Hair Eternity

Poor information about price, conditions, communication with seller Web site- not enough information about the "free sample" which is NOT a free sample but a trap of pills pre-boughtThe $shipping fee is listed but not explained that if one does not cancel in a time period the customer is then billed for the full price of a month's worth AND new shipments keep coming I tried to email after receiving confirmation and the email was undeliverableI then called the number on the website and asked to cancel the trialVery pleasant person, said they did, got a confirmation emaildays later I got a shipping confirmation...tried to email..non deliverable...calledAgain a pleasant person explained I would still get the "free" sample as it could not be cancelledI then asked about the email and was given an email to tryIt appears to have gone throughI have emailed them with this complaint about advertising or inadequate advertising

Advertisement for day trial before billing not grantedCharged $for product after days Complaint is two-fold: (1) I responded to an ad online for a hair product (Hair Eternity) During the check-out process, an up-sale ad for Argan Oil popped up "asking" if I wanted to add it There was no option to say "no" so I avoided clicking on the ad, and simply clicked on "continue" to process my order for Hair Eternity However, when I got to the "cart", the Argan Oil was arbitrarily added to the order, increasing my "shipping & handling only fee" from $to $There was no option to go back, so accepted the argan oil ato move forward with the hair product (2) The ad offered a 30-day trial period, of which you only paid shipping and handling Then, after days you could request to cancel or begin being charged the full amount of the product On Day I called the company to cancel the product, only to learn that my bank account was already charged $When

ads They are advertising a trial sample of Hair Etetnity for $Well I got my credit card bill and had additional charges of over $This is a scamWhen I finally got through to them they told me that the $was for shippingMy credit card company is closing the card and crediting me the chargesThey should be stoppedThis is advertising and a sham

Doesn't provide information that it's reoccurring refused to refund charges stating that it was past the trial period didn't receive a second shipment Purchased May 8th for $for each itemThen on May 23rd I was charged $and the on May 26th I was charged $when I called to ask why I was being charged those amounts they stated it was for reoccurring shipmentsI explained to them I didn't receive any other shipments and that I wanted my money backI asked for a supervisor and she stated it was past the trial period of daysI took screen shots of making an order and no where on it did it provide that informationThe lady refused to give me a refund

I ordered this product on June on July 4th I was charged When I called the company to find out why I was charged I was told that it was for the product I had received on June When you order the product it states you are paying for a months free trial you pay for shipping and handlingWhen I called and told the customer service representative I wanted the charge reversed and that I didn39t order any further products she said it was in their terms and conditionsApparently you really only have days to try the product if it is not returned during those days you are charged full price for itThere were no terms and conditions that stated this when I ordered this product She even told me the product hadn39t been shipped yet as it was the 4th of July and it39s a holiday but she would not reverse the charge Product_Or_Service: Hair Eternity/ hair growth and nourishment

year old enrolled in "risk free" trialWas asked to pay only for shippingweeks later, billed for $ My daughter clicked on a link for a free trial for a hair vitamin The site specifically says "Risk Free Trial" All you have to do is enter your address After filling out the contact form, she was told she needed to pay $shipping for the vitamins She was also told she'd get a bonus bottle free She gave her debit card number, agreeing to pay $for delivery of the vitaminsShe received two separate shipments, each charging her $ She didn't even complain about that Then, 2-weeks later, her debit card didn't work when she went to buy some food She is a high school student who works part-time She discovered an unknown charge for $ After calling the bank, suspecting fraud, we learned that Hair Eternity is responsible for the charge I called the number provided by the bank The customer service told me that she could cancel the order but

I ordered A bottle of vitamins days later they took unauthorized out of my account and refused refund I paid for a trial of vitamins weeks later I had an unauthorized charge of to my account they refused a refund there is no where on the web site that states that they will rip you off later

Deceitful business practicesWill enroll you in autoshipment without consentWill charge your account $without consent I ordered the $bottle of Hair Eternity vitaminsI was tricked into ordering the Argan oil as well but whatever I let that slideThere was NOWHERE on the order form, on the invoice, on the email that said I would be enrolled in an autoshipment days after my purchase for $79.95! Nowhere! I just noticed the charge on my account and had to call the bank to even get a contact numberHair eternity tried to only refund me half my money but I demanded a full refundThey say it may take up to days to see my refundI will be disputing the charge with my bank and filing the necessary criminal forms as wellI'm guessing this product is garbage now because of their shady business practice

Fraudulent charges on my credit card Charged for items I didn't order Hello- I attempted to order a product on 8/and ended up paying for items I did not order The receipt didn't reflect my order and I was charged fraudulently I did not authorize these purchases on my card I want the chargers cancelled and reversed and do not send anything to my house This is fraud and I will report to my bank Charges have been disputed with my bank Any further charges will be fraudulent There is no contact information for this company and it is purely fraud [redacted] Order number [redacted] Direct: (XXX)XXX-XXXX

This company employs deceptive marketing and sales strategies and does not own up to its deceptive practices I ordered a "free" day trial from this company,paying about $for S/H based on online advertising that it was on shark tank and had the most successful deal from the showI figured I would be able to judge the product within that day period and decide if I wanted to continue useI was then charged $about two weeks later with no communication or explanationI reached out via email several times once I noticed the charge to understand what it was for, but I received no responseI finally called and was pushed around and received strange explanations that the day money back gaurentee they advertise on their website would require me to send back the unopened bottle, that it was an auto renew program (yet they hadn't attempted to send another bottle within my day trial), that I would have had to call within days of placing the order (though I didn't receiv

To be able to return the two unopened boxes, to not be billed for products that I didn't agree nor was it offered on the trial demo , and to be removed from their site You have no way to contact themNo customer service, no phone number listed, no Email, and no billing site to click on
Product_Or_Service: Hair Eternity ordered online
Order_Number: Unknown
Account_Number: None

Deceitful business practicesWill enroll you in autoshipment without consentWill charge your account $without consent
I ordered the $bottle of Hair Eternity vitaminsI was tricked into ordering the Argan oil as well but whatever I let that slideThere was NOWHERE on the order form, on the invoice, on the email that said I would be enrolled in an autoshipment days after my purchase for $79.95! Nowhere! I just noticed the charge on my account and had to call the bank to even get a contact numberHair eternity tried to only refund me half my money but I demanded a full refundThey say it may take up to days to see my refundI will be disputing the charge with my bank and filing the necessary criminal forms as wellI'm guessing this product is garbage now because of their shady business practice

I was immediately suspicious when I received the product and was charged by different companies of $Lean Health was.one of the companiesA little over weeks I was.charged $by HairEternity this.timeI immediately.cancelled & had Capital.One cancel the chargeI received emails.from HairEternity, cancelling my order of vitamins & Argan OilI never ordered Argan Oil !!

I was on my phone and saw Hair Eternity was offering a day risk-free trial bottle for freeIt says the subtotal is $but shipping/ handling is $ Before I get to the 3rd step which is summary it shows up a free bottle of argon oilI decided if they offer argon oil that will be very useful for me and I want itI left the page for a minute and when I came back on the argon oil was missing so I hit the back arrow to try to go back to my previous pageI didn't buy it yet and then I got an email notification from [email protected] with an order confirmationBeing as I did not want to go through with the order I replied to them with the only email address they offered that the order was a mistake and not meant to go through-please cancel itI was out of the country and when I came home I saw that they still sent itI also found out they charged my account without informing me 79.95! I would never have bought any product for that amount of moneyEven $I was he

Doesn't provide information that it's reoccurring refused to refund charges stating that it was past the trial period didn't receive a second shipment
Purchased May 8th for $for each itemThen on May 23rd I was charged $and the on May 26th I was charged $when I called to ask why I was being charged those amounts they stated it was for reoccurring shipmentsI explained to them I didn't receive any other shipments and that I wanted my money backI asked for a supervisor and she stated it was past the trial period of daysI took screen shots of making an order and no where on it did it provide that informationThe lady refused to give me a refund

Yes I decided to try this product for the cost of shipping and handlingThen I was charged days later I called the number on my card account and was told they have something on the form I filled out about this chargeWhich I did not see if it was thereThey offer it as a free trialThe man I spoke with also claimed to be the supervisorI asked for the address for the company to send it back cause I have not opened it and did not want itHe refused to give me the adress and said if I agreed to accept half back then he would give it to meI told him I was contacting my bank and refuse the charge and going to send it back to the address I haveHe said that was not there address and it would not get to themWell my bank reversed the charge and now have recharged me billed by ANew This is not right at all

Ordered Hair Eternity for $4.95, they added on Pure Argan Oil fro another $even though I clicked no, I didn't want to add that The add said nothing about later charges or having to cancel anything weeks later I have a charge for $on my bank account that doesn't even say what it is for I had to call to find out They say they have cancelled it, better give me back my $

Horrible customer service and denied full refund even though I showed and read them their b tends and conditions
I saw the advertisement and thought it would be nice to tryGiven it clearly stated in beta stages and $to try
So I get it in the mail and a few weeks later see two charges for $on my account
So I called my bank alarmedThen they suggested I also contact the number on the statement
The first lady kept saying there is a trial periodThat I placed two ordersI couldn't understand why I got two bottlesI told her to close my account do not send anythingI wanted a refund she refused5/23/
So I called again the next day, the girl who answered was rude and kept telling me she wasn't going to transfer s me to he manager she could handle it
She claimed she didn't see the charges and refused to let me give her the numbers to link it all togetherShe finally transferred me to her mana get, I explained to him what happened and he saw the char

When I ordered the vitamins - they were advertised as FREE - to pay a shipping charge of $ I have a photo of the advertisement on the internet I have been charged $for the vitamins on my credit card
If an advertisement says "Claim your FREE vitamins" that means free I have no problem paying the $ The $charge is false
Product_Or_Service: Hair Growth & Nourishment Supplement

Their advertisement made no mention of a reoccurring prescription renewal charge nor an $charge for the bottle I was told I paid $for
I carefully read the advertisement for this product and all fine printThere was no mention of a reoccurring prescription renewalI was also told the price of the bottle of vitamins would be free with a $shipping and handling chargeMy credit card was charged $80, not stated on their advertisementWhen I later saw this charge and contacted the company, they stated it was in their terms and conditionsI went to their website and tried to click on their terms and conditions, and conveniently nothing happenedI then had to look up their terms and conditions on the internetAlso, their website advertises the bottle at $30, not $
I asked the company about returning my unopened bottle, since it was within days of my credit card charge on June 23, but they said I ordered the product on May When I asked about the reason for the conveni