Georgetown Shoes, Inc.

Ms*** called indicating that Kings Honda resolved the matter

*** *** The quote was for a specific model of accord not for a specific car.There are different price ranges for the different model of Accord...from the LX model up to the Touring.We didn't changed the price you changed model of Accord you picked out.We will and would have then honored
our price on the model you selected for your quote. Thanks, *** *** GMPlease feel free to call me ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Spoke over the phone to the GM on Tuesday, October 10thNo offers have been presented and he requested to give him more timeThis complaint should remain open
Regards,
*** ***

I will reach out to [redacted] and get to the bottom of this...I will refund his $132 dollars after talking to him to see if there is anything else we can do to help! [redacted]
Performance Kings Honda GM[redacted]

[redacted]
I will issue you a refund for the $150 on monday8/8/16.I thought this was already done...  thanks, [redacted] Tell us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I got charged again for the old price by credit union. I accept the resolution provided but it's not timely. It's 5 months now. Appreciate if it's taken care ASAP
Regards,
[redacted]

I have reviewed the response made by the business...

in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Bob was very friendly and quick to resolve this issue. His response is in line with my previous experience and expectations for Honda service. I thank him for resolving this issue. I was contacted by the service manager and still feel like he just did what he was told to do and will not be returning for service for the afformentioned reasons. I hope that the internal issues raised are taken care of and handled appropriately so that other customers do not have a similar experience. Thank you for your assistance in this matter.
Regards,
[redacted]

Customer has been issued a full refund for the price of the warranty.It was sent to the bank to be applied to the loan!I will apply the interest that was paid to free service.Just contact me Bob B. at ###-###-####

I have contacted the company I had a complaint about and left a message. I currently have not received a phone call...

back to see if my issue can be resolved to my satisfaction.  I would like to keep ID [redacted] open until I hear back from the company but don't exactly know how to do that. The complaint says it is waiting for my response on if I am satisfied or not and I can't really answer that question until I hear back from them. Please advise on what I need to do Thanks[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
In reference to complaint ID [redacted], customer stated she and the business were able to come to an agreement and that she is completely satisfied with the resolution.  The complaint can be closed. 
Regards,
[redacted]

A full refund has been issued to Ms. [redacted] and the parties are in agreement that resolves the complaint.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before...

sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]