Green Cities Energy, LLC

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: the contractor has never answered the original complaint Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: 1) The company is providing incorrect information again No change was ordered I have emails from the electric company showing that the company sent the electric company an email stating that I wanted more panels to hold off on the meter install When in fact, the roof can not hold more panels I have and have no room for the others Another lie from the company and I have documentation to provide that with them 2) The company has asked for the quote from the electrician I have it and he never provided me with an email, which I have asked for via text, which I have documentation And I NEVER asked to replace the meter without permits That is against the law The company never even offered to do it without permits, which is against the law The company is lieing again They have an answer for everything, but when it comes down to it, they have zero documentation, which I do I offered them to resolve the situation by comprimising to $ Now that they admitted that they were going to do it without permits, which I would not have authorized, and done it for free, I will be persuing the entire $2,as per my attorney This company has nothing but lied to me and the Revdex.com Regards, [redacted]

[email protected]@greencitiesenergy.com Mar (days ago) to [redacted] To: [redacted] Revdex.com of Metro Washington DC and Eastern Pennsylvania John FKennedy Blvd., Suite Philadelphia, PA PHONE:###-###-#### FAX:###-###-#### The attached release memo signed by the home owner ( [redacted] ) and the image of the monitoring screen confirms to the Revdex.com of Metro Washington DC & Eastern Pennsylvania complaint # [redacted] is wished to be closed by both the home owner and Green Cities The monitoring was working The internet connection was restoredThe home owner can now get the monitoring at his place of work Some work places have firewall set ups that require adjustments A copy of the documentation will go out via certified mail Thanks http://www.greencitiesenergy.com/index-3.html ###-###-####

Answer 1) The home owner sent multiple text messages to add, change panels and/or remove panels (there is room for more) The home owner even sent a text message to remove the panels The finally home owner then signed off on utility documentation that the project is OK After the documentation was approved by the home owner, utility meter install was completeAnswer 2) The new panel was installed at the home owner's request because the home owner lost power This was separate from the solar project The home owner signed off on the panel upgrade Several months after the work was complete, the home owner discovered alternate quotes We have sent self addressed stamped envelopes for the home owner to send the complete documentation or provide an expert witness on what is a fair price We will work with this third party expert's clients to see what they charged in the past The home has not sent anything to date Note 1) The new panel was installed at the home owner's request The home owner purchased materials for the new panel on his own without our knowledge We told the home owner that the equipment doesn't match The home owner thinks this should qualify as some sort of discount which is not valid Note 2) The solar panels on the roof are working as expected The home owner has already received tax credits and free electric which required the home owner's signed approval on the project Note 3) Permits were obtained for both projects Both projects passed all inspections Copies of the permits are on file with the local township Photos of the yellow placard hanging from the home owner's window are taken for each project Note 4) The home owner needs to realize that the utility has a process and it takes time which is out of our control Note 5) First the customer requested $2,350, and now $ We have always been willing to listen to the home owner, but they have to provide documentation The Revdex.com should not give credibility to these fictitious claims

Thank you for the update Ms [redacted] was denied employment with us Ms [redacted] has currently found a second job aside from working at [redacted] High School Ms [redacted] then accused us of charging her roughly $per year Ms [redacted] cancelled the aggregation service many months ago and we agreed Ms [redacted] has the ability to aggregate her SRECs herself or use another firm We have provided all of the information that Ms [redacted] needs on multiple occasions We will send another packet with instructions During the time of contract, most of our conversations were with [redacted] [redacted] visited other projects we had in the area and after the installation, he provided us with several references Every person or agency that Ms [redacted] has aired her complaint has been closed Ms [redacted] ’ most recent complaint with another agency was confirmed closed on 12/19/ The last open complaint is with the Revdex.com Please make sure that your records reflect that we never charged Ms [redacted] for processing credits and we also continue to provide free web based monitoring of the [redacted] ’ solar panels As you know the monitoring on solar panels bears a similar cost as a home security monitoring system Finally, please note that Ms [redacted] has utilized 100% of all Federal and State benefits back in and Thanks again

The home owner has agreed to sign a document that will close out this complaint We met with the customer shortly after this complaint was posted We explained to customer that each project change requires new prints and new permits The new prints usually take up to ten business days The permit process usually takes up to four weeks We explained to the customer that the project was originally for solar panels The customer was satisfied and ordered more solar panels There was a total of four project changes The customer has a total of thirty eight solar panels The customer has a monitoring system (see attached photo) The contract price is $50, The customer has only paid $25, The customer misrepresented that he paid $50, We explained to the customer that money is not due and he cannot make a claim Although the balance is not due at this time, the customer acknowledged that he has not paid in full The signed document will be emailed by 3/19/ Please call us at ###-###-#### if there are any questions

The role of Green Citiies was to simply to sell the materials to the *** *** and work with the home owner with local installers. The scope of the project has changed and other requests were added. The scope of the project and the cost associated with the project seem to be back on track. The updated permits are scheduled to be submitted this week and the project should be closed out within days (weather pending). The home owner has had 100% of the material on site. We did a project for his father (not just a random family member). We were recommeded by his father.The paperwork was pulled because the home owner put a deck on without permits and the township wanted the local solar installer to cover the permits for the deck as well

The system is working as expected The home owner refuses to recognize that paper work is required to be completed for a project such as this New paper work was sent out again last week for the home owner to complete

Revdex.comOwner: *** and *** *** ** *** AvenueCollinsgwood, NJ 08108Thank you for bringing this to our attention. *** *** requested to aggregate her solar credits about fourteen months ago At that time, *** *** cancelled our aggregation services and we agreed to mutually
cancel our aggregation services We agreed Also, most home owners aggregate their own credits due to technology updates over the years We provided *** *** the information in person and via mail several times Now *** *** wants us to aggregate her solar credits We declined and provided her with a list of other organizations that can aggregate her solar credits The cost to *** *** would be ($to $per year) You are the eleventh person/ organization that *** has aired her frustrations over the last year The state utility commission, state consumer advocate, and the utility All parties have informed *** *** that the process now only takes a few minutes per year Due to some common acquaintances, we waived our annual fee for *** (around $30) *** *** has received 100% of her credits We never charged her $ After ***’s passing, *** accused us of charging her the $She told us that she wanted someone else to aggregate her solar creditsWe complied and provided her with the paperwork on three separate occasionsWe also verified through third parties that we did not charge her $30. > The solar electric system is producing as expected and has processed all Federal credits confirming the system performance> We have received many recommendations and references from ***> We provided sporting event tickets for the *** (even front row on the ice for the Flyers game which was ***’s favorite team)> We provide monitoring at no charge> We send an email each month on the solar panel system activity and production results since (there has not been one complaint)> We are in regular contact with *** ***> When we ask for a time for a conference call, *** does not provide a time and says “what is the use since no one will not call”This issue started when *** *** requested employment with usShe is currently employed full time at *** High School and said she can do work during her breaks We declined ***’s request for employment She found a second job and is currently working two jobs.*** has asked us to perform additional projects such as an addition or a new deck at her house among other non solar related projects at her houseWe declined the work but offered her some references *** has signed all Federal, State, and Utility forms confirming that the system is working

[To assist us in bringing this matter to a close, you must give us
a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
1) The company is providing incorrect information again No change was ordered I have emails from the electric company showing that the company sent the electric company an email stating that I wanted more panels to hold off on the meter install When in fact, the roof can not hold more panels I have and have no room for the others Another lie from the company and I have documentation to provide that with them
2) The company has asked for the quote from the electrician I have it and he never provided me with an email, which I have asked for via text, which I have documentation And I NEVER asked to replace the meter without permits That is against the law The company never even offered to do it without permits, which is against the law The company is lieing again They have an answer for everything, but when it comes down to it, they have zero documentation, which I do I offered them to resolve the situation by comprimising to $ Now that they admitted that they were going to do it without permits, which I would not have authorized, and done it for free, I will be persuing the entire $2,as per my attorney
This company has nothing but lied to me and the Revdex.com
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: This is a complete fabricationI never said I was charged, I said they refuse to honor their homeshow incentive to aggregate for a period of I've asked him repeatedly to honor the contract, he comes up with a different answer every time I askI've never applied for a job with his crooked companyand yes I've filed several complaints, he's got plenty against himFunny they all end publicly the same way with him attacking his customers
Regards,
*** ***

[A default letter is provided here which
indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12376240, and find that this resolution is satisfactory to me.
Regards,
*** ***

The customer confirmed that his system is working The customer claimed that it is one of the best in the area The customer confirmed that there are zero problems Copies of prints were provided to the customer New copies will be sent out The customer owes us money
for coming out to a solar alarm and then asking us to do other routine repairs in which we declined The customer is using the 'Revdex.com' avenue to obtain free things

Spoke with the home owner. This complaint should be closed because the roof was done by another company. The gutter is being done by another company as well. The home owner agreed to close this complaint on 9-26-

Answer 1) The home owner sent multiple text messages to add, change panels and/or remove panels (there is room for more) The home owner even sent a text message to remove the panels The finally home owner then signed off on utility documentation that the project is OK After the documentation was approved by the home owner, utility meter install was complete.Answer 2) The new panel was installed at the home owner's request because the home owner lost power This was separate from the solar project The home owner signed off on the panel upgrade Several months after the work was complete, the home owner discovered alternate quotes We have sent self addressed stamped envelopes for the home owner to send the complete documentation or provide an expert witness on what is a fair price We will work with this third party expert's clients to see what they charged in the past The home has not sent anything to date Note 1) The new panel was installed at the home owner's request The home owner purchased materials for the new panel on his own without our knowledge We told the home owner that the equipment doesn't match The home owner thinks this should qualify as some sort of discount which is not valid Note 2) The solar panels on the roof are working as expected The home owner has already received tax credits and free electric which required the home owner's signed approval on the project Note 3) Permits were obtained for both projects Both projects passed all inspections Copies of the permits are on file with the local township Photos of the yellow placard hanging from the home owner's window are taken for each project. Note 4) The home owner needs to realize that the utility has a process and it takes time which is out of our control Note 5) First the customer requested $2,350, and now $ We have always been willing to listen to the home owner, but they have to provide documentation. The Revdex.com should not give credibility to these fictitious claims

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:
The company’s response is not the truth. I went with Green Cities for a couple of reasons, first because they did the solar a family members house in New Jersey. Because the owner, Joe P[redacted], said that along with the solar panels he could also cut down some trees, replace the roof and put new gutters on. I have never deviated from the agreed plan. We started talking about the project in the summer of 2016. The work started in December of 2016, Joe stated that it would take two months to complete the project.  This project is now one year in and the solar panels are still not turned on.  Also the roofer that replaced the roof fell short on shingles and used different color shingles (that he found in my garage). [redacted] refuses to fix the roof. Even though [redacted] sub contracted out the work of the roof they are still responsible for the overall quality of the project. So therefor they are responsible for fixing the roof. I have never use the Revdex.com to negotiate price.  All I want is the project to be completed. I have now leaned in recent days that the project can’t be completed. The town building inspector came out to my house and stated that [redacted] never took out and permits or and filled out any forms to install the solar panels. Also, Joe stated that he was able to work in Maryland and I learned that neither Joe P[redacted] nor [redacted] has a MHIC (Maryland Home Improvement Commission) number. The building inspector said all the work was done illegally.      I have paid $20,000 of the $24,000 that the job cost. I would like the job completed to my satisfaction. This was to save me money but now it is costing more then I wanted to. I’m just looking for help to get this job completed and correctly.    Regards,
[redacted]

- The home owner will continue to reject all answers.
- The home owner has no complaints about the equipment. 
- The home owner simply purchased the materials only from us beyond the first phase.
- The home owner still owes us money and will abuse the 'Revdex.com' process to avoid paying past invoices.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: Green cities is owed nothing. I stand by my original complaint and still have no final wiring diagrams, drawings, and certainly no reasonable agreement to respond to a malfunction. I do agree that their system appears to be excellent, and currently functions well. Thank you.
Regards,
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: the contractor has never answered the original complaint. 
Regards,
[redacted]

[email protected]@greencitiesenergy.com




Mar 29 (2 days ago)










to[redacted]




 
 
 
 
To: [redacted]
Revdex.com of Metro Washington DC and Eastern Pennsylvania 
1880 John F. Kennedy Blvd., Suite 1330 
Philadelphia, PA 19103 
PHONE:###-###-####
FAX:###-###-####
 
 
The attached release memo signed by the home owner ([redacted]) and the image of the monitoring screen confirms to the Revdex.com of Metro Washington DC & Eastern Pennsylvania complaint #[redacted] is wished to be closed by both the home owner and Green Cities.  The monitoring was working.  The internet connection was restored. The home owner can now get the monitoring at his place of work.  Some work places have firewall set ups that require adjustments. 
 
 
A copy of the documentation will go out via certified mail.
 
 
Thanks
 
http://www.greencitiesenergy.com/index-3.html
###-###-####