GG Lighting

Awesome customer service and amazing productsCannot beat the lifetime warranty!

Saw their Tacoma driving around Santa Ana where I workI have a Tacoma as well and have been wanting lights similar to what they hadSnapped a pic via cell phone of the truck and looked them upThey ended up being about miles from my workCalled, got prices and made an appointment to drop off my truckEverything was installed professionally, in a timely matterThey were friendly and I have zero complaintsJust an honest review

We have sent a return label to the email address that was provided multiple timesWe also explained that we would be more than happy to replace the light bar with the broken plug (which occured during shipping, but we were willing to take care of the problem regardless)If the customer is not receiving our return label, we would like to ask that the customer send the entire order back and we will replace it with brand new, fully functional products

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution
would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I'm not looking for a refundI would like the item ordered to be sent including the harness that was confirmed would be sentWhen questioning the original delivery it was confirmed by GG Lighting that the headlights were delivered but the box for the fog lights were noted to have been on the delivery truck but confirmed that it was not left as part of the delivery and would follow up
Regards,
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be
satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Your order was refunded the last time we spoke with you a few weeks ago

We have up to a day processing timeJuly 30th is the 5th business day, and your product was sent out yesterday via UPS ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and have determined that this proposed action would not resolve my complaint. For your
reference, details of the offer I reviewed appear below.I received part of what I ordered after a long two and half week waitI did not get the complete orderWhat I order was a Roit led in light bar with mounting brackets and a complete wiring harnessThe package I received from gg lighting did not include the wiring harness that was includedI called ggligthing the last two days trying to contact them no response or answer of the phoneI am very unhappy with the business conducted with ggligthingAnd I would like my wiring harness
Regards,*** ***

Your bar is being delivered tomorrow via UPS Tracking Number [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  although I have never received an email ever from this company I will try and trust them to make it right  
Regards,
[redacted]

We have sent a return label to the email address that was provided multiple times. We also explained that we would be more than happy to replace the light bar with the broken plug (which occured during shipping, but we were willing to take care of the problem regardless). If the customer is not...

receiving our return label, we would like to ask that the customer send the entire order back and we will replace it with brand new, fully functional products.

[redacted] UPS delivered

Product has been delivered [redacted] UPS

Ordered a 500$ light bar with brackets, took over a month for the bar to come in. Even tho it said it would take 5-7 business days. Have not received my brackets to even put the light bar on my vehicle. They claim the brackets were back ordered and would be coming in that week. I call leave voicemails and text the company no reply for days. When I do get a reply it's short answers. Been almost 3 weeks now and still no email about the brackets or where they are. This company is un professional and a rip off. They are super quick to take your money but not to send you the product you spend a lot of money on. I Wouldn't recommend anyone ordering anything from this company. I honestly don't think I will ever get the rest of my package and lost out on 150$ for the brackets.

According to your tracking number, the shipment shows as delivered. We will issue you a refund for the fog lights and deal with this matter with UPS directly. As far as the flickering goes, this is a standard issue with Jeep Wrangler JKs. We are working on a harness at this time to eliminate...

this flickering.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I'm not looking for a refund. I would like the item ordered to be sent including the harness that was confirmed would be sent. When questioning the original delivery it was confirmed by GG Lighting that the headlights were delivered but the box for the fog lights were noted to have been on the delivery truck but confirmed that it was not left as part of the delivery and would follow up.
Regards,
*. [redacted]

Revdex.com:
Yes...we did receive the shipping acknowledgement a few days after the first complaint was sent and have now received the items.  Thanks for the assistance and consider this complaint resolved.
Regards,
[redacted]

Revdex.com:Yes...we did receive the shipping acknowledgement a few days after the first complaint was sent and have now received the items.  Thanks for the assistance and consider this complaint resolved.
Regards,
[redacted]

I received text from Jason from there company asking why I didn't checkout the items in my cart numerous time so I finally decided to go with them seeing that they cared that much. So I placed my order on June 22nd and said it would be delivered in about a week. A couple weeks go by so I call and see what's going on and then they say it shipped then I track the number and still says not shipped. I'd have to call/text about 10 times to get an answer. So August comes and I receive my package with my led headlight kit missing, and the G3 pods faulty and different colors. So after numerous calls and text someone answered saying send them in. Sent them in and they received them but now won't answer phone calls, text or emails but can post on Instagram about there products. If they did answer it would be a short answer or say we will cal you back tomorrow. Still nothing. Looks like a $300 loss. I still have all the conversations and calls saved stating all this. Spend your money elsewhere.