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Genuine Replacement Parts

210 W Hollywood Blvd Unit 241, Mary Esther, Florida, United States, 32569-7710

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Reviews Major Appliance Parts, Online Shopping Genuine Replacement Parts

Genuine Replacement Parts Reviews (%countItem)

100% great service and quality, placed my order, and received it the very next day. I highly recommend them to anyone.

Genuine Replacement Parts Response • Apr 09, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

Excellent service, arrived a day ahead of schedule, exactly as I ordered it!

Genuine Replacement Parts Response • Apr 06, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

Great. Ordered OEM part and received it two days later. Ordering was easy and the correct part was received. I will use their services again should the need arise.

Genuine Replacement Parts Response • Apr 06, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

Extremely helpful website. Really appreciate that it confirms that you are indeed buying parts for the model number you own. Made me check it twice. Many other sites say they had the item in stock and then it was for a different model number all together. I felt very assured that I was making the correct purchase for the freezer I own.

Genuine Replacement Parts Response • Apr 09, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

Just a scam
Gave me a bogus tracking number that led to no where.Customer service couldn't give any answers on where my package is.

Desired Outcome

I want my monet back and reported to the authorities.

Genuine Replacement Parts Response • Apr 06, 2020

Customer ordered on 4/2/20, requested tracking on 4/3/20, and was given the UPS tracking umber of 1ZXXXXXXXXXXXXXXXX. The part was delivered on 4/4/20.

Not sure what the complaint is for, the part was delivered in 2 days.

I have attached a screenshot showing the order was delivered.

Decent pricing and FAST shipping. Item arrived in adequate packaging and in good condition ONE DAY after ordering. The Customer Service representative I spoke with, Jonathan, was knowledgeable and ensure I ordered the correct part. Will definitely do business with again if the need arises.

Genuine Replacement Parts Response • Apr 06, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

These guys are really helpful. Received element for my oven and they were a tremendous help when installing it.

Genuine Replacement Parts Response • Apr 06, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

Sold me a dishwasher part that broke after 3 weeks of use and they won't replace or refund.
I believe this is not a genuine replacement part. Quality parts don't broke in 3 weeks. They refused to help me or stand behind the parts they sell.
I paid with PayPal and only have a receipt from them. No part number or details of part are listed. I purchased on 1/2/2020. The total was $64.20.

Desired Outcome

I have purchased a new part from Amazon with a one year warranty on it. So I no longer need a replacement part from GRP.

Genuine Replacement Parts Response • Apr 02, 2020

Customer received their part on 01/07/2020. We offer a 30 day warranty on all of our parts. The customer claims the part broke after 3 weeks of use, but did not reach out to until 03/20/2020. We did try to get an extension from the manufacturer, but it was denied. Had the customer reached out during, or at least close to the warranty time frame, we could've helped them.

Customer Response • Apr 02, 2020

(The consumer indicated he/she DID NOT accept the response from the business.)
Does not address the issue if this is a "genuine" replacement part why is it breaking in such a short amount of time? I believe this is a junky knockoff to break and no longer work. This company doesn't stand behind the products it sells and only relies on a minimal supposed "manufacture" warranty. As for questioning my time line, a had to get someone to install the part that time. It worked for 3 weeks, then stopped working. I have to have someone come back out to see what's that matter and diagnose that the "new" part isn't working. Then I tried call GRP but due time difference missed their hours. No message machine was available at that time. My husband was able to reach the business but they gave him no real solution.

Genuine Replacement Parts Response • Apr 02, 2020

All the parts we offer are OEM straight from the manufacturer. We do not offer used or knock off parts.

It is no fault of the company that the customers were not able to handle this in a timely manner.

We did ask for an extension on this for the customer, but our request was denied. There was no further action for us to take on the account.

EXCELLENT service and support. Kept me advised of shipping information and possible delays due to the Coronavirus situation.

Genuine Replacement Parts Response • Apr 02, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

Excellent experience. Outstanding customer service, I needed to contact them, and got answers in just minutes. Really fast shipping of the parts (amid Covid) and supply of tracking number. And very helpful and efficient returns.
Absolutely recommend them!

Genuine Replacement Parts Response • Apr 03, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

What a time for our dryer to stop working. GRP sent the replacement part and it arrived the very next day. Great service, good pricing and my wife is very happy that the dryer is working again.

Genuine Replacement Parts Response • Apr 01, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

I can't say enough good things about this business (Genuine Replacement Parts). I had shopped around and GRP had very competitive pricing for the two parts needed for my Frigidaire dishwasher. They shipped the same day (or next day) and I received the two parts together in just a few days. Amazingly fast.

I was able to install both parts and they were exactly what I needed. Will be my go to replacement parts supplier.

Genuine Replacement Parts Response • Apr 01, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

I had a great experience with this company. The item was exactly as advertised and came very quickly. I even received a follow up email to confirm I received the part and gave me instructions on how to reach them if there was any issue. Very good customer service!

Genuine Replacement Parts Response • Apr 01, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

Great Service! Each time that I had a question, I would send an email and I would get a response right away. They go out of their way to help you find the part you need and their return policy is very customer-friendly. I highly recommend Genuine Replacement Parts!

Genuine Replacement Parts Response • Apr 02, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

Great customer service. I got the part I needed fast and it was the exact part.

Genuine Replacement Parts Response • Apr 02, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

Awesome. Easy to order from. I ordered a part on Saturday and even with the Covid 19 thing going on the part arrived Monday. 1 day sooner than scheduled and Way faster than expected. I ordered a lid switch for my Maytag washer and thanks to these guys, I dont have to risk going to the laundromat. The part was exactly as ordered. Priced reasonably, and arrived quickly.
THANKS GUYS!!! will definitely keep them in my favorites.

Genuine Replacement Parts Response • Mar 31, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

There was a typo on my zip code and Jonathan quickly assisted me on rectifying the issue. Great customer service. Thank you Jonathan.

Great and fast service, safely packaged. Follow up contact to make sure everything was as expected. Very happy with purchase.

Genuine Replacement Parts Response • Mar 30, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

Great service. Website helped pick exactly the right part, checkout was easy, and shipping was fast. Thank You

Genuine Replacement Parts Response • Mar 30, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

Our washer quit working on March 20, 2020. Of all the times for it to go out, right as everything with COVID-19 was starting. We figured out it was the pump. We ordered the part from Genuine Replacement Parts. The part was shipped out the following business day, and arrived the day after. During this time we were grateful for the accurate and prompt service we received. Thank you!

Genuine Replacement Parts Response • Mar 31, 2020

Thank you so much for the feedback! We are so happy you had a great experience. Our team is dedicated to providing excellent service and providing Genuine parts to fit your needs. Please feel free to reach out if we can ever be of assistance in the future.

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Address: 210 W Hollywood Blvd Unit 241, Mary Esther, Florida, United States, 32569-7710

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