Garcinia Cambigia Prime

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. My case number is [redacted].  I was not refunded the full amount of $169.90.  The only amount I have received was in the amount of $89.95 on 5/9/16.  I would like to receive the full amount of which the company agreed upon.  Thank you for your time and I will await your reply to this matter.[redacted]   
Regards,
[redacted]

Hello, Our Records indicate that the customer is in a chargeback process with the credit card company.  At this time, the chargeback processor and the credit card companies will determine the legitimacy of the claim and provide any refunds they deem substantiated and necessary.  Any...

result from this claim dispute would be final.Sincerely, Try Garcinia Prime

We are in receipt of you complaint on behalf of the customer. 
We understand the customer frustrations and have responded to the complaint by
providing a full refund of $79.95 on 2/18/2016.  Please allow up to 10
business days for the credit to show from the refunded date.  Also,...

please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full 30 days for the trial bottle if they didn't cancel
before the 14 days was over. The system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product.  The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product.  After the customer finishes their 30 day supply of
the product, they will be charged on the card on file for a 30 day supply plus
shipping and handling. Usually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund.  Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be charged. It was stated
in the terms and conditions every customer agrees to before proceeding to check
out. The customer must call in and cancel their account before the 14 day trial
is over. If the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.

Hello, Please allow 10 complete business days for the refund to reflect.  I see that a refund was set in place on 5/6/2016. Sincerely, Try Garcinia Prime

Hello,
We are in receipt of you complaint on behalf of the customer. 
We understand the customer frustrations and have responded to the complaint by
providing a courtesy refund of $44.98 on 6/08/2015 and an additional $49.92 on 6/17/2015 totaling $94.90 .  Please allow up to...

10
business days for the credit to show from the refunded date.  Also, please
be aware that it was stated in the terms and conditions that the customer would
be charged for the full 30 days for the trial bottle if they didn't cancel
before the 14 days was over. The system does not and will not allow the client
to proceed to the checkout section to complete the purchase unless he
acknowledges the terms and condition of the product.  The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product.  After the customer finishes their 30 day supply of
the product, they will be charged on the card on file for a 30 day supply plus
shipping and handling. Usually, the customer must receive and RMA number from
the customer service department to return the product and they will then
receive a refund.  Nevertheless, the customer account has been cancelled
and will no longer be receiving anymore products or be charged. It was stated
in the terms and conditions every customer agrees to before proceeding to check
out. The customer must call in and cancel their account before the 14 day trial
is over. If the customer fails to cancel their account, they will be charged
for the trial product and be subscribed onto our monthly subscription.  Sincerely, Garcinia Prime

The Credit card used for the order to this company in September of 2015 was closed in December due to the fact that the card was compromised. The company had been promising to refund my purchase since September so they had ample time. I finally received my full refund January 5, 2016 after numerous calls to the company and promises from them to immediately send my refund. I think my threat to contact your office may have finally done the trick. Thank you. You many now close my complaint but others ordering should be aware of the tactics of this company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and...

find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hello, We have received a complaint in regards to the customer, unfortunately we are unable to locate their order within our database using the information that was already provided to us.  Please assist us to locate their order and resolving the issue by providing us with the following...

information: 1) order number 2) first 6 and last 4 of the credit card which you used to make the order 3) description for the charge on your credit card. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.  Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]