Dear T***, Thank you for reaching out to us and we really appreciate your feedback about our productAlthough many of our buyers have had a positive experience, we are sad to hear about the the product that you have recieved did not meet your expectation.Can you please email us immediately with your order ID so that we can address your concern? We look forward to hearing from youThank you and have a great day!
Hi there!Your complaint is about tracking your orderNow you are telling its not the samePlease email us about through support@gearjustforyou to be able to send you the RETURN MAILING ADDRESSWe are more than happy to get it backWould that sounds fine to you? Please do not forget to send us the tracking number of your returned item for us to be able to refund you.Thank you!
Complaint: I am rejecting this response because: On October 24th I sent the below listed email directly to their support section and haven't heard from them since This was after a string of emails where I had repeatedly demanded my order to be cancelled I do not accept merely emailing them yet again expecting they will now magically make it right The only resolution is for them to refund my credit card.Thanks,J [redacted] Gear Just for You, I received ORDER #on October 20, even after I requested and demanded that this order be cancelled on October 8, as you can see in the email belowAs I suspected, the items that I received ARE NOT what you advertised and I demand a refund of what I was charged, $USDThere is nothing about these sports bras that is able to be adjusted WHILE IT IS BEING WORN which is what was advertised I haven’t even tried them on because they are clearly not what you advertised and they are an extremely cheap knockoff of some other productYou have clearly used a video from Shefit showing THEIR product to sell sports bras and then sending another productWhat I received is NOT what I orderedProvide me with information on how to return the items and refund my credit card for what I was chargedJennifer Harrison From: Gear Just For You [mailto:[email protected]] Sent: Thursday, October 19, 7:PM To: Jennifer Harrison < [redacted] @comcast.net> Subject: Re: non delivery of items Hi Margarita, We are sorry for the long wait, upon checking, your order is on its way! https://tools.usps.com/go/TrackConfirmAction?tLabels=LW90#####21CN *If you do not see any progress or information with the tracking number that we have sent you, you may check it in 3-days and rest assured you will see an update by then, Please allow us 10-days delivery from the date the item was shipped out
Dear ***, We would like to thank you for letting us know about this matterYou can email us with SUBJECT LINE Eva Revdex.com Priority so we can assist you betterThank you and have a great day!
Dear C [redacted] , Thanks for reaching out to usUpon checkin your order the tracking number is LW004285334CN via USPS.Link to track: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=LW004285334CN If you do not received it in the next few daysPlease email us directly to [email protected] so we can issue a refund or replacementThank you and have a great day!
Dear T***, We would like to let you know that we have already processed and shipped your order and the tracking number is LS [redacted] CN via USPSStatus: The item is currently in transit to the destination as of January 7, at 12:pmIt is on its way to CROSSVILLE, TN It should arrive in the next few days.Thank you and have a great day!
Dear T***, We would like to let you know that we have already processed and shipped your order and the tracking number is LS [redacted] CN via USPSStatus: The item is currently in transit to the destination as of January 7, at 12:pmIt is on its way to CROSSVILLE, TN It should arrive in the next few days.Thank you and have a great day!
Dear J***, Thank you for reaching out to usAlthough many of our customers had a positive feedback about the product that you have bought, your feedback is important to us. Although many of our buyers have had a positive experience, we are sad to hear about the the product that you have recieved did not meet your expectationRest assure that we will coordinate with your bank to resolve this issueThank you and have a great day!
Hi *** You can email us at [email protected] so we can better assist you. We are looking forward to help you resolve this issue. Thank you and have a great day!
Complaint:
I am rejecting this response because This has been an ongoing issue that was not addressed promptly. I gave you several chances to send to the products which I ordered and was charged for and you failed in doing soNow, I have requested a refund! Several times I have a requested a refundI'm tired of going back and forth with youI requested a refund for the bras that I have not received and any charges for shipping/handling fees for these brasInstead of refunding my money as requested you state you sent the items. You failed to send the items when I orderedI got one item out of and have been fighting with you to make itHow am I to know this package you stated you have sent to me will have items in it? Then I'll be back to where I am now. I requested a refund, why did you not refund my money as requested? I will never place another order with this company again! I will be sure to leave my family and friends know about the horrible service Gear For You gives to customersFirst, when the package I received was short of the items that I ordered, you told me to check with the post officeThat has nothing to do with the post officeYou didn't believe my word that I only got of items and requested a photo of the item and shipping package which I sent! You still didn't send me the other itemsYou have several chances to ship the other items and you didn't notSo I requested a refund more than once, which you did not doThen I contacted the Revdex.com and continue to request a refund and now you still have not refunded my moneyHow hard it is to refund my money? I shouldn't have to ask more than once for a refund! Your customer service is horrible!!!!!!!!! I've never have been treated so poorly as a customer before. Fed Up,
J*** ***
Dear E***, Please email us at [email protected] with SUBJECT LINE EVA-Revdex.com RESOLUTION so we can better assist you how to return the item for refund.Thank you ad have a great day!
Complaint:
I am rejecting this response because:You have a Facebook video of a bra
that you advertise. You no longer sell this bra. You need to remove the Facebook video. It is advertising! In addition, it should be VERY CLEAR, that your products are made in CHINA and that returns are extremely expensive and that refunds are 60% only.
Regards,
*** L***
Complaint:
I am rejecting this response because:Ordered the ring pictured and featured on this sellers siteI received a ring that is obviously different from the one picturesContacted the seller and he tried to tell me the ring is the sameI sent him pictures and he insists the ring I received is a replica.If the seller is unwilling to send the ring pictured I want a full refund
Regards,
C*** ***
Dear J***, Thank you for reaching out to us and we truly apologize for any inconveniences it may have caused you. The Restocking Fee is posted at the FAQ SectionYou ma click the link below to redirect you to that page:https://gearjustforyou.com/pages/faq Thank you and have
a great day!
Dear J***, Thank you for letting us know about the issue that you haven't received your order yethowever, upon checking the tracking number that we have emailed you LN33#####24KR via USPS it has already been deliveredIf you haven't received it yetI suggest that you visit your
local post office as it may be sitting there waiting to be pickede up.Thank you and have a great day!
Dear T[redacted], We would like to let you know that we have already processed and shipped your order and the tracking number is LS[redacted]CN via USPS. Status: The item is currently in transit to the destination as of January 7, 2018 at 12:28 pm. It is on its way to CROSSVILLE, TN...
38555. It should arrive in the next few days.Thank you and have a great day!
Complaint: 12583693
I am rejecting this response because:I have already expressed my concerns to the company and received the same response. I came to the Revdex.com in hopes that if enough people have the same problem, some action can be taken.
Regards,
T[redacted] Debano
Dear [redacted], We would like to thank you for letting us know about this matter. You can email us with SUBJECT LINE Eva Revdex.com Priority so we can assist you better. Thank you and have a great day!
Dear T***, Thank you for reaching out to us and we really appreciate your feedback about our productAlthough many of our buyers have had a positive experience, we are sad to hear about the the product that you have recieved did not meet your expectation.Can you please email us immediately with your order ID so that we can address your concern? We look forward to hearing from youThank you and have a great day!
Hi there!Your complaint is about tracking your orderNow you are telling its not the samePlease email us about through support@gearjustforyou to be able to send you the RETURN MAILING ADDRESSWe are more than happy to get it backWould that sounds fine to you? Please do not forget to send us the tracking number of your returned item for us to be able to refund you.Thank you!
Complaint: I am rejecting this response because: On October 24th I sent the below listed email directly to their support section and haven't heard from them since This was after a string of emails where I had repeatedly demanded my order to be cancelled I do not accept merely emailing them yet again expecting they will now magically make it right The only resolution is for them to refund my credit card.Thanks,J [redacted] Gear Just for You, I received ORDER #on October 20, even after I requested and demanded that this order be cancelled on October 8, as you can see in the email belowAs I suspected, the items that I received ARE NOT what you advertised and I demand a refund of what I was charged, $USDThere is nothing about these sports bras that is able to be adjusted WHILE IT IS BEING WORN which is what was advertised I haven’t even tried them on because they are clearly not what you advertised and they are an extremely cheap knockoff of some other productYou have clearly used a video from Shefit showing THEIR product to sell sports bras and then sending another productWhat I received is NOT what I orderedProvide me with information on how to return the items and refund my credit card for what I was chargedJennifer Harrison From: Gear Just For You [mailto:[email protected]] Sent: Thursday, October 19, 7:PM To: Jennifer Harrison < [redacted] @comcast.net> Subject: Re: non delivery of items Hi Margarita, We are sorry for the long wait, upon checking, your order is on its way! https://tools.usps.com/go/TrackConfirmAction?tLabels=LW90#####21CN *If you do not see any progress or information with the tracking number that we have sent you, you may check it in 3-days and rest assured you will see an update by then, Please allow us 10-days delivery from the date the item was shipped out
Dear ***, We would like to thank you for letting us know about this matterYou can email us with SUBJECT LINE Eva Revdex.com Priority so we can assist you betterThank you and have a great day!
Dear C [redacted] , Thanks for reaching out to usUpon checkin your order the tracking number is LW004285334CN via USPS.Link to track: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=LW004285334CN If you do not received it in the next few daysPlease email us directly to [email protected] so we can issue a refund or replacementThank you and have a great day!
Dear T***, We would like to let you know that we have already processed and shipped your order and the tracking number is LS [redacted] CN via USPSStatus: The item is currently in transit to the destination as of January 7, at 12:pmIt is on its way to CROSSVILLE, TN It should arrive in the next few days.Thank you and have a great day!
Dear T***, We would like to let you know that we have already processed and shipped your order and the tracking number is LS [redacted] CN via USPSStatus: The item is currently in transit to the destination as of January 7, at 12:pmIt is on its way to CROSSVILLE, TN It should arrive in the next few days.Thank you and have a great day!
Dear J***, Thank you for reaching out to usAlthough many of our customers had a positive feedback about the product that you have bought, your feedback is important to us. Although many of our buyers have had a positive experience, we are sad to hear about the the product that you have recieved did not meet your expectationRest assure that we will coordinate with your bank to resolve this issueThank you and have a great day!
Thank you for letting us know about this issuePlease email us at [email protected] so we can better assist you. Thank you and have a great day!
Dear E***, Please email us at [email protected] so we can better resolve this issue. Thank you and have a great day!
Hi *** You can email us at [email protected] so we can better assist you. We are looking forward to help you resolve this issue. Thank you and have a great day!
Complaint:
I am rejecting this response because This has been an ongoing issue that was not addressed promptly. I gave you several chances to send to the products which I ordered and was charged for and you failed in doing soNow, I have requested a refund! Several times I have a requested a refundI'm tired of going back and forth with youI requested a refund for the bras that I have not received and any charges for shipping/handling fees for these brasInstead of refunding my money as requested you state you sent the items. You failed to send the items when I orderedI got one item out of and have been fighting with you to make itHow am I to know this package you stated you have sent to me will have items in it? Then I'll be back to where I am now. I requested a refund, why did you not refund my money as requested? I will never place another order with this company again! I will be sure to leave my family and friends know about the horrible service Gear For You gives to customersFirst, when the package I received was short of the items that I ordered, you told me to check with the post officeThat has nothing to do with the post officeYou didn't believe my word that I only got of items and requested a photo of the item and shipping package which I sent! You still didn't send me the other itemsYou have several chances to ship the other items and you didn't notSo I requested a refund more than once, which you did not doThen I contacted the Revdex.com and continue to request a refund and now you still have not refunded my moneyHow hard it is to refund my money? I shouldn't have to ask more than once for a refund! Your customer service is horrible!!!!!!!!! I've never have been treated so poorly as a customer before. Fed Up,
J*** ***
Dear E***, Please email us at [email protected] with SUBJECT LINE EVA-Revdex.com RESOLUTION so we can better assist you how to return the item for refund.Thank you ad have a great day!
Complaint:
I am rejecting this response because:You have a Facebook video of a bra
that you advertise. You no longer sell this bra. You need to remove the Facebook video. It is advertising! In addition, it should be VERY CLEAR, that your products are made in CHINA and that returns are extremely expensive and that refunds are 60% only.
Regards,
*** L***
Complaint:
I am rejecting this response because:Ordered the ring pictured and featured on this sellers siteI received a ring that is obviously different from the one picturesContacted the seller and he tried to tell me the ring is the sameI sent him pictures and he insists the ring I received is a replica.If the seller is unwilling to send the ring pictured I want a full refund
Regards,
C*** ***
Dear J***, Thank you for reaching out to us and we truly apologize for any inconveniences it may have caused you. The Restocking Fee is posted at the FAQ SectionYou ma click the link below to redirect you to that page:https://gearjustforyou.com/pages/faq Thank you and have
a great day!
Dear J***, Thank you for letting us know about the issue that you haven't received your order yethowever, upon checking the tracking number that we have emailed you LN33#####24KR via USPS it has already been deliveredIf you haven't received it yetI suggest that you visit your
local post office as it may be sitting there waiting to be pickede up.Thank you and have a great day!
Dear T[redacted], We would like to let you know that we have already processed and shipped your order and the tracking number is LS[redacted]CN via USPS. Status: The item is currently in transit to the destination as of January 7, 2018 at 12:28 pm. It is on its way to CROSSVILLE, TN...
38555. It should arrive in the next few days.Thank you and have a great day!
Complaint: 12583693
I am rejecting this response because:I have already expressed my concerns to the company and received the same response. I came to the Revdex.com in hopes that if enough people have the same problem, some action can be taken.
Regards,
T[redacted] Debano
Dear [redacted], We would like to thank you for letting us know about this matter. You can email us with SUBJECT LINE Eva Revdex.com Priority so we can assist you better. Thank you and have a great day!