Halverson's Meats

Yes the problem with the billing was on our endWe resolved the issue and gave the customer a resolution that they themselves deemed satisfactoryThank you

Jon *** spoke with the customer today (01/24/17) and will deliver remaining meat packages on (01/26/17)

Complaint: ***
I am rejecting this response because: I have not had any response to this complaint. Has this company responded to the Revdex.com?
Sincerely,
*** ***

This guy is looney tunesHe wants a full cash refund on food after months and he says he told him we would do thatHe talked to me on the phone(So Rude!!!!!!!!) I made a point to ask him if he was sold the same box of steaks that we showed him and he said yesThat's is why he decided to lie
on this complaint and say we showed him picturesWe always show all of the customers the same box of steaks that they buyAnyway, per state law, we will exchange any steaks that he as left that he deems unsatisfactoryWe will not be giving bugs bunny any charity in the form of cashWe, as well as no food distributed could or wouldSomething is seriously wrong with this guy

***,I apologize for the experience with our beef packI will call you later today and work something out with you as far as getting some quality food for youWe won't be using any gift cards to Super One but we will make it right with youThank you John ***

Our response for this type of complaint is consider all the same, we cannot offer a cash refund after more than hrs from time of purchaseThis is written on all of our sales receiptsWe carry products that are inspected and graded by the USDAWe are licensed by the state and have never had any
red flags with themWe have offered the customer a full replacement for everything in her freezerThe customer declined that offerThe customer became very unruly after she was told she could not have her wayI will post a couple of screen shots from her child and what looks like her daughters boyfriend after she her demands were not met from her phone tantrumWe will still offer a full replacement, not a refund