GreenCo Organic Lawn Care

We have worked with Mrs [redacted] for a year nowLast season we did services totalWe offer our customers a discount for renewing early and we had her own as an early renewEven today we show her in our computer as a customerI will cancel her services for this season and will refund her the total immediate.I am sorry for the confusion

We are in the process of refundingCustomer will receive full refund as promised

Complaint: [redacted] I am rejecting this response because: I spoke with the owner at telephone number [redacted] and was told that I would have check in hand by the end of the weekon tue 10/We have recieved other mail but have yet to recieve any check from GreenCo Sincerely, [redacted] ***

I spoke with Mr [redacted] and there has been some confusion which I think has been resolved Last night, we spoke with Mr [redacted] directly and we are refunding to Mr [redacted] the amount which we agreed upon in a check to him

They got the refund from last year they have been with us for yearsThey claim there was a service not done in we could not refund that it showed it was not completedWe are actually working it out with themI will try to split it

Revdex.com: I received my refund Sincerely, [redacted]

We gave them a full refund today as requestedWe are sorry for the confusion

We are working with *** to resolve this matterWe had an employee who did not commnicate well with s or our customerAfter going through records and by passing or removing the employee we have found that our records indicated that we owed her $which we promtly refunded to herI amcurrently
looking into the other invoices and will work with her in the future to ensure she is treated fair

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

We refunded the customer $December

We refunded him $last week

Complaint: ***
I am rejecting this response because:
Sincerely,
*** *** It's been days since this responseI still haven't received any refund as promised

We refunded him $as requested

We are in the process of refunding. Customer will receive full refund as promised.

We have worked with Mrs. [redacted] for a year now. Last season we did 10 services total. We offer our customers a discount for renewing early and we had her own as an early renew. Even today we show her in our computer as a customer. I will cancel her services for this season and will refund her...

the total immediate.I am sorry for the confusion.

Aeration is done in the fall. We did treatments May 16th and June 6th and the customer canceled. Each treatment is $42.85 and we will issue a refund for $214.30.

It has been taken care of. They sent a check

They got the refund from last year they have been with us for 5 years. They claim there was a service not done in 2016 we could not refund that it showed it was not completed. We are actually working it out with them. I will try to split it.

Revdex.com:
I received my refund.
Sincerely,
[redacted]

We have already refunded the requested amount. Due to weather we were not able to get the job done in a manner satisfactory to the customer.