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George Davis

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Reviews George Davis

George Davis Reviews (31)

Very customer service oriented, even if You weren't their customer to start with. They recently made right what a another factory service center wouldn't. They treated me as though I was their best customer, and they handled it promptly. I would highly recommend them to anybody. They are the model of what on line buying should be.

I have placed several orders with AlarmSystemStore.com and all were completed in an exceptionally mannerOne order did have a damaged siren and a new one was shipped out the same day at no costNow, that is what I would call outstanding customer service

My family recently decided to install a home alarm After research and comparing companies, I decided to make my purchase from the AlarmSystemStore.com I have been extremely pleased Being a "do it yourselfer" I had very little knowledge of home security systems I am happy to watch videos and read directions However, the truth is there is a lot of small tricks with alarm systems On several occasions I contacted the sales team and technical team and was provided quick response to all of my questions and within a few calls had my system working as I desired In addition, shortly after the purchase, I noticed a few of the system components cheaper on a competitor's website I followed their money back guarantee procedures and was quickly provided a refund for the difference I ended up making three purchases with them -- each time the items made it to me quickly, accurately, and as described I highly recommend the company and will use them again for any future upgrades

I have had excellent service from this company ,not only do they reply back to email questions quickly but got my new uplink alarm device activated within a day and went the extra mile to get a custom message on each device I have activated with themA extra thank you to Andy and melody b*** for all there extra work on solving my issuesYou guys are great and I will be recommending you to anyone I know that needs your service

Long term customer, I have purchased numerous systems Well priced, good customer service, no complaints

I called alarm system store .com and I asked what there return policy was they said a day money back return policy I said can I wire you the money they said yeswell a couple days after I sent the wire I find out that I'm moving so I canceled the order they said they want my bank to send a refund request so I did about ten days after I paid and the refund request the bank sent was denied by there bankso I called alarm system store and I said the request was denied they said since it was a wire they need a dollar money order so I sent them onethen they sent it back and said they need a postal money order so I sent them a postal money orderthen I called back in march and said I sent you the postal money order where's my money he said ill look into it they called back and said they need me to send a refund request I said I did that in the first place and your bank denied it they said well send another on so march 22nd my bank sent another refund requestand it is now

Very customer service oriented, even if You weren't their customer to start with They recently made right what a another factory service center wouldn't They treated me as though I was their best customer, and they handled it promptly I would highly recommend them to anybody They are the model of what on line buying should be

I have done business a number of times over the past several years with Alarm System store and have been very happy with their service and in one case a product return/refund Most recently I switched my alarm monitoring service to them, and the process was professional and went smoothly

I had a very positive experience in the ordering of my security equipmentThe staff was knowledgeable, pleasant and answered my questions My order arrived in a timely manner and I would recommend this company to anyone with security equipment needs

I am an avid do-it-yourselfer, and while building our new home, I wanted to install my own hard-wired burglar alarm system I always figure if it can be done, why can't I do it!?!
Well, after a lot of internet searching, I definitely chose the right business in which to partner! Products, and most importantly SUPPORT, were 100% there for me
The Alarm System Store was an awesome find and it is nice to be able to emphatically recommend this great business which not only has the latest and greatest in products but treats you like family with their excellent customer support It is not easy to find such a business in this day and age!

A door sensor failed and I was having a hard time finding one locally and a company who could help get it installed as the directions to do it yourself were very complicated
I found this company online, made a phone call and had the sensor the next day In addition, I exchanged emails repeatedly with one of the employees, they were extremely helpful and patient
Thank you very much!

Wonderful company and very responsive to email Highly recommended!

AlarmSystemStore.com had competitive pricing, shipped quickly, and was supportive and responsive throughout the installation process

The customer service from this company is amazingI'm not an alarm techjust needed to upgrade and replace an old systemPurchased the new DSC system from them and received tech bulletins and an offer to assist via phone if neededI needed and they walked me through the programming processPretty impressive considering they sold me one panel and three keypadsI would highly recommend them to everyone!

The Alarm System Store has one of the best Ce oriented systems in the country I have had no training in alarm systems technology prior to becoming their customer and, in spite of this, through the help of two of their systems engineers - Jon B*** and Jason V*** - I have successfully upgraded the malfunctioning systems that had been installed by alarm pros in two of my propertiesI thank Jon and Jason for their expertise, dedication, unselfish customer care and patience while guiding me through the successful installation of the upgrades, and for saving me a substantial amount of money in the processI also thank Chris C*** for his pleasant guidance during the component selection process
Thank you Alarm system Store for having a superb customer care teamYou are indeed a TOP-NOTCH company

The sales person I spoke with was very helpful, although I knew what I needed after much research, I thought I would buy from an independent instead of AmazonThe sales and order call were as expected and helpfulLater I had a conversation with a processing department employee who just had an attitudeI didn't use Amazon because I wanted a personal call with a live person who knew the business, which I was pleased with, but the follwith the payment processing person just turned me offI didn't pay more to get a "well if you don't like it use Amazon" attitude especially with the purchase being in the low digit rangeI have a small family business and customer service is key, I will find another supplier for my next job

Great experience both before and after the sale of productsEmailed Jon for help over a year later and he responded with advice to fix my problem

My experience with Alarmsystemstore.com has been amazing! The selection is great but what is even better is the customer service I sent an e-mail and followed up with a call They recognized my name and went to work on an issue (that I caused myself) They resolved it quickly and there was a cheerful smile on the other end You might save $somewhere else, but you won't get this kind of customer service! ***

There are so many options available when choosing an alarm systemI am glad I found AlarmSystemStore.comThey recommended the right system for me and had the necessary videos online for me to wire and program the systemThey are also very responsive with their technical supportThey also have several monitoring optionsI chose to self monitor at this time with alarm.com

We've been a customer of the Alarm System Store for over years and recently we moved our store to a new location We received excellent service from MrB***, who walked us through reprogramming our system after the move The monitoring service is dependable and has always responded quickly and correctly to any "alarms"

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