Garden OB/GYN

I can only speak for the bill from Garden OBGYN part that we do accept her insurance carrier however the ultrasound were put to her in network deductible which we adjusted because the clinician did not properly explain that may be put to her responsibility I have forwarded an email to Kathy H [redacted] and the laboratory department to help her with her complaint as far as the other bills and the exact situation that occurred in the NYC office

We contacted the patient's insurance carrier and this was processed in network, however due to the situation we are going to adjust this balanceIn the future, please advise the patient if she has any questions regarding whether a service is covered is please request to speak to the billing department

At this time, I have been contacted directly by Garden OB/GYN at Manhattan regarding complaint ID [redacted] , however my complaint has NOT been resolved because: Company sent me another another bill in the same amount of $with no acknowledgement of complaint or bill dispute In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

The waiting is terribleHere for hours and still haven't gone inWaiting in a room for 1/hours aloneUnacceptable

I spoke with the patient and settled her balance with us for the acct # ***I apologized on behalf of the company for her experience that she had with us, and advised her I would be sending over her information to our lab department to make sure they handled the bills that she is receiving for the labs

REQUEST FOR IUD;Request made by patient, [redacted] in June for birth control options.Initial Documents sent to Mirena, was not received;Re Faxing occurred / Order process took place;Unit Received: 82016 @11:42 am [redacted] ***Mirena Inserted: 82016 by ***... [redacted] Patient well & satisfied.Resolution of this complaint has been satisfied. Thank you Garden OBGYN

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedI called the billing office today after receiving your email and was informed that I now have a zero balanceThank you.
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: I want to wait to see what their findings areThe matter will be resolved if the charge is removed or they are willing to accept )100.0" as my payment
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

At this time, I have been contacted directly by Garden OB/GYN at Manhattan regarding complaint ID ***, however my complaint has NOT been resolved because:
Company sent me another another bill in the same amount of $with no acknowledgement of complaint or bill
dispute
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Not only did the clinician NOT explain I would be responsible for these charges but the clinician also performed such tests without my authorization I was clear when I said I did not want to do it and she insisted then I got this huge bill.]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

At this time, I have been contacted directly by Garden OB/GYN regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]The business contacted me to see what happened during my visit and said they would have HR contact me directly They
would cancel out one bill thats for $but the others would be resolved after a follow up call that I have not recievedThey called me on Friday afternoon, Oct**Still waiting for a follow up call regarding other invoices and a follow up with HR to report the doctorPlease do not close this case
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,*** ***

At this time, I have been contacted directly by Garden OB/GYN at Manhattan regarding complaint ID ***, however my complaint has NOT been resolved because:
Complaint has been resolvedThank you for the assistance.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Garden OB/GYN regarding complaint ID ***.Sincerely,*** ***

I spoke with the patient and settled her balance with us for the acct # [redacted].. I apologized on behalf of the company for her experience that she had with us, and advised her I would be sending over her information to our lab department to make sure they handled the bills that she is receiving for the labs.

To Whom It may Concern;I am the manager of the collections department and since the patient responsibility does look larger than normal and that the plan is based out of Ohio I am going to see if this processed was in or out of network. I will follow up and advise you of the findings. Thank...

you.Jillian

REQUEST FOR IUD;Request made by patient, [redacted] in June for birth control options.Initial Documents sent to Mirena, was not received;Re Faxing occurred / Order process took place;Unit Received: 8/**/2016 @11:42 am[redacted]Mirena Inserted: 8/**/2016 by [redacted]...

[redacted] Patient well & satisfied.Resolution of this complaint has been satisfied. Thank you Garden OBGYN

We contacted the patient's insurance carrier and this was processed in network, however due to the situation we are going to adjust this balance. In the future, please advise the patient if she has any questions regarding whether a service is covered is please request to speak to the billing department.

I can only speak for the bill from Garden OBGYN part that we do accept her insurance carrier however the ultrasound were put to her in network deductible which we adjusted because the clinician did not properly explain that may be put to her responsibility . I have forwarded an email to Kathy H[redacted] and the laboratory department to help her with her complaint as far as the other bills and the exact situation that occurred in the NYC office.

At this time, I have been contacted...

directly by Garden OB/GYN at Manhattan regarding complaint ID [redacted], however my complaint has NOT been resolved because:
 Company sent me another another bill in the same amount of $100.23 with no acknowledgement of complaint or bill dispute.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Review: When I was pregnant I was going to Garden OB/GYN. The doctor I was seeing at first was in the process of being credentialed and considered out of network. My insurance sent me a check to pay them for the services. The doctor's office told me to endorse the check and forward to them. Well, months later my insurance said that the check needed to be sent back to them. I contacted the doctor's office and they said they would send it back on 8/**/14 or 8/**/14 the latest. Well, they did not! I called again on 10/**/14 and they said the check went out that day. I called again on 10/**/14 to follow up and they said to call the next day to see when it will be sent out so they have not sent it out. I've spoke with a lady called [redacted], [redacted] ([redacted]) among other and no luck!I have gotten 4 letter from my insurance requesting this money back. I even have a copy of the check front and back showing that the doctor's office cashed it but they still are holding on to that money.Desired Settlement: I would like for them to send the $465 check to my insurance as requested multiple times. The money doesn't belong to them so they can return it as soon as possible and stop holding on to this money.