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Golden Openings Inc

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Reviews Golden Openings Inc

Golden Openings Inc Reviews (32)

I recently purchased items for a corporate Groundbreaking event (where our state Governor was a guest) Our logo on the hard hats did not 100% match the logo in the file I emailed to GO (I did not address this with them since they would be mostly seen from a distance.) I thought I was ordering D-handle gold painted shovels, but when they arrived, they were full length shovels - NOT as pictured beside the item I added to my cart I raised this issue and was told the handle length was included in the description (Buyer beware!) Of course, we were under time constraints in planning our event, so there was no extra time for hassle All co-workers who saw the shovels said (without prompting!) they were not nice enough to use for our event, so a group of employees completely re-did the shovels cut down the handles, added a D-handle, stained the previously unfinished wood handle, applied a clear coat, sanded away the poor gold paint, and applied new, lustrous gold paint We paid $for the original eight shovels, and then we paid employee time to re-make them I also wanted to purchase crystal flash drives as guest gifts Online pricing was $each In the end, after needing to be shipped by a Chinese distributor, pricing increased to $each (accounting for $to ship flash drives.) We abandoned that order due to cost Overall, I was unhappy with product quality and pricing Customer service was very responsive through the ordering process
Quoted from GO's insert included with our Packing List: "Variations between shovels may occur due to manufacturing and weather conditions When it is extremely hot and humid, the decals may need to be pressed down upon arrival at your business Paint and shovel application may be thicker, thinner, smoother or rougher, depending on the temperature and differences in each shovel that is manufactured." ..."Please also keep in mind these products will not show blemishes in photos or from a distance (and they are shovels), not jewelry."
Interestingly, when our employees re-made the shovels, they were all gorgeous up close and far away

Golden Openings really came through for us We needed a giant scissor and color-matched ribbon and had only a couple of days to produce the items They assured me it would be no problem, and both pieces came out perfectly Their customer service was fantastic, and I can't thank them enough!

These guys are AMAZING
Golden Openings, Inchelped my company with an extremely urgent request for some custom product Even with it being last minute, they were able to design and send me amazingly done work in a very short timeframe EVERYTHING went exactly as we had hoped and we were extremely grateful
Not only did I receive what I needed on time and in great quality, but I was able to quickly and easily communicate with VERY helpful customer service reps The process was simple, and the custom products were spectacular There is no question that we would absolutely use them again and again Great experience!

I have worked with Golden Openings many times and they are always very friendly and great to work with! They genuinely care about helping their customersKeep up the great work!

Our experience so far with Goldenopenings had been nothing but positiveAs an agency we have the biggest year ever with new services openingOur first order of ribbon was rushed and they staff came through with a beautiful product on time, in budget, and exceeded our expectationsWe are back again with another order of custom ribbon and can't wait to see the results

Amy and Golden Openings were a pleasure to work with for our openingOn our end, countless changes were made and many proofs were ordered, but they were patient and flexible through it allCommunication and delivery were timely and the product was perfectWould absolutely recommend to others for a smooth process and fantastic end result

Golden Openings is AMAZING! I was in a jam at the 11th hour - after the close of the business, and Amy saved the day Her answering service took my desperate message/plea, contacted Amy, who fulfilled my order ON THE SPOT, overnighted the order so I had it in hand within hours! She literally saved my event by going above and beyond *** let me down, but Golden Openings delivered!
Next time I will go directly to Golden Openings!

We had a wonderful experience! We needed a unique and custom bow for a very special birthday Golden Openings created a beatific bow in an extremely short amount of time They returned personal emails on the status of the shipment, helping us track the entire way When the bow arrived, we were thrilled!,
We will use them for every future event - they made the difference

I highly recommend Golden Openings for any construction event Their customer service and quality of product are excellent They are a great company to work with

Had a great experience with this company Nice, friendly, swift and efficient! Would recommend to anyone

We ordered a custom made ribbon for a grand opening of a buildingThe staff was friendly and helpfulThe final product was beautiful and our logo looked terrific in the photos from the dayWhen we needed another ribbon printed, our artwork was still on fileThe friendly staff created a new ribbon and we had it within a week

I ordered a custom 6" ribbon with our company logo for a grand opening ribbon cutting The ribbon arrived quickly and looks perfect! They worked with the logo I sent and matched our company PMS color perfectly Wonderful to work with

Thank you Golden Openings for the great customer serviceWe received our shovels and hardhatsBoth products look great
I will use your company again in a heartbeat,
Thank you!

To anyone looking to make their groundbreaking special or your ribbon cutting impress, look no further that Golden Openings
As Community Outreach Manager on a large multi-million dollar program, I wanted to send the right message to our client and *** *** and her team did an outstanding job of counseling me on products and services they offer
Their Gold Ceremonial shovels truly impressed our client
Went with a local shop for the engraving and long story short, that company ended up buying us new shovels which *** and Golden Openings had engraved perfectly and back in my hands within daysIf you want to impress, have them do the engraving for you
I am now putting together the ribbon cutting following completion of one project in the program and again looked to *** and team to assistThe ceremony should be a hit
Golden Openings is my vendor of choice for our needs when it comes to these type eventsThey are the best
*** **
*** *** Contractor

Terrible customer service at Golden Openings. They don't know what their shipping costs are at checkout. Got emailed a few days later saying the shipping would cost twice as much as indicated when I checked out. I agreed to the new shipping cost and on arrival UPS told me I also owed an extra $72 of shipping charges. I paid UPS and called Golden Openings to get a refund since this UPS charge was not agreed to previously, they dismissed it and said they weren't capable of figuring out UPS charges when shipping items. (A ridiculous claim for a company that ships items all the time.)

Save yourself some hassle and use a different company!

I had contacted Golden Openings after unsuccessful dealings with 2 other companies. Amy was so quick to respond and so very helpful. I was shocked when I received my order the following day and it was perfect! Amy made everything so easy and the products are better than I thought they would be. I would highly recommend this company.

WOW.....Golden Openings Inc. is the absolute BEST!!! In a tight time crunch they delivered. Our particular contact, Nicki -was very prompt and professional from start to finish by helping to design and clarify our expedited request. For ribbons, bows and scissors - they provided an efficient one stop shop. Prices are superb AND the scissors are rentable!!! My school spent two weeks looking for such quality and found ourselves hopeless until we were made aware of Golden Openings Inc. We will definitely return for services and gladly share with others that Golden Openings Inc. is amazing!

Golden Openings was the easy choice when sourcing our materials for our hotel opening and ribbon cutting ceremony. The scissors and plates were beautifully crafted and engraved perfectly. The ribbon we chose unraveled beautifully and shown bright in the pictures. These quality materials really set the tone of our event. In addition, Nicki was especially helpful with her knowledge of the products. She offered patient and personalized guidance throughout my entire order process. I would not hesitate to recommend Golden Openings or return to them in the future.

Great customer service and very easy to work with. Got me everything I needed on a tight schedule.

Thank you for making it so easy.

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Address: 2743 99th St, Urbandale, Iowa, United States, 50322-3888

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