Great Medical Supplies

Revdex.com:I have received a full refund from the business of $ As long as they do not charge any other charges to my credit card I am satisfied with this complaint being closed Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] /> From: kristen vanausdall [mailto:[email protected]] Sent: Tuesday, February 11, 5:PMTo: ComplaintsSubject: Re: Your complaint has been received Resolved, gave full refund! Thank you Sent from my iPhone

Revdex.com: At this time, my complaint, ID [redacted] regarding Great Medical Supplies has been resolved I did eventually did get a refund, but only because of my constant harassment and detective work to find a local telephone number and talk with a live person They never responded to email (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

The product that customer was ordered is discontinued by the manufacture, email was send to the customer with a cancellation note, the money was refunded the same business day.Refund1. Refund transaction: [redacted], Amount: $46.56, Date 08-**-15 02:52 PMMaximum allowed...

refund: $0.00

Revdex.com:
At this time, my complaint, ID [redacted] regarding Great Medical Supplies has been resolved.
I did eventually did get a refund, but only because of my constant...

harassment and detective work to find a local telephone number and talk with a live person.  They never responded to email.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
[redacted]

Our description on this particular product doesn't specify that is a Seca Brand, customer assumed by the image that it is a product made by Seca. But we like to satisfy our customer and...

refunded full amount to her card. Thank you 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:I have received a full refund from the business of $57.95.  As long as they do not charge any other charges to my credit card I am satisfied with this complaint being closed.
Sincerely,
[redacted]

The issue been resolved, we have sent a unit for a replacement.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely, [redacted]...

The refund was issued back to customer credit card
here is detail of the transaction
Refund
1. Refund transaction: [redacted], Amount: $164.51, Date 02-**-14 01:36 PM
/>
Maximum allowed refund: $0.00

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
/>
 
From: kristen vanausdall [mailto:[email protected]] Sent: Tuesday, February 11, 2014 5:48 PMTo: ComplaintsSubject: Re: Your complaint has been received
 
Resolved, gave full refund! Thank you.
Sent from my iPhone

Review: I ordered a stethoscope for the total about of $22.65. They sent a confirmation email of that order on the **& then sent an apology email on the **stating the product had been discontinued & they would refund my card. I contacted them on the **asking about the refund, for it had not been done. The company did not contact me back & my card has still not been refunded. I contacted them again on 2-**-13. They still have yet to respond & my card has not been refunded.Desired Settlement: For my card to be credited back the $22.65. I noticed they stated to another persons they do not refund shipping, but this item was never shipped so they never paid for shipping to begin with. Therefore, I would like for the total of $22.65 to be refunded to my card as first promised.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

From: kristen vanausdall [mailto:[email protected]]

Sent: Tuesday, February 11, 2014 5:48 PM

To: Complaints

Subject: Re: Your complaint has been received

Resolved, gave full refund! Thank you.

Sent from my iPhone

Review: Ordered medical supplies 11/**/2013. Have never received the. After several emails to Great Medical Supplies, was told that they would cancel the order and refund the money that was charged to credit card. The card was not credited. Have tried to get the credit with no success.Desired Settlement: Credit to card

Business

Response:

The refund was issued back to customer credit card

here is detail of the transaction

Refund

1. Refund transaction: [redacted], Amount: $164.51, Date 02-**-14 01:36 PM

Maximum allowed refund: $0.00

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I purchased an item #MDS510SH (a tube set) on 4/**/14 via their website and received an email the next day stating that the item has been discontinued and my card would be refunded for the $59.16. They will not respond via email and the 1800 number no-one picks up. I was able to track down a local phone number of ###-###-#### and was transferred to a live person for great medical supplies. I was reassured multiple times of a computer glitch blah blah blah and she'd tried to call, and she'd emailed me an update (all lies). The next day 5/*/14 I received yet another identical email stating my card had been refunded for the $59.16 but it hasn't gone through. I see through complaints on the Revdex.com that this company is a total scam.Desired Settlement: I want a full refund, these criminals arrested, their VISA account terminated, and their nuts in a jar sitting on my desk. I'll settle for a FULL refund (I read that they like to keep the shipping for goods never shipped).

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Great Medical Supplies has been resolved.

I did eventually did get a refund, but only because of my constant harassment and detective work to find a local telephone number and talk with a live person. They never responded to email.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,

Review: I was charged $46.56 for a part for a walker on 8/**/15. I have not received the part that I was charged to. They do not responded to e-mails and no one answers the phone advertised on the website. I see from other Revdex.com complaints that this seems to be their normal way of business.Desired Settlement: I would like a full refund and see an end to companies that do business in this manner.

Business

Response:

The product that customer was ordered is discontinued by the manufacture, email was send to the customer with a cancellation note, the money was refunded the same business day.Refund1. Refund transaction: [redacted], Amount: $46.56, Date 08-**-15 02:52 PMMaximum allowed refund: $0.00

Review: I PLACED THE ORDER ON 6/**/15 AND HAVE NOT RECEIVED MY ORDER. THEY HAVE DEBITED MY BANK ACCOUNT. I HAVE EMAILED AND NO RESPONSE. I HAVE LEFT MESSAGES AS WELL TO CHECK THE STATUS OF MY ORDER. NOW NOONE ANSWERS WHEN I CALL.Desired Settlement: I WOULD PREFER DELIVERY OF THE EXACT PRODUCT I PURCHASED OR A COMPLETE REFUND OF $57.95.

Consumer

Response:

I have received a full refund from the business of $57.95. As long as they do not charge any other charges to my credit card I am satisfied with this complaint being closed.

Sincerely,