Gold Standard Relocation

They ***! RUN. The broker takes your deposit then when the mover shows up the broker says see you later you to deal with the mover. The mover before even weighing my stuff said he wanted $2000.00 more. If they tell you Supreme Van Lines is coming you will be disappointed. By the way, they never delivered our stuff on the date we requested and I'm getting the run around .Instead the delivery guy also ignored our calls. Check out Revdex.com or Google reviews. Unfortunately they didn't tell me the name of the movers before they came so I could not research his reviews. Also Golden standard never informed me they were just a broker I thought it was a moving company. They gave me that impression, I miss understood, I never will use a broker again. I am from a military family and have been moving all my life and this is the worst experience I've ever had. My stuff is past the legal delivery time and I still have no clue when it's coming. Couldn't post with no stars lol.no star

Great team of moving professional they made the process easy and less stressful on our part. So amazed throughout the moving day.

Can't say enough good things about the professional service, from the first phone call to the final delivery. The customer service representative was very nice on the phone; was very polite and patient on answering any questions I had. The moving team was thorough, kind, and even checked in on packing day and every request we had was done with a smile. They made us feel like their family. All should be commended! Thank you for making the move as stress-free as possible.

This is our first time moving and we really had a great experience they go above and beyond during our move. They were very professional, prompt, patient & accommodating. All of my things arrived without any damages and the price was very fair compare to other moving companies.

My elderly mother had recently scheduled to have Gold Standard move her from Phoenix to the Denver area. Shortly after she had booked her move, she fell and was admitted to the hospital. It's unclear if she'll be able to make the move after all. Mom had put down a non refundable $700.00 deposit. Once I knew the severity of mom's situation I called Gold Standard and asked if they could make an exception and return mom's deposit. Within an hour I received an email from Gold Standard. They offered their condolances and told me under the circumstances they would be happy to refund mom's money. Mom and I are greatly appreciate their kindness and understanding. Many thanks!

Stay away from these lying thieves. They lie, they will make a way to screw you out of your money. They will not do a walk through prior to your move, but instead want to have the moving men do the walk through. Yeah, then they hit you with a much bigger bill and your are stuck, because you have to move and your buyers have to move into the home. And of course, if you dispute the number, they will then hold your furniture hostage until you pay. If you give them a deposit, but then your home sale does not go through and you have to cancel, they try to keep your whole deposit, without having done a thing. They have the worst reviews on the internet.

I received a quote for $2500 to move furniture from RI to Washington. I spoke to Ryan for some time and understand why they use other moving companies now. I explained we only have $3000 worth of furniture to move and paying $2500 wasn't worth it. He agreed and we said our good byes. THe next day Ryan calls me and said he believes he can do it for $2100. He has to pursude his boss and puts me on hold. A few moments later he comes on the phone and said we can do it. I gave a deposit (Never give large deposits) of $700. He said to me,
"$700 when they pickup the furniture and $700 when it is delivered, NOT a dme more, but maybe a penny" HIS EXACT WORDS.
Over the next few days Gold standard called me on seperate occassions to go over inventory list. I was very specific on what I had, which wasn't too many items. At this point I was extremely please with the customer service and how organized they were.

Day of pick up: GM movers comes in and says immediately, we need an extra cubic feet and the mirror needs to be boxed and crated. This brings up the price to $485. Gold Standard KNEW exactly what I had, they known the mirror was Medium size and they knew my bed was a plateform with draws, I told this all 3 times they called!

I wasn't going to let them take the furniture but said I will lose my deposit. I should have asked them to leave and that was my second mistake. I called Gold Standard immediately and of course Ryan ignores my calls I still call him frequently, but another woman does return my calls. I explained to her the conversation that I had with Ryan but she stickes with, that was an Estimate. As far as I am concerned and a paragraph in the contract; Gold standard was my broker and they suppose to find a moving company that will do it for the price quoted.

Bottom Line: They can quote you any price, it comes down to the moving carrier that picks up your furniture. Do not use this company, they are not truthfully. My next review is with there carrier, G AND M Movers don't use them either. Also the Distric Attorney of Consumer Affairs will be receiving a complaint. Shame on Gold Standard for treating people like this.

They saved the day. Originally we had booked with another company who lied to us. It was vital that this move was direct from CA to TX because we were moving my elderly parents. We needed help and Crystal delivered on all that was promised! She was amazing even answering her phone after hours that forwarded to her cell phone. Sam and Kaylie kept in contact to confirm time drivers would show up and they did. The movers were professional and gentle with all our belongings. I would highly recommend Gold Standard Relocation as they are the Gold Standard. So happy my parents were moved in before Christmas. This move was so stressful until we had Crystal, Sam and Kaylie on it. They did above and beyond what I expected and saved our move. I would recommend them to anyone who is moving long distance and needs someone they can trust.
Thank you

Don't use this broker. They misquoted me and assigned me a company out of Las Vegas (***) for my move. The movers arrived 4 1/2 hours late and charged me $1800 more than what was quoted. Main reason being is because Gold Standard Relocation guaranteed and repeated reassured me that the movers would be moving based upon weight not cubic feet. The movers were unprofessional from the beginning complaining and making smart remarks. Upon the delivery of the items I was given one days notice when the movers and brokers knew that I travel for a living. One of the movers stole my check book on delivery and I had to file a police report. I tried calling Gold Standard on Nov 26 left a message and still no response. I called the moving company (***) he stated that he had no information on the man and that they hired him from craigs list. Bad experience overall I probably would not have even bothered coming to Revdex.com if it wasn't for the fact that one of the movers stole my check book and tried to cash a counterfeit check with a fake signature.

We moved in November it was a long and exhausting move but they helped in every way possible to make sure it went smooth and easy!! They prepared us on what to expect, the pricing was great, as well as the customer service! Thank you Gold Standard Relocation!!

I recently moved from Colorado to Florida, and I'd like to give a good word to Gold Standard on their service for me and my family. My wife was quite nervous about the process, but their customer service and logistics team handled things well beyond our expectations. Their were a few curve balls with delivery and storage that were beyond our control, but their team adapted well and made sure everything was ironed out for move day. Special thanks to Jim & his team for making a prompt delivery, in spite of last minute changes on our end that could not be helped. I'll most definitely use Gold Standard in the future, and have already considered hiring them for my daughter's move in the spring. Thanks again guys. Great experience overall.

I was very nervous to move from CA to FL, GOLD STANDARD made it so smooth from start to finish. I am single with two kids and would have been a nightmare moving myself....I was very overwelmed....I had so many questions and they never made me feel stupid and were super knowledgeable in helping me understand the ins and outs and just made me feel safe with them. The movers came did all the work they were very timely and professional even bubblewrapped my breakables since I had forgot and did not even charge me. I will use them again and definitely refer them. Thank you so much for your outstanding service in making my move as seamless as possible!

Delay delay delay. Finally arrived a month later furniture damaged, not repairable. Not trustworthy. No customer service. Some furniture items missing. ð???

I am very impressed in how this company took care of my mother. She is elderly and I could fly out to help her move but coukdnt rent a truck ad move her myself. I wanted her closer to me so I could take care of her. I hired Gold Standard and on the day off pick up my mother raves about how nice they guys were. When I finally got there 4 hardworking men were almost done and I was very pleased to see they moved everything but her chair and Tv so she could relax while they worked. On arrival they set the apartment up for her and were just so nice. My daughter is moving in the spring for college and I will definitely use Gold Standard. Thank you Joseph Paul Chris and Raul for an amazing job.

PHENOMENAL service. They arrived early, packed the truck amazingly, took great care of everything and did what asked without batting an eye. They worked non stop and very hard. I was so happy with them that I'd highly recommend to everybody. The price was also great compared to other companies especially for the service we received. 100% satisfied.

Sad to say I experienced this awful company first hand. It took them 5 weeks to send out stuff across the country. Half of our furniture didn't arrive and the stuff that did arrived in damaged condition. Scratches, rips, broken table, bent light fixture. It blows my mind this company is still in business. Please look elsewhere if you're trying to move your prized belongings.

THIS COMPANY OPERATES UNDER SEVERAL NAMES AND NEEDS TO BE PUT OUT OF BUSINESS!!! THERE NEEDS TO BE A NEGATIVE RATING AND THE FEDS, IRS AND ALL NATIONAL STATE AGENCIES NEED TO LOOK INTO THE CONTINUED ORGANIZED CRIME RING THEY ARE RUNNING.

CONS, FRAUDS, EXTORTIONISTS! DO NOT USE THIS COMPANY!!! THEY ARE UNDER INVESTIGATION BY FEDS AND AG OFFICES IN MANY STATES.

THEY TORTURED ME AND MY FAMILY FOR A MONTH AND THE ONLY REASON I GOT MY STUFF BACK WAS BECAUSE OF THE POLICE FRAUD INVESTIGATORS, A PRIVATE DETECTIVE, AND ATTORNEY.

WE HAVE STARTED A CIVIL AND CRIMINAL LAWSUIT. IF YOU WOULD LIKE TO BE A PART OF IT AND TAKE THESE SS OUT OF BUSINESS PLEASE CONTACT US!