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G&G Auto Transport

Address on File with BBB, Albertville, Alabama, United States, 35950

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G&G Auto Transport Reviews (%countItem)

G & G Auto transport service was excellent! Maria was professional and did a great job meeting our needs even on a short notice. The drivers were patient and delivered the vehicle in a timely manner. I will definitely use their service again.

G&G Auto Transport Response • Aug 23, 2020

Thank you for your business!

This is a horrible company for auto transport! At first, they offered me the best rate (witch was about 1/2 the amount of other quotes that I received prior to choosing this company) to transport my vehicle, then when it came time to schedule the pickup they said they don't have a driver in my area that can take my vehicle and found this out 7 days after original agreed date of pick up. During the 6 days leading up to me finding out they did not have a driver in the area they gave me several excuses, which at first I believed because I thought they were trustworthy and really working on my behalf, but finally had to ask what the real reason was and it was that they under quoted me and no diver was going to do the distance for the amount quoted. I STRONGLY SUGGEST TO NOT USE THIS COMPANY AT ALL!!!

G&G Auto Transport Response • Aug 20, 2020

Hi Mr. I'm sorry to hear about your bad experience with our company, We're normally known for our exceptional attention to detail, and we regret that we missed the mark. Covid-19 has drastically changed the industry; prices are changing constantly, driver are staying home, there are looting and rioting all over the states etc. If you don't mind giving me a call at (XXX) XXX-XXXX at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working toward earning back your business.

I needed a car transported from Mass to Ga. Brandon at G&G transport found a transporter within my budget. He was prompt and courteous. Call

G&G Auto Transport Response • Aug 16, 2020

Thank you so very much for working with us.

I recently ventured into the world of "I need a quote for transporting a car from NJ to CT". I was flooded with emails and text messages non stop. After some research and reading some Revdex.com reviews I chose G&G Auto Transport. I was expecting some issues and there were none. From contract to pick-up the service was excellent. The driver was in contact with us on the pick up and drop off times. Adam our rep at G&G was professional and responsive.
I don't usually write reviews but thank you G&G for making this an easy part of moving.

G&G Auto Transport Response • Aug 12, 2020

Thank you for choosing our company!

We used G&G Auto Transport, LLC to coordinate and implement the shipment of a John Deere 110 Backhoe/Loader with attachments and a Cub Cadet 6x4 Utility vehicle from Connecticut to Florida. We found Juan through Uship and he walked us through the entire process. He made everything easy and our equipment was picked up and delivered on time and without any complaints to our new address in Citra, Florida. Juan is an excellent businessman and was always helpful, friendly, courteous and professional. His driver, Rocky, was the consummate professional and was extremely accommodating and professional. We are giving them a 5-star rating but would give them a higher rating if it were possible. We would definitely use G&G Auto Transport, LLC to ship in the future and would highly recommend them to friends and family. In a world where mediocre service has become the standard, this company has established a high level of excellence.

G&G Auto Transport Response • Jul 18, 2020

Thank you very much for working with us we hope to continue working together!

Omg this company was a breath of fresh air .
I found myself in a jam with a car in Kansas and unable to pick it up myself . I received many quotes for this job this company not only had the best price but worked with me thru a few issues to get the job done .the customer service was outstanding and Oscar went above and beyond to make it all happen.
Need to transport your car these are the guys.

G&G Auto Transport Response • Jul 14, 2020

Thank you so very much for choosing our company! We hope to keep working for you in the future.

This is a horrible company for auto transport! At first, they offered me the best rate to transport my vehicle, then they never picked-up my vehicle on the contracted date. They gave me several excuses, which at first I believed because I thought they were trustworthy and really working on my behalf. When I pushed the issue, they told me it would cost more (close to $1000 more!). I then asked for my deposit back (because of breach of contract) and I am still waiting for it. DO NOT USE THIS COMPANY!!!

G&G Auto Transport Response • Jul 07, 2020

Hi *** that is correct we did offer you the price best and the price we have moved units in that specific route. However with COVID 19 and the RIOTS in Washington a lot of streets closed over 23 arrest, drivers didn't want to go into the Washington state for fear that truck would get vandalized and we had one that was willing to go however his rate did change a lot and that option was proposed (offered to you)to but it was not an obligation and since you said it was not okay with you therefore driver was never dispatched. Also to add drivers liability went from 250k to 2 million because of everything that's was happening( Covid 19+ Riots) Also refund has been processed below is the transaction id that shows and you can use to check with your bank to confirm refund was completed. Have a great day!

Payment refunded to *** July 1, 2020 at 3:26:39 PM PDTTransaction ID: 0MSXXXXXDXXXXXXXU Payment Status: COMPLETED

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Address: Address on File with BBB, Albertville, Alabama, United States, 35950

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