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Gasoline Alley Auto Sales

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Reviews Gasoline Alley Auto Sales

Gasoline Alley Auto Sales Reviews (23)

Scott was my salesman and he did a great job He got the job done and did not pressure me into buying anything I didn't want toHe was very helpful with everythingI definitely recommend him!!!

I came to Gasoline Alley for a car that I found onlinethey helped me a lot more that I was expectingMy credit is not the best,but they managed to work with me where other dealerships wouldn'tNot only that, I thought that I had all the paperwork ready when I came inI didn't so, Scott working with me for a half a day when they were in there peak hoursThe paperwork ended up sorted out and now I am leaving in a new used carThank you Gasoline Alley

I purchased a Mercury Mountaineer after finding it on their websiteI went to the dealership and met Mike, our salesmanHe showed us the vehicle and it was in great shape with good milesHe was honest about a couple of small issues the vehicle had which were taking care ofThe sales process was very easy and Mike was greatAbout a month after the purchase I felt some engine shaking so I immediately called and spoke to Tim the service managerI took it in the following day and received a call from him that eveningThey looked at it up and down and could find nothing wrongThey even went ahead and changed all the sparks plugs just in caseAfter picking it up that seemed to take care of the problem and I have no other problemsThank you!!

Scott was the sale rep and he made it a very enjoyable experienceScott answered all our questions and made our trip worthwhileWe highly recommend dealership to anyone looking for a low mileage car

I have been to several dealerships over a two week periodI found these guys when I finally searched for the kind of car I wantedWhen I called, I was addressed properly, with respectScott takes the time to find out your needs/wants and explains everythingWe drove from West Virginia..about miles to come hereScott was very honest about the cars that we were inquiring aboutHe found an error posted on the internet but still honored the priceIt was very cold outside so the car hesitated to start, he replaced the battery as a precaution for freeThese guys have been so generous and so helpfulScott was the best to work withHe was very patientI will definitely be coming back here to buy another vehicle in the near futureThank you so much for your patience and hard workMost definitely would recommend

The customers issues of : (1) Air Conditioning was repaired before delivery(2) Noisy belt/pulleys was also repaired before delivery (was the belt tensioner)(3) Low air pressure/ pulling there was a tire low on air, we put air in the tire as wellHowever, the wheels and tires were both aftermarket (oversized) and the customer was aware of what they were not standard factory equipment With that being said, the vehicle was inspected by a certified Virginia State Inspection and all tires as well as other components required by state law passed this processWe are proactive and disclose any promises at the point of sale and put everything in writing so there is no confusionWith that being said, the customer had signed the "we owe" which does list all promised itemsOn that form there was one item to recharge the air conditioning that again, was done before deliveryPlease advise if you need any more information

I was in the market for a late Model Jeep Wrangler and found the perfect one at Gasoline Alley Auto'sI did have some previous credit issues and Scott was the only one that took the time and got my financing approvedScott and Gasoline will always get my businessThanks!!

We came in to Gasoline Alley looking for a newer vehicle for my usGarth greeted us, showed us several vehiclesWe found a very nice Saturn ION that they had just traded with only 88k milesThe car had not been detailed but had been through there shop and inspectedThere where a few small items that needed done which they put in writing to be doneScott handled all our financing as was so helpful in getting our payment in our comfort zoneThis IS the place to go when looking for a reliable used vehicleThanks again Garth, Scott and Gasoline Alley

Scott was so very helpful and friendly during the buying processIt was refreshing to deal with someone that was a straight shooter and just cut to the chaseBottom line, if you want to be treated fairly and with respect this is the place to shop!!

Scott was a great help He helped us buy our car at a great price compared to other dealerships aroundWe went to oth4r dealerships and the cars were not thereBut Scott made sure our car was there and clean at thatThanks Scott!

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: It is my understanding that it is illegal to sell a vehicle that has a major issue and not disclose the problem to the customer
g
Regards,
Vicki Rudolph

Just bought a Land Rover and my husband is like a kid in a candy store!! Thanks Scott for all your helpI am so glad we stopped by!!

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: two [redacted] dealerships say that it is almost impossible for the problem to have started five minutes after I picked it up.  Gasoline Alley (Garth) told me the day after I got the vehicle that they were not equipped to repair it.Regards,
[redacted]

From: [redacted] . <[redacted]>Date: Sat, Aug 15, 2015 at 3:18 AMSubject: Re:To: [redacted] <[redacted]>Tnx for the reply. Last contacte him by phone he said I am not gonna refund you nothing and laughed because he said I am out of...

usa.

I came to Gasoline Alley for a car that I found online. they helped me a lot more that I was expecting. My credit is not the best,but they managed to work with me where other dealerships wouldn't. Not only that, I thought that I had all the paperwork ready when I came in. I didn't so, Scott working with me for a half a day when they were in there peak hours. The paperwork ended up sorted out and now I am leaving in a new used car. Thank you Gasoline Alley.

I have been to several dealerships over a two week period. I found these guys when I finally searched for the kind of car I wanted. When I called, I was addressed properly, with respect. Scott takes the time to find out your needs/wants and explains everything. We drove from West Virginia..about 200 miles to come here. Scott was very honest about the cars that we were inquiring about. He found an error posted on the internet but still honored the price. It was very cold outside so the car hesitated to start, he replaced the battery as a precaution for free. These guys have been so generous and so helpful. Scott was the best to work with. He was very patient. I will definitely be coming back here to buy another vehicle in the near future. Thank you so much for your patience and hard work. Most definitely would recommend.

Scott was my salesman and he did a great job. He got the job done and did not pressure me into buying anything I didn't want to. He was very helpful with everything. I definitely recommend him!!!

After weeks of searching, this dealership had exactly what I was looking for. I called about the car,they were incredibly helpful with any questions I had. Before making the 5 hour trip down there, the salesman Garth actually text me additional photos that eased my mind. No disappointments on my end! The car was exactly what he described it to be. Definitely check out their selection. Will buy again if they have what I am looking for.

Scott was the sale rep and he made it a very enjoyable experience. Scott answered all our questions and made our trip worthwhile. We highly recommend dealership to anyone looking for a low mileage car.

The customers issues  of :
(1) Air Conditioning was repaired before delivery.
(2) Noisy belt/pulleys was also repaired before delivery (was the belt tensioner).
(3) Low air pressure/ pulling there was a tire low on air, we put air in the tire as well. However, the...

wheels and tires were both aftermarket (oversized) and  the customer was aware of what they were not standard factory equipment.  With that being said, the vehicle was inspected by a certified Virginia State Inspection and all tires as well as other components required by state law passed this process. We are proactive and disclose any promises  at the point of sale and put everything in writing so there is no confusion. With that being said, the customer had signed the "we owe" which does list all promised items. On that form there was one item to recharge the air conditioning that again, was done before delivery. Please advise if you need any more information.

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Description: Auto Dealers - Used Cars

Address: 699 North Loudoun Street, Winchester, Virginia, United States, 22601

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