Great Dane Heating & Air Conditioning

Had a problem with our generator and they sent out their technician, Brett CBrett found the problem within about minutes and made the recommendations I needed to takeBrett was very professional, and answered all the questions I asked of himVery confident using Great Dane and never hesitate to call them with a problemIn fact, over the past 10-years, Great Dane has replaced our water heater, AC unit, furnace, and installed a whole house generatorVery dependable and professional

Had a problem with the thermostat and the team at Great Dane responded quicklyWe have always found the company to be very easy to deal with friendly, knowledgeable and courteous serviceThis holds true from your first phone call for service all the way thru resolution of the problemGreat job!

I would like to compliment Great Dane Heating management and techsfor what I consider common sense exceptions in resolving the billing process of my service callI believe they are a company that strives for customer satisfaction The tech.s (Cam,Brian Witt, Brian Williams, Robert, Al in parts) were all very knowledgeable and professional in resolving my particular dilemmaThanks to all You are my go to team!

We have had Great Dane as our cofor several yrsThey are honest & sincereAlways on time-very courteous and I love those shoe covers

Zachary was very polite and kept me well informed I have never been disappointed with Great Dane technicians

Tech was courteous,professional.knowledgableAsked if I had any concerns, questionsWent over the diagnosis of what was done,I was, overall satisfiedwith the work,explantionsA personable tech

Highly satisfied! Followed through with the whole process Particular to detail Great lead for the company Would recommend the company! Thank you for the experience

We had a problem with our A/C at our rental property and called Great Dane on a Saturday to fix itIssue was diagnosed to be a bad capacitor which needs to be replacedI was charged $(including 50% weekend surcharge) for labor & $for parts, a total of $Later I came to know through a friend that it should cost around $150-$So I looked up for cost of this capacitor based on Part# P291-4054RS listed on the invoice and most of them costed around $20-$60, which I was charged $i understand its a common practice to mark up replacement parts, so I called other heating & cooling guys and they quoted me $150-$ I called Great Dane for an explanation, and the service manager was trying to justify the cost by saying they offer year warranty (which is not listed anywhere in invoice) and also all their technicians are highly skilled (which should be covered under labor cost)When I questioned him more and mentioned about the other quotes I received, he sa

Great Dane Heating and Air Conditioning, Incis a wonderful companyThe operator/receptionist Kristen and Brian the technician were awesomeWe received fast, courteous, knowledgeable and thorough service in addressing the problem we were havingWe were offered several options to our resolve our problem with no sales pressureEach option was explained completelyVery satisfying experience

Did a good job and quickly tooNo heat in the winter is no fun

1stclass operation from start to finishEveryone I had contact with was very courteous and able to explain things in laymans terms

Ian arrived to do my AC check-up Very polite and explained what he was going to do

amazing service, polite and professionalOur new furnace is awesome we have even heat through out the houseHighly recommend Great DaneWe're calling them in couple months to get a new A/C

the service was great, very professional young men

Furnace stopped working on a weekendService technician came out within given time frameHe was very thorough, informative and professional

Great Dane technicians did a great jobEveryone there were professional and they took time to explain the entire process of installing my replacement boiler furnaceThey even loaned me portable electric heaters for a few days to tide me over until the job was done

Installation techs did an excellent job Highly recommend! Described everything thoroughly I felt in control of the equipment purchased They knew the answers to my questionsThey answered swiftly Thanks

The service man, Zach, arrived on time, was clean, knowledgeable, courteous, friendly, explained what he was doing and why, etc., etc., etcI could not have asked for a more helpful technician! Great job-give the man a raise!!!!! I have used Great Dane for about years and they have ALWAYS been the best

Awesome service

Everyone at Great Dane were very professional and kindThey also were thoughtful and cleanMy experience with them was wonderfulAlthough I was scared at first, they put me at easeGREAT JOB GUYS!!! Bernadette Love