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Greg Barker Irrigation, Inc.

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Reviews Greg Barker Irrigation, Inc.

Greg Barker Irrigation, Inc. Reviews (29)

Unfortunately the facts are not true In reality we could have not delivered mrs*** Items since she was not even in ** when the truck arrived, instead we re-route the truck to wait for her and delivery next dayIn the morning of the delivery she called the driver around 7am and told him
that she would not be home and would leave somebody there to receive her items, when driver arrived, the maintenance guy had the keys, only opened the door and took offThe driver did the best he could to delivery her goods in the correct placeswhile he was there he tried to call her a few time but she was not available to give him instructionsMrs*** claim for money is not valid, and we will not refund her any money since was her choice not to be home to receive her deliveryAny damage related claim, she need to follow the instruction on her contract and contact the claims department.

Mr*** cushions were found and deliveredAny other claims related issues he needs to contact our claims department

Complaint: ***
I am rejecting this response because: Fastway is supposed to be a professional moving company The movers should be able to discard debris from packing materials they provided in the first place Derrick in Secaucus promised numerous services that were not provided Yes he promised to put my mirror back on the wall Yes I was promised whatever was taken apart would be put back togetherThey took the base of my flat screen television off and now I cant find the screws to put the base back on.I have broken dishes I also have a leather chair with a puncture hole in it My table is less sturdy due to it being left on its side as was my leather chaise.I paid $for services that were not provided Again I am going to say the dumpster is diagonal from my apartment complex As a matter of fact their are dumpsters in the same location.I spoke to the mover Saturday, Sunday and Monday At no time did he have any questions or concerns about anything.He mentioned at least times he had to go to *** *** for his next job I believe he rushed my moving job to get to the next moving job in *** *** How would I know that if I wasnt told that?Again phone records don't lie and I can provide them.I am a teacher and Monday was the first day of school I could not take off which I told the mover several times He assured me my absence would not be a problem I spoke to him while he was in the apartment and texted him He had no questions about garbage disposal or replacement of items.I am once again disappointed in the reply but not at all surprised. I have pictures of damages and how closed the dumpster is to my apartment complex Phone records and pictures do not lie
Regards,
*** ***

All services agreed were performedAny misplaced item is due to Mrs*** were not present at delivery and didn't have anyone assigned to guide the moversAny damage related she has to contact our claim department and they will handle it accordingly. Thanks.

Mr***We have received your complaint and is effectively consulting all the responsible parties to give you an accurate and reliable answer.for your record Alessandra B no longer works with Fastway MovingWe're gathering as much information as possible in order to give you theanswer you
requested.Thank you

Any damage claim, has to be done thru the claims departmentAny other demand of money will be rejected

Complaint: ***
I am rejecting this response because I have provided you the Fastway Order# on my previous note; I was also told my HHG booking ID# is ***
Regards,
*** ***

Unfortunately the facts are not true In reality we could have not delivered mrs*** Items since she was not even in ** when the truck arrived, instead we re-route the truck to wait for her and delivery next dayIn the morning of the delivery she called the driver around 7am and told him
that she would not be home and would leave somebody there to receive her items, when driver arrived, the maintenance guy had the keys, only opened the door and took offThe driver did the best he could to delivery her goods in the correct placeswhile he was there he tried to call her a few time but she was not available to give him instructionsMrs*** claim for money is not valid, and we will not refund her any money since was her choice not to be home to receive her deliveryAny damage related claim, she need to follow the instruction on her contract and contact the claims department

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11554563, and find that this resolution is satisfactory to meHowever, we were never advised not to have our items loaded onto the truckMy husband helped the movers and we were all packedStandard padding should have been provided We are filling out the documentation to hopefully reimburse us for the loss and damage

We tried to contact the client a few times to resolve the issues and we are waiting for him to call us back.

Complaint: [redacted]
I am rejecting this response because: ? I have the phone records to prove I spoke to the mover on Sunday and Monday? Again I was not given hours notice of delivery even if I was or was not in [redacted]? hours notice would have been after 2:pm on Sunday not Sunday morning? I am not surprised at all by the companies response? I will send the record of incoming and out going phone calls for Sunday and Monday with the movers phone number at any time to prove that my statements are true? I also have pictures of how my apartment was left which has nothing at all to do with whether I was at home or notTheir also was no excuse for not putting my television back on the base as it was removed by Fastway MovingAlso Fastway promised to put a heavy and expensive mirror back on the wall? I left instructions and it was just placed on the floor? I paid for services that were not rendered? If you are professional movers getting paid, you discard your trash? I also have pictures of the proximity of where the dumpster is in relation to the building I reside inI hope others will read this before deciding on this company to move your precious belongings.?
Regards,
[redacted]

Mr*** cushions were found and deliveredAny other claims related issues he needs to contact our claims department.?

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me

As mentioned by the customer, Fastway Moving was contracted by [redacted]We prioritized the job and picked it up on the date it was requestedWhen we arrived at the customer's house, it was advised to our foreman that everything was ready to goNo packing was neededThe foreman
advised us that they were pressured for time and wanted everything loaded as is.Even though we advised the customer that no move is performed in such way, they proceeded to ask the crew to load it into the truck.The company took note how the items arrived in the storage and became aware the some items got damaged in the process.? Fastway Moving pride itself on the fast turn-around ratingsWe delivered the items well before the agreed 3-business day turn around time.? After the items were delivered, we advised the customer once again that our company does not operate in such fashion and recommended that they would contact our insurance policy toreimburse them for all their damaged goods.This process is currently underway and currently waiting on insurance settlement letter so we can cut the check for the agreed value.As for the missing items, its out for delivery by the end of today's date.?

As per Mrs *** requested first available delivery day, she was available anytime from the 27thWhich is also not true, we got there on 08/and she was not even in **, more than enough reason to put her belongs in storage and charge storage fee and re-deliverybut we worked this out with her and waited till mondayWe NEVER promised to hang any mirror on the wall since this is not our job and we are not liable for thisAll the packing material left behind belongs to Mrs*** and its not our job either to take it back, we as a courtesy dispose to clients when is possible on their on garbage receptacle, which was not available.?

Any damage claim, has to be done thru the claims departmentAny other demand of money will be rejected.?

Complaint: ***
I am rejecting this response because:? If the movers had not been negligent my belongings would not have been damaged in the first place.? If the movers would have disposed of the trash, they would not have had to pile up furniture and boxes.As a result they should be responsible for the loss and damage of my belongings.? The dumpster is visible from the front of the building.? The mover had no excuse for not providing services that was promised to me
Regards,
*** ***

Complaint: [redacted]
I am rejecting this response because:  Fastway is supposed to be a professional moving company.  The movers should be able to discard debris from packing materials they provided in the first place.  Derrick in Secaucus promised numerous services that were not provided.  Yes he promised to put my mirror back on the wall.  Yes I was promised whatever was taken apart would be put back together. They took the base of my flat screen television off and now I cant find the screws to put the base back on.I have broken dishes.  I also have a leather chair with a puncture hole in it.  My table is less sturdy due to it being left on its side as was my leather chaise.I paid $2900.00 for services that were not provided.  Again I am going to say the dumpster is diagonal from my apartment complex.  As a matter of fact their are 3 dumpsters in the same location.I spoke to the mover Saturday, Sunday and Monday.  At no time did he have any questions or concerns about anything.He mentioned at least 4 times he had to go to [redacted] for his next job.  I believe he rushed my moving job to get to the next moving job in [redacted].  How would I know that if I wasnt told that?Again phone records don't lie and I can provide them.I am a teacher and Monday was the first day of school.  I could not take off which I told the mover several times.  He assured me my absence would not be a problem.  I spoke to him while he was in the apartment and texted him.  He had no questions about garbage disposal or replacement of items.I am once again disappointed in the reply but not at all surprised. I have pictures of damages and how closed the dumpster is to my apartment complex.  Phone records and pictures do not lie.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because I have provided you the Fastway Order# on my previous note; I was also told my HHG booking ID# is [redacted].
Regards,
[redacted]

As mentioned by the customer, Fastway Moving was contracted by [redacted]. We prioritized the job and picked it up on the date it was requested. When we arrived at the customer's house, it was advised to our foreman that everything was ready to go. No packing was needed. The foreman...

advised us that they were pressured for time and wanted everything loaded as is.Even though we advised the customer that no move is performed in such way, they proceeded to ask the crew to load it into the truck.The company took note how the items arrived in the storage and became aware the some items got damaged in the process. Fastway Moving pride itself on the fast turn-around ratings. We delivered the items well before the agreed 3-14 business day turn around time. After the items were delivered, we advised the customer once again that our company does not operate in such fashion and recommended that they would contact our insurance policy toreimburse them for all their damaged goods.This process is currently underway and currently waiting on insurance settlement letter so we can cut the check for the agreed value.As for the missing items, its out for delivery by the end of today's date.

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Address: 4744 5th Ave N, Saint Petersburg, Florida, United States, 33713-7216

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