Gym Pros

Complaint: 11189082
I am rejecting this response because:
I have an e-mail stating that they would get the bike to by the 24th of Feb., M[redacted] told me he spoke to Mr. C[redacted] and he and said he would make an acception and get the bike to me by the 24th of Feb. and now he's playing his 14 to 28 day shipping rule on me so he doesn't have to pay.  I called tech support and wrote e-mails that I have copies of, I also left Mr. C[redacted] 2 or 3 voice messages that he never responded to. I called and spoke to Brie in support on the 23nd of feb. and she told it would not be here by the 24th of Feb. because they had to order a part and that it would ship on Friday the 27th. and she would send me an e-mail or call with the shipping information, I called her again on the 1st of march and Brie told me it hadn't shipped yet I told her I wanted to cancel my order because they were not answering me-mails and or phone calls she said to me what if I give 50.00 dollars and I said no just cancel my order then she said what if I give you more money will you keep the order, again I said no I just want my money back because I will be out of the country and not their to receive it that's why I asked to have by the 24th of Feb.  and M[redacted] the salesman sent me an e-mail that if I bought the bike on the 3rd of Feb. as I did then they would ship it so that I would received it by the 24th. after Brie offered me more money and I refused she then said to wel it has already ben sent to the shipper and you will have to pay the shipping cost. If in fact they did ship it i'm going to be out of the country when it arrives and not able to accept it and if they did that knowing I wasn't going to be here per my first conversation with M[redacted] that's really rude of them to do so just to make me pay. so I guess my next step will have to be to talk to my attorney.
Regards,
[redacted]

Hello The best way we are going to have to do this in which I mentioned to the customer was to send the motor in for repair. The cutomer did not want to do that and wanted to wait unitl we have a motor in. However we are going to have to send this in for repair. GYMPROS