Gearlaunch, Inc

Order t- shirt , got my money on 8-15-22, still no shirt, no email, won’t answer phone, can’t get in contact with by web site. Sorry company.

I would be cautious about using any e-commerce seller that utilizes Gear Launch and would recommend e-sellers to find a more knowledgeable platform to run their e-commerce business.

I wanted to order a hoodie from a site supported by Gear Launch. I got to the checkout and noticed I was being charged sales tax for this item. My ship to address is in Massachusetts and in Massachusetts clothing is generally exempt from sales tax (there are a few exceptions, but none applied here). I messaged Gear Launch and included a link from the Massachusetts General Laws supporting my claim.

Gear Launch replied they're an e-commerce company and are required to collect sales tax because of nexus. Which is true to an extent.

I replied that yes, under the Wayfair case the Supreme Court did away with physical nexus requirements and now e-commerce companies do need to collect sales tax, but what did not change is that if an item is not taxable in a brick and mortar store then it's not suddenly taxable on the internet. The items subject to sales tax and the rates applied to them are the same whether I go down to the local store and buy the item or order from a site that made the mistake of choosing GearLaunch as their platform.

They really need to invest in a solid sales tax platform. There are 50 U.S. states, but there are over 11,000 sales tax jurisdictions in the United States. They don't all have the same rules and you can't rely on some garbage software and claim it complies with current regulations when it in fact does not.

I waited 2 months longer than I should have .The shirts arrive and the Logo is 3 inches off center !Who sends product out like that ?I waisted 62 $ on 2 shirts I cant wear ! So upsetting ,save your money and aggravation.

PLACED AN ORDER UNDER YOUR COMPANY BLIZIFY.COM ON MAY 25 2020 SUPPOSED TO ARRIVE BETWEEN JUNE 9 2020 AND JUNE 11 2020 AND I HAVENT EVEN RECEIVED A TRACKING NUMBER AND THIS IS JUNE 25 2020. IVE EMAILED QUESTIONING WHERE MY ORDER IS AND I STILL HAVENT RECEIVED A RESPONSE. I WANT A REFUND. I LEFT YOU ONE STAR ONLY BECAUSE I HAD TO IN ORDER SUBMIT MY RESPONSE.

I order 1 shirt from this company. They immediately took the money from my account and sent an automated email saying it was being printed.I understand there could be a delay due to Covid-19. What I don't understand is them ignoring my email's that I have sent. This does not seem like good business in my opinion and have notified the company from which the card was issued. They clain that estimated delivery is betwee, 6-5-20-6-9-20. I was told that if I do not hear from them in that time frame then to get with them and they would take further actions. I will never buy from this company again.

[redacted] from [redacted] said this person is not a customer of their business

Complaint: [redacted] I am rejecting this response because: I am not paying shipping to ship back a shirt that is a scam!! I attached a picture of the shirt If you blow it up, you can see that there is no white print on the shirt where a heart is supposed to be around the packers and yankees symbol Also, if they attempted to put white on the shirt you would see "This Girl Loves" in white There is NOTHING on the shirt in white besides for "and." This company is a scam, and I will take legal action because nothing is getting solved I do not want another shirt from this company! This is creating such a headache going back and forth Why would I have to pay shipping on a mistake that is their fault? They forgot to put anything in "white" besides the word "and" on the shirt, the rest of the shirt is plain If there was such an issue, and they couldn't use a different color (blackgreybluered etc) they should have contacted me Why would anyone ship out a shirt that is not completed or have the sincerity to reach out to me before they shipped it? The ink they used on the shirt is poor, I would appreciate it if I had my money back That is all I want It's not like I can wear this shirt anyways, its poor quality The Email listed on their website doesn't even work, do you want to see the screen shots of my attempts?Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 5, 2016/01/11) */ We are sorry for the issue with your orderWe have sent out replacement items that we are sure you will be happy with Best, Tees 4UR Team Initial Consumer Rebuttal / [redacted] (3000, 8, 2016/01/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) AI have not received the replacement shirts as of January 23rdI do not want replacements, I want a refund, I can't see that they are going to be good enough quality that I'll feel the cost is justifiedIf they were trying to prove otherwise, I should have received the replacements by now Final Business Response / [redacted] (4000, 10, 2016/01/29) */ Hi, your replacements have been shippedYou can track them here: [redacted] If you would like a refund, please return the items to the following address: Tees UR Team [redacted] Please include your name and order number with the return and mention that it was authorized via your Revdex.com complaint Best, Tees UR Team Final Consumer Response / [redacted] (2000, 14, 2016/02/02) */ (The consumer indicated he/she ACCEPTED the response from the business.) I will be returning the shirts for a refund, thank you

Complaint: [redacted] I am rejecting this response because: I have reviewed a response about my order made by the business and told them the that I want a total refund placed into my bank account I sent them a message back, with the image of the shirt attached (as they requested) and have not heard from them I think it's ridiculous that this company doesn't include a packaging slip and not even any contact information with the package Sincerely, [redacted]

[redacted] from Gearlaunch.com reports that this person is not a customer of their business.

We are not "US Gearlaunch", nor are we affiliated with themYou are currently contacting [ [redacted] ), an e-commerce platform.I can understand how the similar names can be confusing and would love to help, but this purchase was not made with any of our independent stores, so we are unable to forward your request to them

Revdex.com:I have reviewed the response made by the business in reference to complaint ID 12629686, and find that this resolution is satisfactory to meSincerely, Kathy Cinnamon

Hello,
I do apologize, but as we stated we have already refunded these charges and you do not need to return the shirts so there is no additional expense to incur We can do nothing further other than to recommend you talk to your bank to try and secure your card against further issues as a third party placed these charges using your information
Regards,
Custom Tee Sales

Complaint: ***I am rejecting this response because: I have received this same message three times when I've requested a return label for a package received from this addressYou call this business and you either get music playing and then disconnected or you get a busy signalWhen I've requested an invoice or proof these overdrafts weren't fraudulent I keep getting this same drafted letter that doesn't address my concerns adequately, nor does it say they will send a return label
This tells me it is not a real legitimate businessit is impossible to communicate with this business other than through ridiculous emails.Sincerely,*** ***

We would like to apologize for any inconvenience that we may have caused youWe do our best to ensure a positive customer experience and are sorry that you were dissatisfiedThe cost of the items in your order *** has been completely refunded as of May 16thIt should have shown up on your statement within 2-business days of that time.We appreciate the confidence you have placed in us and look forward to providing you with the best possible service in future ordersPlease let us know if we can help with anything else.Regards,Custom Tee Sales

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Thank you for contacting us and I am sorry to hear there was a problemWe have researched the charges that were placed to your account and have refunded them You should see this return to your account within 3-business days We do want to assure you that these charges were made by a
third party ordering items we sell and were not made by us We do everything in our power to try and prevent this sort of situation from occurring
The connection to our site uses a valid, trusted server certificate (valid HTTPS) on a secure TLS connection and a strong protocol version and cipher suiteAll resources on our page are served securelyOn credit/debit cards, CVV verification is also required before any order can be completedWhat this means is that the person who placed this order had access to the full information on your credit card or Paypal account as well as your full billing address.
We recommend that you run a system scan with a reputable antivirus to detect whether a keylogger is running on your deviceIn addition, we strongly suggest that you please contact your credit card provider, financial institution or Paypal’s Resolution Center immediately to secure your account and prevent further unauthorized chargesThey will guide you through the process
Regards,Custom Tee Sales

Christmas Warmy
Order #WARM7161749
Thank you for your purchase!
Hi Gary, we're getting your order ready to be shipped. We will notify you when it has been sent.
View your order still don't have my order
or Visit our store
Order summary

IF IT HOPS IT DROPS BLANKET × 1
King
$74.95

Subtotal
$74.95
Shipping
$9.95
Total
$84.90 USD
Customer information
Shipping address
Gary Hoffard
Po box 515
Deerwood MN 56444
United States
Billing address
Gary Hoffard
Po box 515
Deerwood MN 56444
United States
Shipping method
US Standard shipping with tracking code ( FREE ship for order over $100)
Payment method
Payment method — $84.90
If you have any questions, reply to this email or contact us at [email protected]

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ORDERED NOV 9TH HAVE CONTACTED THEM 6 TIMES NO CONTACT BACK NO BLANKET RECIEVED HAS BEEN CHARGED TO OUR CREDIT CARD

© 2018 Oath Inc. All Rights Reserved

I ordered 2 shirts which were advertised as Hanes Thank you! Your order has been placed and the order summary is below. We'll send you another email with a tracking number when your order is being printed.

Order #OR_83KA53C (placed on November 23, 2018 05:30 PM UTC) They were not Hanes they were Anvil instead. This is clearly misrepresentation. They were shipped from your 449 E Glendale av Reno NV location. My emails to Sunnyzily have been ignored. Send me a prepaid package so I can return them for a full refund or I will get Paypal involved to return my money.
DESCRIPTION
Black Hanes Tagless Tee The Title Veteran
Qty: 1
Size: XL
Item Status: PURCHASED
Changes or cancellations must be completed before November 24
Estimated Delivery: Dec 6, 2018 to Dec 9, 2018
Price: $27.95

Initial Business Response /* (1000, 5, 2015/12/08) */
We have sent out replacement shirts. Our apologies that you were not happy with the original items.