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Gross Motors, Inc.

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Reviews Gross Motors, Inc.

Gross Motors, Inc. Reviews (34)

Our records reveal that you spoke directly to [redacted] on Friday 4/17/2015 2:13:33 PM  (today is Monday) and she explained to your we were waiting for thge appraiser to send us a copy of the estimate of repairs, photographs of your vehicle and a determination as if if your vehicle is a...

total loss. [redacted] explained once we have these supports we can discuss moving forward. [redacted] will call you directly ince the documents arrive.

Hi [redacted], Kindly provide our claim number so we may respond accordingly.

Kindly provide the claim number so we may respond accordingly.

Kindly provide you claim number so we may respond accordingly.

Please be advised Alliance United Insurance Company is currently handling this claim under a full reservation of our rights. This means that there currently exists a question as to whether or not coverage exists for this accident. We will notify you when our investigation is completeYou may reach...

our adjuster Lorna by dialing ###-###-#### X6656

Complaint: 10370189
I am rejecting this response because:STOP the games, your company took my money out from my bank and caused me to go into N S F and additional charges and FEES were charged against my account ! ! !
Regards,
[redacted]
Either way it was NOT a scheduled payment nor was the amount correct!BOTTOM LINE ... Payment was received,  $ 60.62 and additional monies was W I T H D R A W N !

Dear Mr. [redacted],We have asked your adjuster [redacted] to call you asap at the following numbers:Home: ###-###-####Cell: ###-###-#######-###-####

Our records indicate you spoke directly to our adjuster Sylvia Naungayan  on 2/16/2015 11:58:54 AM.  The same day you filed your complaint.

Revdex.com:
My claim number is 2[redacted]28.
I have reviewed the response made by the business in reference to complaint ID 10449319.
Regards,
[redacted]

CLAIM 2[redacted]6The reason for our Reservation of Rights is: Jose Alberto Escobar Hernandez was the driver for the above loss and is listed an excluded driver on your policy.Your policy states on page 33:NAMED DRIVER EXCLUSION ENDORSEMENTIf you have asked us to exclude any person from coverage under...

this Policy,then we will not provide coverage for any claim arising from an accident or lossinvolving a covered vehicle or non-owned vehicle that occurs while it is beingoperated by the excluded person.

G214128Our records show you spoke directly to the adjuster [redacted] on 02/20/2015 whereby she provided the status of our investigation. She called you on your phone number ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10453793, and find that this resolution is satisfactory to me.
Regards,
[redacted]
Yes I did spoke to her 2/20/15 she was suppose to call back and until now I haven't heard anything from her. I try calling her but no pick up.

Claim S1[redacted]6We are in the process of conducting an investigation into the fact surrounding the collision of January 30, 2015. We need to obtain your statement and will need photographs of your vehicle.Please email the photographs to [email protected] adjuster [redacted] can be...

reached at ###-###-#### X6118please provide him with your claim  number S1[redacted]6

Our insured’s automobile insurance policy allows us to make payment to another party when the Company believes our insured was legally liable for those damages. In this case, the Company has not been unable to confirm the facts of the loss with our insured. The Company does not know that our insured...

was liable for your damages.
 
The Company is unable to provide coverage under our insured’s policy unless there has been full compliance with all terms of our insured’s policy, including our insured’s cooperation with our investigation. Because for this loss there was not full compliance (our insured’s cooperation) with all terms of this policy, no coverage can be extended for the above referenced loss, at this time. If the Company is unable to reach our insured we may not be able to extend any coverage for the above referenced loss. The Company will continue its efforts to speak to our insured.

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