Global Restoration Services Reviews (%countItem)
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Global Restoration Services Rating
Address: 14 Prosper Ct Unit 8, Lake in the Hills, Illinois, United States, 60156-9520
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Dan told me he had a certificate of insurance but When he got to my property all he had was a screen shot off of his computer with the date and phone number cut off. He said that's all he ever needed on the BIG jobs he did. So I copied the Insurance company name and location and the policy number and Dan's company name. Then I found the phone number on line for the insurance company. After getting all ready to come in, THEN Dan told me they did not take credit cards but did take ***. So I said ok and then mentioned that I was looking up his insurance on line and THEN could pay him. That set him off and he said if payment was a problem, I could find another company and he left. After that, I continued the call to "his insurance company" and found out that the certificate of insurance he was trying to pass off as legitimate was not . It was from 2013. So, except for the waste of my time, I was very fortunate that he left my property, work undone!
Sharon you rescheduled with us a total of 3 times after a total of 3 trips to your home costing our company money that was the first few red flags we had with you, we provided a certification of insurance 2wice! You did not understand it we also gave you a copy so that statement is incorrect, we do in fact take credit cards but because of your back and forth we decided not to take that form of payment from you, and as we suspected when we told you this again you had an issue...we provide a wonderful service and we work hard to provide this once in a great while we do in fact come in contact with someone looking for a free service I believe this is what your intentions where and why WE decided not to work with you. As I left I respectfully told you to please find another company that may be suited better for you.
DAN, YOU DID NOT PROVIDE ME WITH A CERTIFICATE OF INSURANCE, ONLY A PARTIAL COPY ON YOUR PHONE WHICH TURNED OUT TO BE OUTDATED. YOU ALSO TOLD ME ON THE DAY YOU WERE READY TO WORK THAT YOU DID NOT TAKE CREDIT CARDS BECAUSE IT INCURRED A FEE TO YOU. THE FIRST TIME YOU CAME OUT WAS TO LOOK AT OUR PROPERTY AND GIVE ME AN ESTIMATE. THE SECOND TIME YOU CAME OUT I ASKED FOR YOUR CERTIFICATE OF INSURANCE, ASSUMING YOU'D HAVE IT WHICH YOU DIDN'T. AND THE THIRD TIME YOU CAME OUT, I WAS ALREADY FOR YOU TO WORK. BUT YOU STILL DID NOT HAVE A PROPER CERTIFICATE OF INSURANCE.
Like any company we get some very happy customers and some we just can not satisfy , in this situation every statement could not be more false, we in fact drained down all the SEWAGE not flood water as the customer first stated he had then upon arrival had us cutting out walls to find another leak he had after our 3rd trip to the home the customer kept adding additional work wanting to be done only at that time did we request to adjust the estimate of work needing to be done and he refused , we are in fact OWED money from this customer, the comment about false representation of military service is nothing short of false and disrespectful we have several witnesses. Again we have many great reviews and believe they speak properly of our 15 plus years in business.
Sue us over 900.00 liar. Let's go before a judge & show proof of your contract, invoice, or a demand for payment letter. There was never anything. Conman Dan is just a big liar
His phony portrayal of being an honest businessman & will respond to clients didn't save him from being thrown off Home Advisor. They were convinced Conman Daniel Wilnau was a thief & a liar. Don't blame me! If I was not right. It was not ez, as I felt Home Advisor was at times advocating for u.
His lies & manner caught up with him. Clearly says no longer in the Home Advisor Network.
U were at the house only twice liar. No contract or receipt other than the check & texts u sent. Plus u lied u were a Veteran twice. Once to me & then claimed u had witnesses in your BBB response BS. Usama Bin Laden would be proud of u for ripping off an Army guy. U wanted sympathy from us claiming u were a family guy. & was busy & had no time to complete a contract, but don't worry, on May 29, 2020, u would bring one. If u really have a šŖ, they would be ashamed their father is a Conman
A liar beyond belief but he has paid the price. Suspended from Home Advisor & Angie's List. Before u say it's not true mother, I checked it out myself. Liars like this come back. Beware of a guy by the name of Daniel Wilnau & Ray.
There were no witnesses. U thought it was funny hanging up on us after u stole 2k. This is even funnier mother!
Conman Dan lost again. I have proven what a lying, hostile human being he really is. He is about to be thrown off home advisor & not getting any new leads. I checked it out myself. Stop away from him & his fellow enabler, ray. Negative reviews on BBB, ripoff report, google, yelp, Angie's list, & home advisor. Was the 2k u ripped us off worth it, u b [censored] ?
A liar who is now been suspended by Home Advisor. Call them up & they will tell u they are not furnishing any more leads. Read his other reviews on Google, YELP, Home Advisor, & Ripoff Report.
Great service, professional and friendly. Less than 24 hour response time. Everything explained with before and after video.
Make that thrown off Home Advisor as of 12/8/21.
I highly recommend these guys. Very personal and they did great work.
Only thing I would recommend Conman Daniel Wilnau & Ray is to steal from u, & Dan to threaten female customers. Grayslake Police Department on file.
Before I moved into my house two years ago, the home inspector found mold in the attic. The previous owners had Global Restoration Services our for the remediation and to this date there is still no mold. Iāve spoken to Dan a short time ago about another area in my house that I believed to be mold. After an inspection and air test, he advised it wasnāt mold at all. So glad he didnāt lie to try and gain a bigger ājobā.
He picks & chooses his victims. He works out of his truck, no legitimate credentials. U were lucky
He does not tell the truth. Conman Daniel Wilnau has made bogus claims of he was procuring dumpsters or I saw one that he had 85 employees.
We hired Global and are completely satisfied work was completed 100% to our satisfaction.
Conman Dan has an ethics problem. He has the right to steal from u. He will harass & threaten u if u stand š§āāļø up for your rights. He has earned multiple police reports this year (2021). One for harassing a Home Advisor Client & the other by me for looking at Home Advisor for a legitimate contractor for water
extraction. His š biggest advocate was Home Advisor which kicked him out of the network on 12/8/21. Would you want to hire this person to work in your house?
Contacted Dan per warranty transferred to us when we purchased property. supposedly they had taken care of mold in the attic after inspection done on the house. when we moved in it looked ok just looking at it fast, few weeks after needed to get in to attic and the mold was coming back and discovered that all the original work had not been completely done when we looked further into the attic and saw areas never treated. They pretty much only took care of the area that is easy to see.
called him and told me to send him pics, send video instead showing him all we discovered, said he needed to come in and find out what is causing it and told us he would come certain day at certain time. never showed and no call, texted him asking him why he did not show up, never got response. called him and he hung up on me. called again and left him message to call back and husband left him message as well and he never called us back
We spoke with this customer, they sent a video of the attic in question the home owner in FACT received water damage from a roof leak that cause mold the water damage voided the warranty they refused to send a copy of the warranty for these reasons.
Yes he is correct we did send the video of condensation, he texted me back saying he needs to find out what is causing that. he cannot go by a video to say that it is a roof issue
made appointment and he never showed up and then hung up on me when I called him. and left message and never called me or my husband back.
he cannot go by a video to say that it is a roof issue
had another company come out and they said the removal of the mold was not all done in all the area and done very poorly where it was done. and its not a roof problem.
the fact that he hangs up on his customers and never bothers to call back and never show up is unacceptable
It's OK. HE is losing now š¢ tons of business as all these complaints of stealing & rudeness, not to mention his stealing from customers has now got him kicked off Home Advisor. Plus, I have had over two dozen potential customers thanking me for letting them know of Conman Daniel Wilnau & his enabler Ray. Hope he didn't threaten you. Conman Dan has earned three police reports this year (2021)for threatening customers. This was too much for Home Advisor!
Just a liar, Daniel Wilnau. Notice that these complaints all sound familiar. Warranties my a[censored].
Dan *** came to help with mold remediation thru Home Advisor
On 6/28 he brought a Hepa filtration system ask for $3500 which we paid since we trust people
He didnāt offer a contract
Since then he didnāt show up to do the work
He lied to us that he couldnāt get a dumpster and ask that I get one
We are now almost 3 weeks living in a mold infested house
We are asking what are ways for us to recoup our money
Thanks
This customer and Global actually went through a 3rd party arbitrator and in fact global won the case not only did this customer fabricate the entire complaint but had to pay restitution.
This complaint from The Elrads is completely false.
Conman Dan seems to use the same lies to rob from his clients. In our case, he said he had to leave on May 28, 2020, but don't worry, he was able to get a Dumpster in Deerfield, & would be at the house on May 29, 2020. He even had the nerve to point out how big it was, & where it would be placed on the driveway. Then he & his other Conman Ray drove away. Never to be seen again, & must have laughed when we called them up. They stole their 2k. Well, they got away with that, but the 2k they stole from us has probably costs them tens of thousands of dollars šø from negative reviews, & three police reports! Was it worth it Conman Dan? Did u lie to the police too? They looked at your phone calls & text.
Hey Conman Daniel Wilnau the liar, notice to the BBB u lied that we owed u money. Next in the Home Advisor review u claimed u never worked for us though u sent us a text & signed the back of the check. Wilnau knows already how to steal from clients, & knows there is no investigation if it's under 5k he stole. Don't believe anything this lying Mother says. Your best bet is to keep away from this liar & his enabler Ray. Don't play spin the wheel with this living piece of mold
This is a common lie like the case against Liz. Wilnau lost in Arbitration & was so upset, a Grayslake Police Department was filed for threatening Liz when Wilnau lost his temper. Its on file Mother!
I had contacted three different companies for the mold remediation and I had found Global Restoration Services via HomeAdvisors.com. Dan contacted me 10 minutes after I had submitted my request with HomeAdvisros and he came in to my home within an hour. Dan had inspected the attic and we had agreed on the price (best quote I had gotten between 3 different companies). He begun working immediately once we agreed on the price, job was done within 2 hours. Dan also provided me with the 25 year warranty on the āMold remover and preventative antimicrobialā work. The whole process was quick and work was done by the āLicenseā professional. Thank you Global restoration Services.
See if this warranty is really good. I've read reviews Conman Dan claimed it was no longer good. Did u actually get a warranty? Don't trust this Conman
Dan ***, Owner of Global Restoration Services, Lake in the Hills, IL, was contacted for an estimate for mold remediation in January 2017. We received an estimate for his services and he was informed at that time, no services would be performed until after other issues in our attic were corrected. He was contacted in January 2018. We were ready for the work to be completed. When returned to inspect the attic, I answered the door, he didn't introduce himself, nor did he state the name of his company.He was asked to provide license and insurance information at the time of the estimate. Instead of giving us that information he responded " DONT ASK ME THAT. IVE BEEN IN BUSINESS TWENTY YEARS!". He did send us a written estimate with license and insurance information by email. Because of his unprofessional behavior we made the decision to hire another contractor.
He called and left messages. He was told he would be kept in mind. Today he sent the following text messages to our phone:
"Two trips out for ? and you asked me to keep in touch for a year? Dude your ridiculous. Im actually glad I did not touch your attic "
"I do not care and trust me very called for obviously you dont own a business, you not only wasted my time but cost me money... Im well off so I doesnt bother me... enjoy your little home and constant issues Its customers like you that contractors cant stand"
I would warn anyone to stay away from Dan ***, Global Restoration Services, Lake in the Hills, IL.
DAN *** GLOBAL RESTORATION SERVICES, LAKE IN THE HILLS, IL, through the above texts show his values and character... which is questionable. The other complaints/reviews are consistent with questionable business practices.
Homeowners should beware... an estimate for services turned into an expectation to be hired...Homeowners can risk hiring contractors like Dan.
***l
Always follow the recommendations on the *** website. It's a useful tool.
Fact of this matter is we provided this customer a estimate, upon arrival we ALWAYS hand a business card with all our certification and license information on the front and back of the card- these statements could not be more false anyone who has met me or any employee of global would admit we are VERY RESPECTFUL. Iām sorry this customer feels this way but it is simply false.
A big lie that he has employees. Just works out of his truck with a guy by the name of Ray. There is no business address, just addresses in Elgin, Lake In The Hills, Gilberts, for a mail drop.
What are u going to lie to the IL Attorney General? Being investigated for egregious business conduct & stealing.
This is not an IL Corp. Check with the IL Secretary of State. Just two conmen, one by the name of Daniel Wilnau & his enabler Ray who are not licensed, carry insurance, & just will do anything to steal out of their truck
I am not sure if the business address is correct or not, the man I delt with is *** from Global Restoration but I thought he was out of *** but am not sure. I cannot find an address on his letterhead.
I am part of a Homeowners assosiation and we contracted him for a mold problem one of our crawlspaces. He came did what he said was remediation. He billed us we paid and he gave a warrant good for 25 yrs.
Well there is apparently still mold so I contacted him twice by phone and 2 emails asking him to contact us and come and do a recheck and he has ignored all communications. This is a health concern to tenants in the building with concerns of the mold.
Attention
***, *** N. Airlite Unit D Elgin, IL 60123 ***[email protected]
Hello Mrs ***,
Fist off I want to apologize for the delay in this emailed response, please know I have read this complaint in it's entirety and would like to respond:
1. When you called you stated there was still mold in the crawlspace area of the first building and asked me to call *** and schedule a walk through to review.
2. I spoke with *** and did in fact come by and review the crawlspace again so the statement of me disappearing I'm sorry is incorrect.
3. Upon re inspection I noticed several things which I brought to ***s attention, 1 the relative humidity was approx 78% and there was standing water in the crawlspace again, also I noticed bottles of bleach which I was told the tenant that caused the flooding attempted to spray the wood him self.
4. As per the warranty it clearly states you must maintain the relative humidity between 25-35% and warranty is void to do lack of structure care and or flooding.
5. Applying bleach to the wood by your tenant (or home owner who caused the flooding) is highly not recommended as bleach is 93% water and 7% hyposodiom chlorite which becomes a gas and all that remains is water in return washing away our product and feeding mold.
I'm sorry again for the delay but all of this was clearly explain upon re inspection.
Complaint: ***
I am rejecting this response because:I donāt know a ā***ā so I would like to know to how he got I. The crawlspace and we have not detected any standing water!
Sincerely
Apology and correction the gentlemens name was *** in ***B this is the gentlemen who let us in to inspect.
tha k you and yes there was standing water and bleach bottles.
U r not going to get your money back, but at least he has been thrown off Home Advisor. Conman Dan Wilnau & his enabler Ray have been shown to be nothing less than thieves & liars. I just let the facts speak for themselves. Their downfall was thinking they could steal from customers & get away with it.
This mother threatened a female customer & had a Grayslake, IL police report. Watched by law enforcement. Do not hire Conman Daniel Wilnau & his enabler Ray. Dangerous person.