Happy Walls Paperhanging

We have no further commentary.? We are fully compliant from a legal aspect and are closing the case on our end

*** of Bedford apologized for the confusion in getting a second key cut for customerThe vendor went to the customer's house and made the key.? The title issue was partly due to an error on the Title Bureau when they put the wrong address on the new titleThe title was therefore
sent? to the wrong address and a new title had to be issued with the correct address.? *** of Beford has resolved all the issues to the customer's satisfaction

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below.? The signed application was for the day of onlyI did not give consent for you to run my credit anytime afterYou even admitted your staff made a mistakeWhen I signed the application I verbally advised the finance manager I did not want my credit ran more than a total of timesHe agreed to honor my requestThose transactions were completed that same dayYou and your staff were very irresponsible with information that was entrusted to you by a customer.? Just because you have a signed application this means you take advantage of your customers when they trust you with their information? Well...lesson learned I will never trust your company with my information ever again and others customers should know to beware as well.Regards,
*** ***
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The complaint issued against Toyota of Bedford is pertaining to a Saturn SLwhich was sold at a discounted price and "As Is"Customer brought vehicle in to the dealership after the check engine light came on.? Toyota of Bedford understood the customer's frustration and offered to provide
gas cap and air pumpThe customer agreed to accept replacement parts and to repair the vehicle on his own.? Toyota of Bedford does not assume any further cost in the repair of this vehicle.? See attached Goodwill Consent Form signed by customer

Unfortunately, per Toyota Corporate, recalls are replaced once under warrantyThe service director spoke directly with Ms*** previously about this issueThe ECU was replaced five years ago and Toyota will not cover it again at this time

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID ***, and find that this resolution is satisfactory to me.?
Regards,
*** ***

Please see attached documentation with regard to *** ***All documentation for purchase of vehicle was signedAdditionally, I added the acknowledgement of re-written contractAt the time she was told about the $deductible we had also offered to pay this for her, customer declined
Toyota of Bedford will not pay for the door to be repaired or refund/void contract.? Thank you,? *** ** ***

We have a signed credit application from the client authorizing us to pull her credit.? I showed this to the client in the showroom as well.? I would provide this doc but I cannot legally provide it because of the nature of the personal information and sensitivity of this case in
particular

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below
Regards,
*** ***
I don't accept their explanationthe truck was taken off of the websites after I filed a complaint with the Revdex.comit was still being listed about two weeks after they told me it was soldthere is no offer to accept because I never bought or even went to their dealership and attempted to buy any vehiclethe one they advertised was sold and that was the only truck I was interested in, NOT a "similar vehicle" !!!!! in my opinion they simply were doing a bait and switch sales attempti am finished with them !!!!!!
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