I spoke to [redacted] and he was helpful supplying pictures of the mailer for us to track the source. It appears to be generated from [redacted] corporate and we are attempting ensure he no longer receives any further mail. Kevin S[redacted]
The Service Manager has attemped to reach out to the client. We are expecting a District Manager from [redacted] to visit the store on 6.26.15. The client will need to leave the vehicle for the day and we will have [redacted] look at the clients concern to see what action, if any, will be taken. As...
of this moment the client has not returned the service managers phone call.
To Whom it May Concern,[redacted]'s vehicle that he purchased from us never had a cargo cover when it was delivered to him. We showed [redacted] documentation from the auction that the vehicle was purchased without a cargo cover. We would be happy to provide a cargo cover to [redacted]...
[redacted] at dealer cost.Kevin S[redacted]Gm Criswell Automotive
I spoke to [redacted] and he was helpful supplying pictures of the mailer for us to track the source. It appears to be generated from [redacted] corporate and we are attempting ensure he no longer receives any further mail. Kevin S[redacted]
I am willing to provide him with a service credit of $135.00 to be used for parts or service at our dealership.
The Service Manager has attemped to reach out to the client. We are expecting a District Manager from [redacted] to visit the store on 6.26.15. The client will need to leave the vehicle for the day and we will have [redacted] look at the clients concern to see what action, if any, will be taken. As...
of this moment the client has not returned the service managers phone call.
To Whom it May Concern,[redacted]'s vehicle that he purchased from us never had a cargo cover when it was delivered to him. We showed [redacted] documentation from the auction that the vehicle was purchased without a cargo cover. We would be happy to provide a cargo cover to [redacted]...
[redacted] at dealer cost.Kevin S[redacted]Gm Criswell Automotive