Grossinger Autoplex, Inc. Reviews (41)
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Grossinger Autoplex, Inc. Rating
Address: 103-280 Island Hwy E PO Box 634, Lincolnwood, Illinois, United States, 60712-2788
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www.grossinger.com
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Initial Business Response /* (1000, 5, 2015/01/22) */
Dear Mr. [redacted],
Thank you for visiting our dealership in Lincolnwood. We know that you had been working with local dealers in the area. We are sorry to hear we were unable to consummate a lease. Our general manager, [redacted] did...
meet his promise by $500.00 with a sale price of $18468.00. Mr. [redacted] agreed to lease the vehicle at a payment of $286.52 over thirty months allowing twelve thousand miles a year. At the time of signing the lease contract Mr. [redacted] was informed by a person he called on the phone, that the line on the, LAW 100-IL-lease 6/99 under "Gross capitalized cost", should equal the agreed upon price of $18468.00. However, the line is the gross line, not the net capitalized line. Mr. [redacted] wanted the gross line not to reflect the factory rebate which must be taxed in the state of Illinois. Mr. [redacted] did not agree to the Illinois disclosure and decided to decline the lease. We appreciate that you gave us the opportunity to earn your business. However, we decline to compensate you five hundred dollars for the current Internal Revenue Service mileage.
Respectfully,
[redacted]
Operations Manager
XXX-XXX-XXX-XXXX
Initial Consumer Rebuttal /* (3000, 12, 2015/02/17) */
I never received any further response from anyone concerning this complaint after the initial filing. I do not agree with [redacted]'s account of the transaction. The objective was to increase the price of the vehicle with the lease agreement. If this was not the case why didn't they just sell us the car at the agreed upon price. The salesman told me they were going to loose money on the sale of the vehicle. I believe they were exceedingly creative with their lease numbers and got caught. Additionally, I did not request compensation in the amount of $500.00. It seems like business as usual in the crooked city.