Harbor Homes Building & Remodeling, Inc.

*** is the tracking number for the return of this item

HI this item was ordered more than month ago.We only offer return up to days please understand its our story policyYou purchase the item on 12/**/

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedHowever you should stop selling fraudulent items immediately
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined
that my complaint has NOT been resolved because:
The beginning of the poor customer service, wrong and defective items began in 2014, trueI've returned all but the most recent item, at my expense.As is the custom for this business they read the first line/invoice numberIf they had researched all the order numbers they/you would see they have a quality issue.order#s *** 3times, ***, and ***.I just want to get my out of pocket postage, I shouldn't have to pay return postage on incorrectly shipped and defected items, and credit for my most recent wrong item. Refunded to my original payment method, I'm not interested in store credits
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]I will not return to you at my expense, and wait for a refundYou keep ignoring the fact that it doesn't state that the item is refurbishedIF it was stated, I never would have purchased from your websiteIf items are refurbished, it should be stated on the websiteYou are misleading your customers.! ! I want a prepaid sticker (***) to return the item,a full refund, plus my shipping, ( because the website is very misleadingI will settle for nothing less! Have a good day!!!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Tracking Number:*** delivered Product & Tracking Information Postal Product: First-Class Package Service Features: ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
My dispute with the merchant has not been resolved as of June *** TuesdayI just got off the phone with my *** *** agent, no Refund is in process or chargeback has been submitted by merchantHe is a flagrant, dishonest merchantHe is full of Deciept and a LiarTruth will set you freeI can't believe he is saying that he refunded my credit cardI have spent the last hour and half trying to upload my emails so I can send them to youI am so ever ever grateful for your cooperationThank you very much, *** * ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hi the order was made last year *** Nov

Hellowe offer only days return policy customer purchase item more than month ago Sorry our policy is that we offer day return policy only not more thank you

Please send the item back to: ***
*** *** **
*** ** *** Please leave a note in the package saying Defective if item does not work or If item is working just mention that you just dont want it so we can manage our inventory and we will refund you backThank you
Please email me the tracking number or the delivery conformation, showing that the item was delivered back to usWe will refund you backThank you!

What is your shipping address? We will send you another oneThank you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
This business proprietor is clearly not interested in honoring the guarantee provided at the time of my initial purchaseI received a notification from the Revdex.com indicating the complaint had been closed, given the lack of appropriate response from the businessSupposedly, the infraction will be noted & will affect their rating
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Please send the item back with the *** first class mailThis will cost you $3, which we will refund you back $Thank you!

Hi I sent customer refund already please check receipt below thanks*** Jun 2015*** *** (Guest) Order Status Status: Pending Awaiting Payment Awaiting Fulfillment Awaiting Shipment Awaiting Pickup Partially
Shipped Completed Shipped Cancelled Declined Refunded Disputed Verification Required $12.98OptionsOrder #***BillingCopyCustomer Details*** *** ** *** ***
*** *** ***CountryUnited StatesPhone number***Email***Date Ordered** Jun 13:32:39IP Address***Order Source***Payment MethodPay with a Credit/Debit cardPayment StatusPartially refundedTransaction ID***ShippingCopyCustomer Details*** *** *** *** *** *** ***CountryUnited StatesPhone number***EmailN/AShipping ZoneUnited StatesShipping methodFirst Class Postal ServiceShipping Cost$5.99Shipping Date*** Jun 2015OrderitemShipment #*** items @ *** Jun 2015Tracking #: ***Product Quantity x Product Namex Forearm Forklift & Lifting Straps Lift Up to 700lbs With EaseProduct Total$6.99Product SkuMovingliftShipped Quantity(Shipped)Order SummarySubtotal$6.99Shipping$5.99GRAND TOTAL$12.98Refunded-$

Hi we need item back in order to refund you back backThat is our story policy Please ship item back Thank you

HI refund was sent*** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** * *** ** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Item was delivered already 
[redacted]
[redacted]