Handyman Reality

Yes we agreed to do the job but our price was no$12,the original price was $22,We did receive $7,from the owner, here is a list of work our company at the jobsiteDemo walls on 1st floor Skin-coat all existing walls on 1st floorInsulate and sheetrock living room ceiling, walls and plaster Frame-out all duck work and sheetrockSheetrock 1st floor hallwayInstall window frames and sheetrock laundry roomSheetrock bathroom and tile walls and floorsOur company has done roughly $14,in work and only received $7,This customer wants more work and doesn't want to make anymore payments so we can finish the job until the customer give us another payment

On June *** 2016, Elite Innovative & Design LLC entered into contract with [redacted] ***We sent the workers the following day which was June [redacted] to start the jobWe dug out the dirt so the company which [redacted] hired can install the pool,it took us about four (4) days on the jobThe company that was hired by [redacted] took approximately one (1) week to come out for the pool installation, we waited appxseven days before we returned to continue the jobThe delay of the job was not our fault upon him getting his pool install for the July [redacted] holidayI informed [redacted] he needs a container to remove the dirt in order for me to install the pavers and he refuses to pay for it and indicated that our company should payOur contract has no way stated that we will pay for any containerOnce the container is paid for we will resume work

Spoke with owner [redacted] and will issue a refundTime sensibility based on the customer behalf

To Whom It May Concern, We're aware that a recent complain was filed against us by [redacted] We at Elite Innovative & Design was not the main party to get the job done [redacted] and [redacted] has been friends for years, which both [redacted] *and [redacted] Aasked us if we can cover the job with our insurance and worker's compensationBoth parties [redacted] *and [redacted] Aagreed to pay Elite Innovative & Design to cover the job with our insurance which was in August [redacted] has never been been to the office, we only communicated by phone conversations which she asked us to cover the job for [redacted] We never visited the job site because Elite Innovative & Design was not doing the job, [redacted] *gave the job to [redacted] Asince [redacted] Adid not have any insurance and worker's compensation coverage [redacted] agreed to pay a fee to Elite Innovative & Design to provide our insurance and worker's compensation so [redacted] Acan do the jobWhen [redacted] *received the check from her insurance company she never mailed it to our office she mailed it to [redacted] Asince he was the one doing the job, which he then bought it to our officeWe deposited the check which was agreed by both partiesWhen the check was cleared we issued a bank check for nine thousand, eight hundred dollars ($9,800.00) to [redacted] A(attach will be a copy of the check)We alsio gave [redacted] Athree thousand dollars($3,000.00) in cash which make a total of twelve thousand eight hundred dollars ($12,800.00) as agreed upon both parties(attach will be a copy of the receipt given to [redacted] for $3,000.00) [redacted] *and [redacted] Aagreed that the balance fee was for Elite Innovative & Design for providing worker's compensation, disability and liability insurances in order for [redacted] Ato do the jobOn November [redacted] after we issued the payment to [redacted] Awhich both parties agreed upon , [redacted] *and Elite Innovative & DesignOn November [redacted] [redacted] called the office and said she wants her money returned back to her mortgage company because [redacted] Adid not kept his word on giving her five thousand dollars ($5,000.00) and we told her that the check was issued to [redacted] Aas agreed upon, she was highly upsetI contacted [redacted] Ato inform him that any contractor give money back to the home owner for insurance for a job becomes insurance fraudElite Innovative & Design do not condole any fraudulent activitiesAll agreements was made between [redacted] and [redacted] We Elite Innovative & Design did our part the owner requested for us to do for her and [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This business is run by a father and son The son, Karim, bid the job at 13,000, and that is what we agreed to He then proceeded to staff the job with poorly qualified workers and refused to provide any oversight in order to make the job work within the context of that budget Work was done in a shody manner as outlined in the prior complaint After repeated attempts to resolve work done incorrectly through Karim, we called the office and were able to speak with his father, Jerome.Jerome said that he had recently invited Karim to be a partner in the buisness, but that Karim did not know how to price work Apparently Karim underpriced a number of jobs, including another job that led to a consumer complaint Jerome maintained that the fair price for our job was $22kPlease note that Jerome mentioned this number AFTER we had agreed upon a much lower price with Karim, and provided a deposit We NEVER would have agreed to a $22k price as we had quotes from more qualified contractors for less than that.When Innovative refused to come back and complete the work, we hired a new contractor This contractor had to take apart and redo much of the work that innovative did They also had to make a major repair to the exterior brick wall of the building, because innovative destroyed part of it while installing a window.As resolution, we would like innovative to return the $7k deposit and to pay for repairs to the exterior brick they damaged.We can send pictures of all of the defective work In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Except for the allegation that I am in fact an attorney, Elite’s response is rejected in its entiretyThe house has a mortgage and therefore has always been insured; the roof has yet to be inspected by our insurance company; no evidence exists that any representative of Elite has tried to reach me by telephone or in writing as of August *, 2016; the claim that an amount of $3,is owed on the apartment is recently created and unsubstantiated; and the claim that any amount is owed to anyone for work done on the 1st floor is falseAll other allegations concerning my profession are dismissed as meritlessThe fact remains that Elite was paid a total of $28,for renovations to the 2nd floor apartment, a new roof and new windows, and it failed to perform under the contractsWorse, the work that it did perform was done in an unskilled and unworkmanlike manner resulting in damage to the 2nd floor, the house and the roof.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Still lies It amazes me how many different versions of your lie you come up with
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Elite did do ** ***'s roof, she had no insurance on her house because of her roof Elite did the roof and and it was inspected by her insurance company and was approve so they reinstate her insurance and we was paid in fullI reached out several times via phone and left her several messages, she
did not return any of my calls to resolve this matter** *** owe $balance on her apartment we did and will not return my calls so we can be paid also** *** thinks being a lawyer she can intimidate everyone who works for her The guy who did her apartment on the 1st floor is also owed by ** ***Elite would not be intimidated by ** *** because her position as being a lawyer

The owner (*** ***) fail to provide payment for the containerIn order to finish the digging out for the pool, the container needs to be there so the job can be completed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[I contacted the company and I was supposed to be given my
refund on July **, I am still getting the run around from them After that date, I was supposed to pick it up on July **, then it was today, July ** I still have not received it and when I call, the person is either hanging up the phone or not answering This was as of after p.mon July **, 2016]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Full refund is being issued to homeowner

My response is one of amazementI am not certain why Jerome R***, registered VP of Elite Innovative & Design LLC, is now claiming we never had a contract Because of the personal information on the contract papers I will not post them here but will make available to Revdex.com and any other legal entity upon requestMost of his statement is untrue Dates and everything incorrectContact was initiated by G*** is trueContract, all paper work and check, signed by Jerome R***The law allows for termination of contracts without possibility of reproach within days Contracts can, and this one, has been terminatedMy primary desire is to repair my home for my family’s sake as I believed was your company’s and your sub contractor’s professional objective Again, my dispute is with Jerome R*** and Elite Innovative & Design LLC, the recipients of the moniesFirst I was told nothing could be done they were awaiting funds clearing I was told, since November *, 2015, in several emails, text and telephone messages that the monies had been sent to an architect and that my plans and approval were forth coming, although I terminated the contractI have not received any plans nor any approval to move forward with the repairs to dateI still have not received valid documentation regarding the funds. This is a new year, I implore you again, Jerome R*** of Elite Innovative & Design LLC, to return the monies and remain a business in good standing and move on in a positive lightDo what is right and ethicalThis contact was not goodProfessionally I have dissolved the contract and am asking, again, for the return of or for professional and legal documentation of the $15,that was endorsed by you and your company

On September ***, *** *** came to our office and ask for us to prepare an estimate for *** ***We issued an estimate to his email address for work requested at *** *** ** ***We did not prepare a contract for the work requested nor does our office have any contract on
fileOn the *** of October , *** *** came into our office with a check for 15,made out to Elite from *** ***We deposited the check and took out taxes plus our preparation and office fees for the estimate in the amount of $4,924.25 and gave *** *** a check for $9,plus $1,cashOur office doesn't have an signed contract with *** ***The agreement was made thru *** *** and *** ***She has know him for years and gave him the job to completeWe trusted *** *** and his wordTo my knowledge *** *** and *** had a dispute over money she wanted back from the checkI advised *** *** that it was illegal to refund her any monies from the check for any clientAccording to NYC law a client has business days to cancel any which *** *** did notIt took her 2months after learning that she would not receive any money from the check to cancel the contract with *** ***The check was mailed directly to her and given to *** ***She had more than enough time to cancel and did not

Revdex.com:At this time, I have not been contacted by Elite Innovative and Design LLC regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

This business is run by a father and son.  The son, Karim, bid the job at 13,000, and that is what we agreed to.  He then proceeded to staff the job with poorly qualified workers and refused to provide any oversight in order to make the job work within the context of that budget.  Work was done in a shody manner as outlined in the prior complaint.  After repeated attempts to resolve work done incorrectly through Karim, we called the office and were able to speak with his father, Jerome.Jerome said that he had recently invited Karim to be a partner in the buisness, but that Karim did not know how to price work.  Apparently Karim underpriced a number of jobs, including another job that led to a consumer complaint.  Jerome maintained that the fair price for our job was $22k. Please note that Jerome mentioned this number AFTER we had agreed upon a much lower price with Karim, and provided a deposit.  We NEVER would have agreed to a $22k price as we had quotes from more qualified contractors for less than that.When Innovative refused to come back and complete the work, we hired a new contractor.  This contractor had to take apart and redo much of the work that innovative did.  They also had to make a major repair to the exterior brick wall of the building, because innovative destroyed part of it while installing a window.As resolution, we would like innovative to return the $7k deposit and to pay for repairs to the exterior brick they damaged.We can send pictures of all of the defective work.   
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Yes we agreed to do the job but our price was no$12,000.00 the original price was $22,000.00 We did receive $7,000.00 from the owner, here is a list of work our company at the jobsite1. Demo walls on 1st floor 2. Skin-coat all existing walls on 1st floor3. Insulate and sheetrock living room...

ceiling, walls and plaster 4. Frame-out all duck work and sheetrock.5. Sheetrock 1st floor hallway.6. Install window frames and sheetrock laundry room6. Sheetrock bathroom and tile walls and floors. Our company has done roughly $14,000.00 in work and only received $7,000.00. This customer wants more work and doesn't want to make anymore payments so we can finish the job until the customer give us another payment.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

  The statements provided by Elite Innovative & Design are entirely false. I ask that Elite Innovative & Design provide evidence concerning this agreement about a container. It is now July ** 2016 and their men have not arrived to continue work as of the filing of this complaint. Elite Innovative did not complete the excavation of the pool, their men showed a total of two days to work on excavation and it was left incomplete. The completion of the excavation was done by myself and I have media evidence of this. On July 8th I was contacted by Kareem and advised that he would not continue work unless he received another payment of $1200 contrary to our contract. The issue of the excavated dirt does not impede their ability to resume work such as electrical and pool grounding as written in our contract.
 
 In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

To Whom It May Concern, We're aware that a recent complain was filed against us by [redacted]. We at Elite Innovative & Design was not the main party to get the job done. [redacted] and [redacted] has been friends for years, which both [redacted]. and [redacted] A. asked us if we can cover the job with our insurance and worker's compensation. Both parties [redacted]. and [redacted] A. agreed to pay Elite Innovative & Design to cover the job with our insurance which was in August 2015. [redacted] has never been been to the office, we only communicated by phone conversations which she asked us to cover the job for [redacted]. We never visited the job site because Elite Innovative & Design was not doing the job, [redacted]. gave the job to [redacted] A. since [redacted] A. did not have any insurance and worker's compensation coverage. [redacted] agreed to pay a fee to Elite Innovative & Design to provide our insurance and worker's compensation so [redacted] A. can do the job. When [redacted]. received the check from her insurance company she never mailed it to our office she mailed it to [redacted] A. since he was the one doing the job, which he then bought it to our office. We deposited the check which was agreed by both parties. When the check was cleared we issued a bank check for nine thousand, eight hundred dollars ($9,800.00)  to [redacted] A. (attach will be a copy of the check). We alsio  gave [redacted] A. three thousand dollars($3,000.00) in cash which make a total of twelve thousand eight hundred dollars ($12,800.00) as agreed upon both parties. (attach will be a copy of the receipt given to [redacted] for $3,000.00)  [redacted]. and [redacted] A. agreed that the balance fee was for Elite Innovative & Design for providing worker's compensation, disability and liability insurances in order for [redacted] A. to do the job. On November [redacted] 2015 after we issued the payment to [redacted] A. which both parties agreed upon , [redacted]. and Elite Innovative & Design. On November [redacted] 2015 [redacted] called the office and said she wants her money returned back to her mortgage company because [redacted] A. did not kept his word on giving her five thousand dollars ($5,000.00) and we told her that the check was issued to [redacted] A. as agreed upon, she was highly upset. I contacted [redacted] A. to inform him that any contractor give money back to the home owner for insurance for a job becomes insurance fraud. Elite Innovative & Design do not condole any fraudulent activities. All agreements was made between [redacted] and [redacted]. We Elite Innovative & Design did our part the owner requested for us to do for her and [redacted].

On June [redacted] 2016, Elite Innovative & Design LLC entered into contract with [redacted]. We sent the workers the following day which was June [redacted] 2016 to start the job. We dug out the dirt so the company which [redacted] hired can install the pool,it took us about four (4) days on the job. The...

company that was hired  by [redacted] took approximately one (1) week to come out for the pool installation, we waited appx. seven days before we returned to continue the job. The delay of the job was not our fault upon him getting his pool install for the July [redacted] holiday. I informed [redacted] he needs a container to remove the dirt in order for me to install the pavers and he refuses to pay for it and indicated that our company should pay. Our contract has no way stated that we will pay for any container. Once the container is paid for we will resume work.

Spoke with owner [redacted] and will issue a refund. Time sensibility based on the customer behalf.