Thank you for taking time to communicate to us why our service did not meet your expectationsWe have every desire to address customer needs and to provide best possible service to each and every customerWe highly appreciate your feedback as it will assist us in becoming better at what we doAs with any business like ours, the greatest advertising we can have is word of mouth from satisfied customerIt is our goal to provide best possible customer serviceThank you for your feedbackPlease note we have a non refund policy on any used or unused servicesOur office is opened days a year and your tickets can be printed in the officeWe apologize for the misunderstanding and we never received any emails regarding not getting voucher nor did we have a computer problem we are aware about
[redacted] , Thank you for taking the time to share this experience with usWe are very disappointed that you found yourself having an extended wait for our busesIt is unfortunately that you had this experience because this is certainly not the norm for usWe aim to leave our guest with a satisfactory experience and knowledge about New York CityIt is in fact true that the downtown bus runs roughly every 20-minutesPlease be advised that this does not account for any impromptu change in New York City traffic patternsWe understand that your time is valuable and we want to rectify this for youUnfortunately, we do have a strict no refund policyHowever, what we can do is compensate your timePlease reach out to us via email so that we can send you complimentary ticketsOur contact information is [redacted]
Greetings, We are deeply concerned about your complaint and would like to investigate the matter furtherFor that purpose, please send us copies of your receipts as a proof of purchase to [redacted] This is the first time we hear about this situation, our records do not show any filed complaints regarding this issueTherefore, please allow 3-business days for us to send you a reply after we have received the required informationPlease send a copy of the sales receipt of your trip to our customer service and we will investigate this further
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] This matter is not resolved I simply responded to the request submitted regarding the receipt to confirm the purchase I have not been approached as to resolution of this matter The only way to resolve it would be for a full refund of the purchase price In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Thank you for taking time to communicate to us why our service did not meet your expectationsWe have every desire to address customer needs and to provide best possible service to each and every customerWe highly appreciate your feedback as it will assist us in becoming better at what we doAs with any business like ours, the greatest advertising we can have is word of mouth from satisfied customerIt is our goal to provide best possible customer serviceThank you for your feedbackPlease note we have a non refund policy on any used or unused servicesOur office is opened days a year and your tickets can be printed in the officeWe apologize for the misunderstanding and we never received any emails regarding not getting voucher nor did we have a computer problem we are aware about
In order to investigate your complaint please provide scan of your tickets
[redacted] , Thank you for taking the time to share this experience with usWe are very disappointed that you found yourself having an extended wait for our busesIt is unfortunately that you had this experience because this is certainly not the norm for usWe aim to leave our guest with a satisfactory experience and knowledge about New York CityIt is in fact true that the downtown bus runs roughly every 20-minutesPlease be advised that this does not account for any impromptu change in New York City traffic patternsWe understand that your time is valuable and we want to rectify this for youUnfortunately, we do have a strict no refund policyHowever, what we can do is compensate your timePlease reach out to us via email so that we can send you complimentary ticketsOur contact information is [redacted]
According to our records we have processed 50% refund for you on 7/*/
Greetings, We are deeply concerned about your complaint and would like to investigate the matter furtherFor that purpose, please send us copies of your receipts as a proof of purchase to [redacted] This is the first time we hear about this situation, our records do not show any filed complaints regarding this issueTherefore, please allow 3-business days for us to send you a reply after we have received the required informationPlease send a copy of the sales receipt of your trip to our customer service and we will investigate this further
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] This matter is not resolved I simply responded to the request submitted regarding the receipt to confirm the purchase I have not been approached as to resolution of this matter The only way to resolve it would be for a full refund of the purchase price In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Please choose to proceed with your complaint through customer service or Revdex.com