,was no longer avaiable , and that they had credited the money back to my account They never credited one dime back In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

At this time, I have been contacted directly by Furniture Song Corp regarding complaint ID ***, however my complaint has NOT been resolved because:
class="MsoNormal" "margin: 0in 0in 10pt;">The business sent an email on March **, stating that I will receive a refund due to item not being in stock but as of today, I have not received a refundThe company continues to ignore my phone calls and voicemails
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
With reference to complaint ID ***, I worked with my credit card company and they opened a dispute against the transaction and refunded me back my amount (on ** *Jan).Today the business came back with excuse saying they had damage in
the product and dont have product anymore which is not a valid excuse for not getting back to me on promised delivery date and not replying to dozens of my phone calls, emails and voicemail.But again since my bank refunded me my money I will consider this closed from my side
Sincerely, *** ***

At this time, I have been contacted directly by Furniture Song Corp regarding complaint ID ***, however my complaint has NOT been resolved because:
class="MsoNormal" "margin: 0in 0in 10pt;">Received the below on March ***, and have sent numerous emails asking when this refund would be submitted and have not received any response
REFUND CONFIRMATION Order Information Merchant:ECONOMIC FURNITURE CORPDescription:FURNITURESONG.COM TransactionInvoice Number:***Information
Shipping Information Total:US $
MasterCard Date/Time:**-Mar-21:51:PDTTransaction ID:***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
***

At this time, I have been contacted directly by Furniture Song Corp regarding complaint ID [redacted], however my complaint has NOT been resolved because:
"margin: 0in 0in 10pt;" class="MsoNormal">[Your Answer Here]
Furniture song contacted me via email and stated that the furniture I ordered ,was no longer avaiable , and that they had credited the money back to my account They never credited one dime back.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Furniture Song Corp regarding complaint ID [redacted]
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Furniture Song Corp regarding complaint ID [redacted].
Sincerely,
[redacted]

[redacted]
At this time, I have not been contacted by Furniture Song Corp regarding complaint ID [redacted].
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Furniture Song Corp regarding complaint ID [redacted].
Sincerely,
[redacted]

[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
/>

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
/>

Review: I purchased an oversized swivel chair on February **, 2014. I was sent an email stating that my order will be shipped March *, 2014 and I will receive an email the next day letting me know that my product has shipped. I have not received an email as of today. I have called multiple times and I am sent straight to voicemail, which I do not receive a returned phone call. I am very upset. I feel that this company is a joke and should be investigated. They have taken almost $500 out of my account. This company should be stopped. I would like to have the product I ordered or a refund!!!Desired Settlement: The business has the responsibility of delivering the product in a timely matter like promised or give a complete refund.

Consumer

Response:

At this time, I have been contacted directly by Furniture Song Corp regarding complaint ID [redacted], however my complaint has NOT been resolved because:

The business sent an email on March **, 2014 stating that I will receive a refund due to item not being in stock but as of today, I have not received a refund. The company continues to ignore my phone calls and voicemails.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Consumer

Response:

At this time, I have not been contacted by Furniture Song Corp regarding complaint ID [redacted].

Sincerely,

Review: Item arrived broken ( glass top cracked during transportation) and was not accepted by us

- We Called Cust. Service who promised a replacement in one week , nothing was shipped to us

- No answer to the many e-mails written to request replacement of the item and when we tried to call by phone many times after the first shipment; all calls redirected to voicemail that never followed-up

- We were eventually able to connect using a different line and requested reimbursement ( 399.32 Usd) in September . Also in this case it was promised that we would have received the check in a week , after one month nothing received

- We also requested a confirmation via e-mail of what they promised but never received anything. We only received a mail with a confirmation id # for a credit card refund that our bank confirmed it was non-existing on our bank account

- Many further calls either unanswered or dropped on purpose after staying on hold for long wait time or going to voicemail with no follow-upDesired Settlement: - After reviewing Revdex.com report it's clear that this company operates on purpose in this way, and it's clearly malicious, and it needs to be stopped immediately

- We have no intention to accept such a bad treatment, and we request immediate action for reimbursement of 399.32 USD or will progress with legal actions

Consumer

Response:

At this time, I have not been contacted by Furniture Song Corp regarding complaint ID [redacted].

Sincerely,

Review: I ordered my bed on the phone with furniture song on February **and I was told that I was going to receive my bed March **but I have not received my bed nor have I got any return phone calls. I have called customer service numerous times for the past week now and emailed them and no one is returning my emails or calls. the website says it's under construction and when I call the 1-800 number for sales or order status it goes straight to voicemail.this has been going on for a week.

and they already received my payment out of my checking account the next day after I called to order.Desired Settlement: Delivery of order.

Consumer

Response:

At this time, I have not been contacted by Furniture Song Corp regarding complaint ID [redacted].

Sincerely,

Review: On February **, 2015, I ordered a tv console online through [redacted] (furniture song) and paid $608 for the item. My order number is [redacted]. The same day I received a confirmation of my order by email, and on February **, 2015, I received an email from the company indicating that my order would be shipped on March **, 2015, and that I would receive the order 3 business days thereafter. Additionally, the email indicated that I would be provided with tracking and delivery date information one day following the shipment of my order, which should have occurred on 3/**/2015. I also called the company on February **, 2015, and spoke to a male, who confirmed my order details and shipping details. On Thursday March **, 2015, I attempted several times to contact the company to insure that my order was still scheduled to be shipped that day. I reached a voicemail box and left a message. On Friday, March **, 2015, I again attempted to call several times, but only reached a voicemail. Accordingly, I sent an email requesting a status update. Thereafter, between Saturday, **, 2015, and Thursday, March **, 2015, I have again attempted on several occasions to reach the company to no avail. I again sent an email on Wednesday, March **, 2015. To date, I have not received my order, tracking information, or delivery date information and all of my voice messages and emails have gone unanswered.Desired Settlement: Quick delivery of the item or a full refund

Review: Hi,

Looks like this company is now operating with new name [redacted] on same address and contact number.

Also they list themselves as Revdex.com Accredited whereas as per your website they are not, it was your logo which convinced me to place an order with them.

I placed an order for Sofa and Loveseat (order # [redacted]) on 12/** for a total price of $1141 which was paid in full via my credit card.

I received email later that day confirming my delivery schedule for 1/* but no one turned up.

I tried calling dozens of time on 1/* and 1/* - both on their toll free and local number but no one is picking up the phone.

And I see many such similar complaints for them on your website.

How do they use your logo is they are not Revdex.com accredited?Desired Settlement: I would like them to refund my entire amount immediately.

Consumer

Response:

With reference to complaint ID [redacted], I worked with my credit card company and they opened a dispute against the transaction and refunded me back my amount (on [redacted]Jan).Today the business came back with excuse saying they had damage in the product and dont have product anymore which is not a valid excuse for not getting back to me on promised delivery date and not replying to dozens of my phone calls, emails and voicemail.But again since my bank refunded me my money I will consider this closed from my side.

Sincerely,

Check fields!

Write a review of Furniture Song Corp

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Furniture Song Corp Rating

Overall satisfaction rating

Description: FURNITURE-RETAIL

Address: 228 Park Avenue, New York, New York, United States, 10003

Phone:

Show more...

Web:

This website was reported to be associated with Furniture Song Corp.



Add contact information for Furniture Song Corp

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated