I paid Stanley Steemer approximately $to clean my carpetsThe spots came back and they refuse to recleanTechnician was very rude I had my carpets cleaned on Dec 11thI left the following week to go visit family for the holidayWhen I returned on Dec 24th I noticed that the spots which was why I got them cleaned were backI called Stanley immediately after Christmas and the person I spoke with said they would redo the cleaningThe carpet was crunchy and the spots so he agreed to redoHe sent me a confirmation showing the reclean with $showing no chargeI asked for a different tech because I wanted to see if someone else would do better on the spots and the carpets felt like they had been cleaned with dirty waterBecause I had a back injury I asked to reschedule the next week which wasn't a problemWhen the tech arrived, before he had even seen the carpets he was already saying he couldn't reclean itHe accused me of having a New Years Eve party (I didn't, I was
I have used Stanley Steemer many times, and have always found them to be polite, fast workersThey have removed all kinds of stains asa well as dirt from my carpets
Deceitful practiceNot full disclosure of prices On 9/4/18, Stanley Steemer cleaned rooms at my homeI had scheduled online for the rooms to be cleaned for $When the technician completed the service, I was given a bill for $When questioned, he stated that my rooms were oversizedThis was not told this prior to the service I am disappointed with this and will never use them againDeceitful practicesadvertising
The team that cleaned my Mother's old sofa and loveseat were very patient and very careful with the furnitureThey explained, as they cleaned, that some spots would not come out due to neglect or age They were very careful with the brand new carpet that had just been laid the week beforeI was impressed with the guys that performed this service
I have used Stanley Steemer many times, and have always found them to be polite, fast workersThey have removed all kinds of stains asa well as dirt from my carpets
Stanley Steamers,
I made an appointment for monday the following week and got a confirmation window: between 9:and 12:The guys were there at 9:
The cleaning went well, they used shoe protectors and cleaned them every time they came in from outside
It was a great service
We were very pleased with our experience with Stanley Steemer, from the extremely professional customer service representative during the scheduling process, to the technicians who performed our cleaning and a supervisor who stopped by to assist This is the second time we've used this company and would recommend them to others
Stanley Steemers caused mildew to grow in my basement and won't take responsibility at all, let alone by refunding the money I paid them
I am a young female who knows nothing about carpetsSo I hired Stanley Steemers to come and professionally clean my carpets in the basementAfter they cleaned them, I immediately set or fans in the basement to help dry the carpetsIt took a whole week for the carpets to dryIn that time, mildew grew in the carpets and possibly the walls so I called Stanley Steemers again and had them come sanitize the carpetsRegretfully, I paid for this service as they "garunteed" it would workOn the SECOND visit they asked if I had central air in the basement, and I told them I didntThey asked me if it were possible to get some kind of dehumidifier, I said yes and got one not even minutes after they leftThey asked me to keep the dehumidifier going and all the fans, so I didA week passed by and nothing changed so I called againThis time they c
Saturday I had Mitch and Jeff come out to clean one carpeted room, my white sofa, my dining room chairs, etc They did such an excellent job! They stayed a long time and the cost was amazingly small!!!!!!!!!! Though it was a cold day, sweat was running down their faces b/c all of those items were in really bad condition ALL LOOK LIKE NEW...but it was because of the tremendous elbow sweat they put into the items LIKE NEW Plus they also put on protective coatings on items so that hopefully they won't get into that shape again They also did a hot pink chair and offered to do several other items I had to be somewhere later but will be having them to my home over and over...Could not have been more courteous or congenial Explained price on phone before arriving and after coming Explained how process worked and let me ask questions and patiently answered all my concerns Would recommend to anyone I work at the Revdex.com and hear negative reviews for many businesses...so this was a welcome surprise to have a company do what you asked for and more Do yourself a favor and call them!
I'm very pleased with the whole experience The crew was very friendly did a the job quickly
I paid Stanley Steemer approximately $to clean my carpetsThe spots came back and they refuse to recleanTechnician was very rude I had my carpets cleaned on Dec 11thI left the following week to go visit family for the holidayWhen I returned on Dec 24th I noticed that the spots which was why I got them cleaned were backI called Stanley immediately after Christmas and the person I spoke with said they would redo the cleaningThe carpet was crunchy and the spots so he agreed to redoHe sent me a confirmation showing the reclean with $showing no chargeI asked for a different tech because I wanted to see if someone else would do better on the spots and the carpets felt like they had been cleaned with dirty waterBecause I had a back injury I asked to reschedule the next week which wasn't a problemWhen the tech arrived, before he had even seen the carpets he was already saying he couldn't reclean itHe accused me of having a New Years Eve party (I didn't, I was
I have used Stanley Steemer many times, and have always found them to be polite, fast workersThey have removed all kinds of stains asa well as dirt from my carpets
Deceitful practiceNot full disclosure of prices On 9/4/18, Stanley Steemer cleaned rooms at my homeI had scheduled online for the rooms to be cleaned for $When the technician completed the service, I was given a bill for $When questioned, he stated that my rooms were oversizedThis was not told this prior to the service I am disappointed with this and will never use them againDeceitful practicesadvertising
The team that cleaned my Mother's old sofa and loveseat were very patient and very careful with the furnitureThey explained, as they cleaned, that some spots would not come out due to neglect or age They were very careful with the brand new carpet that had just been laid the week beforeI was impressed with the guys that performed this service
I have used Stanley Steemer many times, and have always found them to be polite, fast workersThey have removed all kinds of stains asa well as dirt from my carpets
Stanley Steamers,
I made an appointment for monday the following week and got a confirmation window: between 9:and 12:The guys were there at 9:
The cleaning went well, they used shoe protectors and cleaned them every time they came in from outside
It was a great service
I'm very pleased with the whole experience
The crew was very friendly did a the job quickly
Very satisfied! Arrived on time, worked quickly, and removed some severe pet stains!
They arrived on time and did a great job! Friendly and professional serviceI would definitely recommend them
Stanley Steemer is great for cleaning our carpetsHave been using them for years
Technicians were very courteous and did a very good jobI was very satisfied with the experience
Most of soil on carpet came out they were on time and professional
Very professional team On time and took care of the issues
Great and fast service!!!
We were very pleased with our experience with Stanley Steemer, from the extremely professional customer service representative during the scheduling process, to the technicians who performed our cleaning and a supervisor who stopped by to assist This is the second time we've used this company and would recommend them to others
Stanley Steemers caused mildew to grow in my basement and won't take responsibility at all, let alone by refunding the money I paid them
I am a young female who knows nothing about carpetsSo I hired Stanley Steemers to come and professionally clean my carpets in the basementAfter they cleaned them, I immediately set or fans in the basement to help dry the carpetsIt took a whole week for the carpets to dryIn that time, mildew grew in the carpets and possibly the walls so I called Stanley Steemers again and had them come sanitize the carpetsRegretfully, I paid for this service as they "garunteed" it would workOn the SECOND visit they asked if I had central air in the basement, and I told them I didntThey asked me if it were possible to get some kind of dehumidifier, I said yes and got one not even minutes after they leftThey asked me to keep the dehumidifier going and all the fans, so I didA week passed by and nothing changed so I called againThis time they c
Good
Saturday I had Mitch and Jeff come out to clean one carpeted room, my white sofa, my dining room chairs, etc They did such an excellent job! They stayed a long time and the cost was amazingly small!!!!!!!!!! Though it was a cold day, sweat was running down their faces b/c all of those items were in really bad condition ALL LOOK LIKE NEW...but it was because of the tremendous elbow sweat they put into the items LIKE NEW Plus they also put on protective coatings on items so that hopefully they won't get into that shape again They also did a hot pink chair and offered to do several other items I had to be somewhere later but will be having them to my home over and over...Could not have been more courteous or congenial Explained price on phone before arriving and after coming Explained how process worked and let me ask questions and patiently answered all my concerns Would recommend to anyone I work at the Revdex.com and hear negative reviews for many businesses...so this was a welcome surprise to have a company do what you asked for and more Do yourself a favor and call them!
Great Job! The guys were very informative about what they were going to do