Getitfree.us

Hello there,Customer's complaint has been resolved.Thank you.

Hello,Our terms and conditions allow us to send one sample per 30 days. While looking at your user history we see that you have attempted to claim many samples within a 30 day range. Unfortunately, we will not be able to send every sample you have requested. However we will gladly send a box with the following samples: Rubbermaid, Under Armour, DeWalt and Gillette.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the...

offer I reviewed appear below.
 I have replied to the email sent to me by Get It Free and asked that they provide me with the name of either their President or CEO and the address that this person works from. If the person that receives this email refuses to give me this information I shall go to the city of San Diego and have them look this information up as they should have it in their records as this business has a San Diego address. In my opinion, Get It Free is a scam and I really want to get this company in front of a judge. They need not be involved in the internet, in my opinion, as I feel they take peoples information and do not do what they advertise they will.  
Regards,
[redacted]

Hello,The user's request has been resolved.

Greetings!We have unsubscribed this user from our data base.

Hello, We have complied with the request from the user.  Thank you very much,Get It Free Support

Hello, We have unsubscribed the user from our database.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does,...

will consider this complaint resolved.
Regards,
[redacted]

Dear Revdex.com:Get it Free provides users the opportunity to receive free coupons, samples, and deals by compiling them on our website at getitfree.us.  However, Get it Free does not send out the free coupons or samples simply upon a user’s registration, unless...

the user indicates which offer he or she is interested in redeeming.  We cannot know which deal the user is seeking unless they indicate which deal they would like.  While Get it Free does distribute some samples and freebies itself, the majority of samples and freebies are distributed by third parties of which Get it Free has no relation.  We explain this to users during the registration process, in our FAQ’s and in our Terms and Conditions.  We believe that Ms. [redacted] is confused as to how our site operates and the reason why Ms. [redacted] has not received any free items is because she has not redeemed any item, or the item has expired or run out.  The following answer listed in our FAQ should help Ms. [redacted] in redeeming the free items she is interested in: How do I get started?1. Browse our website for offers. You can use the search bar on the top right of the page to find a specific offer.2. Clicking on an offer will direct you to a page with more information on that product.3. Ready to redeem an offer? Follow the instructions posted underneath the offer description. Start by clicking the "Add To My Basket" button.4. If you are ready to redeem all your offers, click "Go To My Basket". Click "Continue Browsing" if you would like to add more items to your basket.5. If you clicked "Go to My Basket", you will be directed to a page with a list of all the items you've added to your basket. Click the "Redeem Now" button next to the offer you want to redeem.6. A pop-up page will appear, usually on the third party site that is hosting the offer. Simply follow the instructions on the page, or fill out the necessary forms and click submit.Furthermore, Get it Free does not have a call center and does not make calls.  Get it Free does work with partners that may call a user, only if the user consents to being called by expressly opting into an offer. We believe that Ms. [redacted] had consented to being called by one of our partners.  We will reach out to our partner to determine whether this partner is contacting Ms. [redacted] and if so, will request they cease from doing so.  We invite Ms. [redacted] to visit our Freebies page at http://www.getitfree.us/freebies to redeem an offer by following the steps above.  By doing so, Ms. [redacted] will be able to receive free items she is interested in, should they still remain available. Sincerely,GetItFree

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that...

this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hello,The user's request has been resolved.Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not...

resolve my complaint.  For your reference, details of the offer I reviewed appear below.I want assurances they will never spam me again.
Regards,
[redacted]

Hello, We have complied with the request of the consumer. Thank you,Get It Free

We have unsescribed  this user from our database.

Hello there, Customer has been responded to, and their issue has been resolved. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.  I have not seen any new emails from the company since March 14th so it looks to be processed.  However, it might be worth looking into why my complaints were not addressed on your site when I originally requested to unsubscribe multiple times.  Others may also be having that problem when trying to unsubscribe.  Thank you
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to...

me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below.
The company said they'd take me off the list but it could take 5-10 days for my request to be processed completely. After those 10 days, as long as I haven't had any additional e-mails from there, I will absolutely accept their response. Received yet another e-mail from them today which is why I would like to wait the full 10 days.  
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. I filed a complaint for get it free sending unwanted emails to me daily and the unsubscribe option not working on the site.Now they are sending them to my second email address [redacted]Please advise them eliminate me from from their data base. I tried handling this myself to no avail.Thank you. Remove the email address [redacted] from their data base.
Regards,
[redacted]

Hi, [redacted]!We're really sorry for the inconvenience, we've processed an unsubscribe for the email you used to send your complaint. If you used a different email for GetItFree, let us know so we can process the unsubscribe for that email address instead. Please allow a week for your unsubscribe...

to process in our system.However, we cannot process unsubscribe requests for any external entities unaffiliated with GetItFree.us that you may have given your information to. We have no control over those entities.Sincerely,GetItFree.us