Apparently, Ms***, has not really explored the education providedAfter her orientation, was instructed to spend time in the Foundation room, a class providing the basics needed to understand our methodologyTrading Advantage provides education, but TA cannot force students to use that
educationFurther, her complaint that the materials? are "not up to date" ? is disingenuousLearning about options is a study in mathematics and mathematics don't changeThe written and video materials are part of the foundation, and the up to date material is provided in the live classes every business day.? Ms*** did view modules but only completed That indicates that she did not provide herself with enough background to understand the more advanced instruction in the live roomsTo criticize TA's education without completing it is not right and does not, in TA;s opinion, merit a refundA student needs to complete the underlying education to understand the more advanced materialsIn this case, Ms*** has not given TA an honest opportunity to educate her
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***
?
Complaint: ***
I am rejecting this response because:? This is the same thing they have done in the past which is why it took me so long to do a complaint? Actually, that's not really true, because as I stated in my complaint, I tried to contact them by mail and my mail kept getting returned? Then when I called to get the correct address it still came back? Then I called again and they said oh, you need a suite number? So I have got nothing but a runaround from them and then they say, oh, we'll extend your time, same thing they are offering now? The education sucks, as I stated in my complaint? I was under the impression it was live education, but when you're on live and you ask a question, you may or may not get a response? And just because I didn't take the up sell doesn't mean anything? They were constantly trying to up sell? They call you like they want to help you, then they nice talk you, and then it's well, you want to buy.....something? I still want a refund and if they don't want to give me one, then my complaint stands and I will make a complaint anywhere I can find so that no one else makes the same mistake as meEven the original sale, I kept saying no, let me think about it, so they kept lowering the price until they hit a number you'll say yes to? It's worse than a used car salesman? And the proof is the turnover, because I constantly spoke to a different person because they would tell me the person I asked for was gone? That speaks volumes to this company? If they were honest and sincere, they would offer at least a partial refund? I will tell anyone who will listen not to buy their crappy education!!
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID *** and find that this resolution is satisfactory to me.? ? I will consider this issue fully closed when I receive this refund? If I don't receive it I will be making another entry? Also if I don't get a resolution before the 12th or 13th I will be billed again? Please take this into consideration so the billing process is turned off? Thank you.?
Sincerely,
*** ***
Initial Business Response /* (1000, 5, 2015/08/13) */
Contact Name and Title: *** ***, Atty
Contact Phone: XXXXXXXXXX
Contact Email: ***@garyslaw.com
Ms*** fails to mention some very important mattersShe has been a student for at least months and was taking advantage of the
educationShe is a sophisticated investor and even has some specialized training in investments that she gained before becoming a TA studentWhy did it take so long for her to complain? I surmise that she took advantage of learning everything she could from TA and then tried to manufacture a reason for a refundWhere was she in October or November of 2014? She continued with the course until now
The fact that her pricing may have been different from others is irrelevantSometimes Trading Advantage puts together packages or has promotions LIKE ANY OTHER BUSINESS! Ms*** spent months using the education and is not entitled to a refund after months of taking advantage of our instructors and our materials.Ms*** signed a document that told her there were no refundsI might consider a discount
Initial Consumer Rebuttal /* (3000, 7, 2015/08/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
First of all I informed the folks who registered me that I wasn't ready to begin the course until after the new year, because I had extensive accounting work and that I was involved with attending tax seminars
As it turned out I wasn't ready to start the program until April, I started the screening in July, These facts are not addressed in Mr***'s response I spoke to *** *** during the preliminary time when I was studying the videos *** wasn't the person I spoke to upon signing up
After watching the videos, I had to call several times to get help with the software Knowing the software isn't substitution for knowing how to trade
I read on the websites of both the Revdex.com and the Rip-off Reports that Mr*** was committed to a 100% customer satisfaction This fact gave me confidence that if I encountered a problem, it would be resolved to my satisfaction I read this when I signed up
My education has to do with *** arbitration and stocks and options It doesn't have to do with day trading futures which is a distinctly different skill
Mr*** fails to address the lack of transparency that his organization has in terms of those who make it into their TAP program Also, there's no documentation for the posted results on his home page I haven't reviewed the advertising requirements for "futures" but I am sure it has to have a factual basis
Also, the numbers posted for gains on their website are misleading Mr*** says he's an educator, but he is advising in those chat rooms by proxy
Futhermore, the contract in the context of the advertisements and postings on the Better Business Website leads the consumer to believe that there is a money back guarantee
Also, the contract has contradictory language which states that refunds are given in some situations
The educational information and instruction I received wasn't consistent with the pitch I received I am dissatisfied with the quality of instruction and guidance that I received I am dissatisfied with the lack of transparency and confusion that this organization projects Is it an advisor or an educator? From the look of the website, it projects that it gives out winning trades, but then when questioned *** *** retreats into an educator mode where he can experience no liability
The quality of the instruction consisted of watching videos and information regarding the software used for screening and trading Mr*** fails to mention he is a partner/investor in Blue Water when you sign up
Confusion abounds when it comes to what Mr*** offers his "students" or are they "proprietary traders" in training? His advertising is the lure and he sets the hook when the customer thinks he will learn a valuable skill that might lead him to make money
This firm projects confusion resulting in misleading claims
I seek a full refund and I very serious about this pursuit I plan to take this matter to those organizations that will assist me in making full disclosure about my experience
Final Consumer Response /* (4200, 11, 2015/08/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept their proposal given what I have already experienced in terms of the quality of their teaching materials I am not impressed and I don't want to spend more valuable time engaging in their efforts I have checked around after my disappointments and found too much evidence that this organization is not what I expected Mr*** referenced that I am experienced I am experienced in options trading and arbitration issues And, I am not confident in this organization's ability to teach the skills they purport that they can
I simply want my money backMy time and money are both valuable and this company isn't satisfactory and doesn't provide value Furthermore, their pricing is predatory I really want nothing to do with them
Final Business Response /* (4000, 9, 2015/08/24) */
Contact Name and Title: *** ***, Atty
Contact Phone: XXXXXXXXXX
Contact Email: ***@garyslaw.com
Are you upset that you were unable to pass *** screening to get funded? No one promises that you will get fundedMany people have been funded and have traded TA's money
We do provide one on one training upon requestTo the best of my knowledge, you never requested one on one trainingMany people do not need it, but if someone does, it is availableIn face, I cant arrange for that if you request itI have already addressed to "standardized pricing" issue
Please contact me and I will arrange for your one on one training
Apparently, Ms***, has not really explored the education providedAfter her orientation, was instructed to spend time in the Foundation room, a class providing the basics needed to understand our methodologyTrading Advantage provides education, but TA cannot force students to use that
educationFurther, her complaint that the materials? are "not up to date" ? is disingenuousLearning about options is a study in mathematics and mathematics don't changeThe written and video materials are part of the foundation, and the up to date material is provided in the live classes every business day.? Ms*** did view modules but only completed That indicates that she did not provide herself with enough background to understand the more advanced instruction in the live roomsTo criticize TA's education without completing it is not right and does not, in TA;s opinion, merit a refundA student needs to complete the underlying education to understand the more advanced materialsIn this case, Ms*** has not given TA an honest opportunity to educate her
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***
?
Complaint: ***
I am rejecting this response because:? This is the same thing they have done in the past which is why it took me so long to do a complaint? Actually, that's not really true, because as I stated in my complaint, I tried to contact them by mail and my mail kept getting returned? Then when I called to get the correct address it still came back? Then I called again and they said oh, you need a suite number? So I have got nothing but a runaround from them and then they say, oh, we'll extend your time, same thing they are offering now? The education sucks, as I stated in my complaint? I was under the impression it was live education, but when you're on live and you ask a question, you may or may not get a response? And just because I didn't take the up sell doesn't mean anything? They were constantly trying to up sell? They call you like they want to help you, then they nice talk you, and then it's well, you want to buy.....something? I still want a refund and if they don't want to give me one, then my complaint stands and I will make a complaint anywhere I can find so that no one else makes the same mistake as meEven the original sale, I kept saying no, let me think about it, so they kept lowering the price until they hit a number you'll say yes to? It's worse than a used car salesman? And the proof is the turnover, because I constantly spoke to a different person because they would tell me the person I asked for was gone? That speaks volumes to this company? If they were honest and sincere, they would offer at least a partial refund? I will tell anyone who will listen not to buy their crappy education!!
Sincerely,
*** ***
Trading Advantage has contacted the customer and we have arrived at a complete resolution of the issue acceptable to all parties
Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID *** and find that this resolution is satisfactory to me.? ? I will consider this issue fully closed when I receive this refund? If I don't receive it I will be making another entry? Also if I don't get a resolution before the 12th or 13th I will be billed again? Please take this into consideration so the billing process is turned off? Thank you.?
Sincerely,
*** ***
Initial Business Response /* (1000, 5, 2015/08/13) */
Contact Name and Title: *** ***, Atty
Contact Phone: XXXXXXXXXX
Contact Email: ***@garyslaw.com
Ms*** fails to mention some very important mattersShe has been a student for at least months and was taking advantage of the
educationShe is a sophisticated investor and even has some specialized training in investments that she gained before becoming a TA studentWhy did it take so long for her to complain? I surmise that she took advantage of learning everything she could from TA and then tried to manufacture a reason for a refundWhere was she in October or November of 2014? She continued with the course until now
The fact that her pricing may have been different from others is irrelevantSometimes Trading Advantage puts together packages or has promotions LIKE ANY OTHER BUSINESS! Ms*** spent months using the education and is not entitled to a refund after months of taking advantage of our instructors and our materials.Ms*** signed a document that told her there were no refundsI might consider a discount
Initial Consumer Rebuttal /* (3000, 7, 2015/08/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
First of all I informed the folks who registered me that I wasn't ready to begin the course until after the new year, because I had extensive accounting work and that I was involved with attending tax seminars
As it turned out I wasn't ready to start the program until April, I started the screening in July, These facts are not addressed in Mr***'s response I spoke to *** *** during the preliminary time when I was studying the videos *** wasn't the person I spoke to upon signing up
After watching the videos, I had to call several times to get help with the software Knowing the software isn't substitution for knowing how to trade
I read on the websites of both the Revdex.com and the Rip-off Reports that Mr*** was committed to a 100% customer satisfaction This fact gave me confidence that if I encountered a problem, it would be resolved to my satisfaction I read this when I signed up
My education has to do with *** arbitration and stocks and options It doesn't have to do with day trading futures which is a distinctly different skill
Mr*** fails to address the lack of transparency that his organization has in terms of those who make it into their TAP program Also, there's no documentation for the posted results on his home page I haven't reviewed the advertising requirements for "futures" but I am sure it has to have a factual basis
Also, the numbers posted for gains on their website are misleading Mr*** says he's an educator, but he is advising in those chat rooms by proxy
Futhermore, the contract in the context of the advertisements and postings on the Better Business Website leads the consumer to believe that there is a money back guarantee
Also, the contract has contradictory language which states that refunds are given in some situations
The educational information and instruction I received wasn't consistent with the pitch I received I am dissatisfied with the quality of instruction and guidance that I received I am dissatisfied with the lack of transparency and confusion that this organization projects Is it an advisor or an educator? From the look of the website, it projects that it gives out winning trades, but then when questioned *** *** retreats into an educator mode where he can experience no liability
The quality of the instruction consisted of watching videos and information regarding the software used for screening and trading Mr*** fails to mention he is a partner/investor in Blue Water when you sign up
Confusion abounds when it comes to what Mr*** offers his "students" or are they "proprietary traders" in training? His advertising is the lure and he sets the hook when the customer thinks he will learn a valuable skill that might lead him to make money
This firm projects confusion resulting in misleading claims
I seek a full refund and I very serious about this pursuit I plan to take this matter to those organizations that will assist me in making full disclosure about my experience
Final Consumer Response /* (4200, 11, 2015/08/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept their proposal given what I have already experienced in terms of the quality of their teaching materials I am not impressed and I don't want to spend more valuable time engaging in their efforts I have checked around after my disappointments and found too much evidence that this organization is not what I expected Mr*** referenced that I am experienced I am experienced in options trading and arbitration issues And, I am not confident in this organization's ability to teach the skills they purport that they can
I simply want my money backMy time and money are both valuable and this company isn't satisfactory and doesn't provide value Furthermore, their pricing is predatory I really want nothing to do with them
Final Business Response /* (4000, 9, 2015/08/24) */
Contact Name and Title: *** ***, Atty
Contact Phone: XXXXXXXXXX
Contact Email: ***@garyslaw.com
Are you upset that you were unable to pass *** screening to get funded? No one promises that you will get fundedMany people have been funded and have traded TA's money
We do provide one on one training upon requestTo the best of my knowledge, you never requested one on one trainingMany people do not need it, but if someone does, it is availableIn face, I cant arrange for that if you request itI have already addressed to "standardized pricing" issue
Please contact me and I will arrange for your one on one training