Harris & Harris, LTD

Initial Business Response / [redacted] (1000, 5, 2014/04/22) */ April 22, Revdex.com Chicago NWabash Ave # Chicago, IL Re: [redacted] File No: Case # XXXXXXXX To Whom It May Concern: Thank you for communicating with Harris & Harris, Ltdan A+ rated company by the Revdex.comWe are in receipt of your correspondence dated April pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution On April 18, our office sent Ms [redacted] the letter she requested in her complaintIf Ms [redacted] has any additional questions, she may contact us at XXX-XXX-XXXX, otherwise, we will consider this matter resolved Sincerely, [redacted] & [redacted] , Ltd Initial Consumer Rebuttal / [redacted] (3001, 12, 2014/05/13) */ I didn't see the email regarding this complaint until today, the email went to my junk mailThis complaint hasn't been resolved yetI was informed a supervisor would call me and have not heard from the collection agencyI checked my credit report again and the case is still showing "open" on my credit report Final Business Response / [redacted] (1000, 15, 2014/05/15) */ May 15, Revdex.com Chicago NWabash Ave # Chicago, IL Re: [redacted] File No: Case # XXXXXXXX To Whom It May Concern: Thank you for communicating with Harris & Harris, Ltdan A+ rated company by the Revdex.comWe are in receipt of your further correspondence dated May containing a delayed response by Ms [redacted] In Ms [redacted] 's initial complaint her desired resolution stated, "All I want is a letter from Harris & Harris stating that I no longer have an account with them..." As we indicated in our initial response dated April 22, this letter was emailed to Ms [redacted] at the address provided in her complaint on April As proof, we have attached a record of this email to this response to ensure that Ms [redacted] receives itIt appears that Ms [redacted] would be best served by reviewing her email filters or discarded messages, as she appears to have failed to receive emails from both the Revdex.com and our office within a matter of days This matter is closed Sincerely, Harris & Harris, Ltd

December 22, 2015Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: Margot KaneFile No: Case # [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Better Business Bureau We are in receipt of your correspondence dated December 17, pertaining to the above captioned matter Our office greatly appreciates the opportunity to review all customer feedback and address any outstanding questions or concerns Accordingly please note that Ms [redacted] comments have been duly noted and will be forwarded on to the appropriate department for reviewPlease be advised that Ms [redacted] called our office on December 17, and requested that phone calls ceaseAt that time Ms [redacted] phone number was removed from the account, and our office has not attempted to contact Ms [redacted] since that dateLater that same day, our office received payment of the account balance and the account was subsequently closed.If you have any additional questions or concerns, you may contact our Compliance Department at (312) 574-or [email protected] We hope this serves to clarify the issue raisedThank youSincerely, Harris & Harris, Ltd

Initial Business Response / [redacted] (1000, 5, 2015/06/15) */ June 15, Revdex.com Chicago NWabash Ave # Chicago, IL Re: [redacted] File No: Case # XXXXXXXX To Whom It May Concern: Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Better Business BureauWe are in receipt of your correspondence dated June 9, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution Mr [redacted] asserts that he has received phone calls from our office and has requested that we cease calling his numberMr [redacted] 's number appears to have been included as a contact number for several accounts placed with our officeOur records show that this number may have been provided to one of our clients by the third party account holder throughout the course of business and was dialed on a good faith belief that it was an acceptable contact numberNotwithstanding this fact, we have promptly removed telephone number (XXX) XXX-XXXX from the accounts at issue and have added it to our Do-Not-Call list upon receipt of this complaintWe have also added Mr [redacted] 's other two phone numbers to our Do-Not-Call list as wellMr [redacted] will no longer be contacted by our office at those numbers We hope this serves to clarify the issue raised and apologize for any inconveniencePlease do not hesitate to contact us at XXX-XXX-XXXX or [redacted] @harriscollect.com if we can be of further assistance Sincerely, Harris & Harris, Ltd Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) This is a nice calculated responseThe calls have not stop and are continuingAs of today 16th day of June 2015, I have already gotten a phone callYesterday I received two of themSo although you right a nice letter to try to look impressive to the Revdex.com it is just that a letterThere has been no action takenI want to the calls to stop as I have mentioned in the last two letterThis has gone past trying to collect this is harassmentWhat makes it even worse you are harassment the wrong person, and have been told that for the last monthI don't know if your company is just refusing to take the numbers out of your system or if you just like harassing peopleI would like the Revdex.com to take a better look at this company and there ratingCause at this time there have been no action takenAll that has been done is nice letters written to make Harris and Harris, LLV please the Revdex.com and that is not right to the consumerI have rights and have the right to not be harassed over someone else mistakesI would like to not receive anymore callsIf calls continue I will have to take legal action Final Business Response / [redacted] (4000, 9, 2015/06/19) */ June 19, Revdex.com Chicago NWabash Ave # Chicago, IL Re: [redacted] File No: Case # XXXXXXXX To Whom It May Concern: In response to Mr [redacted] 's most recent correspondence alleging that phone calls from our office have not ceased, a member of our Compliance Department reached out to him directlyAt that time, Mr [redacted] insisted that he received an additional two phone calls made to XXX-XXX-XXXXUpon a further review of our records, we were able to match the alleged call times and date to a different phone number - (XXX) XXX-XXXX - which Mr [redacted] failed to disclose in his initial complaint and subsequent communications with our office Notwithstanding this fact we have promptly removed this number from the account at issue and placed it on our do-not-call list upon Mr [redacted] 's confirmation that this number belongs to himWe hope this serves to further clarify the issue raisedIf Mr [redacted] has any further questions he may contact our Compliance Department at (XXX) XXX-XXXX Sincerely, Harris & Harris, Ltd

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution letter is satisfactory to me However I have not received a paid in full letter as of June 23rd Sincerely, [redacted]

September 11, 2017Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: [redacted] File No: [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.comWe are in receipt of your correspondence dated September 1, pertaining to the above captioned matter Our records show that the [redacted] placed five accounts for Ms [redacted] prior to her validation requestOn June 30, our office received correspondence from Ms [redacted] regarding those five accountsUpon receipt of this correspondence, Ms [redacted] ’ five accounts were promptly placed on hold to prevent further collection attemptsHowever, unbeknownst to Ms [redacted] , [redacted] had recently placed an additional account with our officeAccordingly, our office attempted to contact Ms [redacted] to inform her of this accountPlease note that our office did not receive any subsequent correspondence from Ms [redacted] .Notwithstanding the foregoing, we have placed a hold on Ms [redacted] ’ additional account and ceased all collection efforts regarding this accountOur office has reached out to [redacted] to obtain itemized bills for all of Ms [redacted] ’ accounts, and once we receive them we will be sure to promptly forward them to herPlease note that our office has not, and will not, report Ms [redacted] ’ accounts to the credit bureausAdditionally, Ms [redacted] ’ phone number has been added to our internal Do-Not-Call list, so she will no longer receive any calls from our office If Ms [redacted] has any additional questions or concerns, she may contact our Compliance Department directly at (312) ***-***We hope this serves to clarify the issues raised.Sincerely,Harris & Harris, Ltd

Initial Business Response / [redacted] (1000, 5, 2014/10/08) */ October 8, Revdex.com Chicago NWabash Ave [redacted] Chicago, IL Re: [redacted] File No: Case # XXXXXXXX To Whom It May Concern: Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.comWe are in receipt of your correspondence dated October 7, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution Mr [redacted] asserts that he has received phone calls from our office and has requested that we cease calling his numberMr [redacted] 's number was previously associated with an individual that has an account in our officeXXX-XXX-XXXX has been removed from this account and placed on our do-not-call listMr [redacted] will no longer be contacted further regarding this account We hope this serves to clarify the issue raisedPlease do not hesitate to contact us at XXX-XXX-XXXX if we can be of further assistanceWe sincerely apologize for any inconvenience Sincerely, Harris & Harris, Ltd

Initial Business Response / [redacted] (1000, 5, 2014/08/19) */ August 19, Revdex.com Chicago NWabash Ave # Chicago, IL Re: [redacted] File No: Case # XXXXXXXX To Whom It May Concern: Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.comWe are in receipt of your correspondence from August pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution Please be advised that after receiving the complaint at issue, our dedicated accounting and compliance teams researched tirelessly to ensure that we addressed Mr [redacted] 's concernsWe worked hand-in-hand with Mr [redacted] and were able to reach his desired resolutionAll necessary funds have been applied to the account at issue and it is now closedWe have sent Mr [redacted] a letter indicating thatWe were so happy to be able to assist the Cotters and appreciate their business This matter is now resolved Sincerely, [redacted] & [redacted] , Ltd

December 23, 2015Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: Margot ***File No: Case # [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated December 22, pertaining to the above captioned matter Our records show that on November 30, Ms [redacted] called our office and requested that a bill be mailed to her at the address she provided Accordingly, a bill was sent on December 14, On December 17, our office received payment of the account balance and the account was then promptly closed upon posting of the funds As explained in our previous response our office has not attempted to contact Ms [redacted] in any way since the mailing of the December correspondence The fact that this correspondence did not apparently reach Ms [redacted] until December does not constitute a communication attempt by our office after the December final payment date and subsequent closing of her account.If you have any additional questions or concerns, you may contact our Compliance Department at (312) 574-or [email protected] We hope this serves to clarify the issue raised.Sincerely, Harris & Harris, Ltd

Initial Business Response / [redacted] (1000, 5, 2014/03/18) */ March 18, Revdex.com Chicago NWabash Ave [redacted] Chicago, IL Re: [redacted] File No: Case # XXXXXXXXX To Whom It May Concern: Thank you for communicating with Harris & Harris, Ltdan A+ rated company by the Revdex.comWe are in receipt of your correspondence dated March pertaining to the above captioned matter Mr [redacted] states that he has no outstanding debt and wants calls from our office to cease [redacted] Medical Center placed a delinquent account for Mr [redacted] with our office for collection in September He was notified via mail of this debt, and we attempted to reach him by telephoneUpon notice of receiving this complaint, we placed all numbers associated with this account on our Do Not Call List: XXX-XXX-XXXX, XXX-XXX-XXXX, and XXX-XXX-XXXXMr [redacted] can let us know if there are other numbers we should place on that list Please contact XXX-XXX-XXXX with any further questionsWe are happy to be able to assist and will consider this matter resolved Thank you Sincerely, Harris & Harris, Ltd Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/03/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) Harris & Harris needs to contact their customer and verify that this is an outstanding debtI have documented proof from their client on their letterhead as well a copy of my check that this has been paid in fullIf Harris and Harris attempts to proceed with their unwarranted efforts to collect an already paid debt then ligation will take place and I will sue for harassment and other associated damagesThis is not a threat but it does show my intentions Final Business Response / [redacted] (4000, 9, 2014/03/25) */ March 25, Revdex.com Chicago NWabash Ave [redacted] Chicago, IL Re: [redacted] File No: Case # XXXXXXXXX To Whom It May Concern: Thank you for communicating with Harris & Harris, Ltdan A+ rated company by the Revdex.comWe are in receipt of further correspondence pertaining to the above captioned matter As we have indicated in our response to your office and to another agency where Mr [redacted] filed his complaint, we have already placed all numbers associated with this account on our Do Not Call List: XXX-XXX-XXXX, XXX-XXX-XXXX, and XXX-XXX-XXXXAgain, Mr [redacted] can let us know if there are other numbers we should place on that listMr [redacted] also now indicates that the account in question was paid in full and is not owedOur records indicate that this account remains unpaid with our client, but we promised to check with them to ensure that he received credit for any payment directed to themWe will apprise him accordingly Please contact XXX-XXX-XXXX with any further questionsWe are happy to be able to assist and will consider this matter resolved Thank you Sincerely, Harris & Harris, Ltd

December 10, 2015Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: Emily ***File No: Case # 10989569To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated December 10, pertaining to the above captioned matter Our office greatly appreciates the opportunity to review all customer feedback and address any outstanding questions or concerns Accordingly please note that Ms***’s comments have been duly noted and will be forwarded on to the appropriate department for reviewPlease further note that we are in the process of obtaining the documentation requested by Ms***, which we will be sure to mail to her at the address on file If Ms [redacted] has any additional questions or concerns, she may contact our office at (312) 574-or [email protected] We hope this serves to clarify the issue raised and apologize for any inconvenience.Sincerely, Harris & Harris, Ltd

Initial Business Response / [redacted] (1000, 5, 2014/09/03) */ September 3, Revdex.com Chicago NWabash Ave # Chicago, IL XXXXX Re: [redacted] File No: Case # XXXXXXXX To Whom It May Concern: Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.comWe are in receipt of your correspondence dated September pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution Ms [redacted] asserts that she has received phone calls from our office and has requested that we cease calling her numberMs [redacted] 's number was associated with an account in our officeHer phone number has promptly been removed from our system and has been added to our Do-Not-Call listShe will no longer be contacted further regarding this account Please contact XXX-XXX-XXXX with any further questionsWe are happy to be able to assist and will consider this matter resolved Sincerely, Harris & Harris, Ltd

November 2, 2015Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: Joanie Marie [redacted] File No: Case # [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.comWe are in receipt of your correspondence dated October 24, pertaining to the above captioned matter We have had an opportunity to review our file and feel that we have reached an amicable resolution.Ms [redacted] asserts that she has received calls to her work phone from our office and is hereby requesting that our office cease making any further calls to that numberPlease note that our records show that Ms [redacted] did not previously request that we cease contacting her at her work number Notwithstanding this fact, we promptly removed this number from her accounts upon receipt of this complaintWe hope this serves to clarify the issues raised Please do not hesitate to contact us if we can be of further assistance Sincerely,Harris & Harris, Ltd

January 23, 2018Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: [redacted] File No: [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated January 12, pertaining to the above captioned matter We have had an opportunity to review our file and feel that we have reached an amicable resolutionOur records show that [redacted] Primary Care and [redacted] Health System (“ [redacted] ”) placed thirteen accounts for Ms [redacted] with our office for collection beginning on April 29, with the last account being placed on August 24, Our office sent notice of each account placement to the same address Ms [redacted] provides in her complaintBased on the information provided, the two accounts at issue were placed on August 3rd and August 24th of for services received on February 3, and February 13, The notices of each account placement were sent on August 7th and August 31st respectivelyFollowing several attempts to reach Ms [redacted] by phone, our office sent a second letter on October 9, advising that these two accounts may be reported the credit bureausAccordingly, Ms [redacted] received all legally required notices that [redacted] had referred her accounts for collection and that they may be reported the credit bureausNotwithstanding the forgoing, Ms [redacted] is free to work with [redacted] to resolve these accountsHowever, our office does not dictate the manner in which accounts are referred to us or returned to the creditor, these rights rest entirely with the original creditorIf Ms [redacted] has any additional questions or concerns, she may contact our Compliance Department at (312) ***-*** We hope this serves to clarify the issues raisedSincerely,Harris & Harris, Ltd

February 13, 2017Revdex.com ChicagoNWabash Ave #3120Chicago, IL 60611Re: [redacted] ***File No: [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated February 6, pertaining to the above captioned matter We have had an opportunity to review our file and feel that we have reached an amicable resolutionPlease be advised that this complaint has been addressed in our response to a duplicate complaint filed by Ms [redacted] with a governmental agency If Ms [redacted] has any questions beyond what was provided in that response, she may contact our Compliance Department at [email protected], Harris & Harris, Ltd

(The consumer indicated he/she DID NOT accept the response from the business.) Prior to October 5th I had received no notifications from Harris & HarrisThe way I was alerted to their action against me was by checking my credit report in February of after being denied creditI suspect that if they were corresponding with me previously, all notifications were going to the wrong address, as [redacted] was also mailing to the wrong address when they placed my account with this agencyMy address information was corrected with [redacted] , I am paying them the remaining balance and there should be no involvement from the Harris and Harris agency

Initial Business Response / [redacted] (1000, 5, 2015/02/13) */ February 13, Revdex.com Chicago NWabash Ave # Chicago, IL Re: [redacted] File No: Case # XXXXXXXX To Whom It May Concern: Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.comWe are in receipt of your correspondence dated February 5, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution Please be advised that the accounts at issue were placed with our office for collection by the City of Richmond Virginia ("City") for delinquent personal property taxAlthough Mr [redacted] is visibly frustrated with this fact, our office does not dictate the criteria nor control the manner in which accounts are referred to our office by the CityAdditionally, any collection fees levied against these accounts are done so in full accordance with the City's Municipal Code, which is readily accessible to the publicThese fees can be avoided by timely paying the tax promptly as required by lawThe City follows strict noticing guidelines and generally attempts to resolve all outstanding balances prior to referral to outside collectionsAs of February 5, both accounts have been closed in our office as paid-in-fullAccordingly we consider this matter resolved Sincerely, Harris & Harris, Ltd

January 5, 2017Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: [redacted] File No: Case # [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated December 28, pertaining to the above captioned matter We have had an opportunity to review our file and feel that we have reached an amicable resolutionOur records show that the Comptroller of the Treasury - State of Maryland (“Comptroller”) placed an account for Mr [redacted] with our office for collection on February 13, As Mr [redacted] indicated, this account pertains to delinquent income taxesAs an initial matter, please be advised that Harris & Harris, Ltdis a duly licensed collection agency authorized to collect delinquent taxes owed to the State of Maryland.Upon receipt of Mr [redacted] complaint, our office promptly reached out to the Comptroller for clarification of this matterAlthough we have not yet received their response, we will be sure to forward that to you as soon as possibleIn the meantime, we have placed a courtesy hold on Mr [redacted] account while he works to resolve this matterPlease be advised, however, that our office is not authorized to waive valid debts owed to the State of Maryland.If Mr [redacted] has any further questions or concerns, he may contact our Compliance Department at (312) [redacted] We hope this serves to clarify the issues raised.Sincerely, Harris & Harris, Ltd

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I want to thank all parties involved for your support and prompt attention to this matter Sincerely, [redacted] ***

August 29, 2016Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: [redacted] ***File No: Case # [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated August 23, pertaining to the above captioned matter Mr [redacted] asserts that he has received phone calls from our office and has requested that we cease calling his phone number ending in *** Upon a review of our records, Mr***’s phone number was erroneously associated with a third party’s account placed with our office for collection by a government entity Upon receipt of his complaint, our office promptly removed that number and placed it on our internal “Do-Not-Call” listAccordingly, Mr [redacted] will no longer be contacted by our office at that number If Mr [redacted] has any additional questions or concerns, he may contact our Compliance Department directly at ( [redacted] We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely, Harris & Harris, Ltd

December 8, 2016Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: [redacted] ***File No: [redacted] To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.comWe are in receipt of your correspondence dated December 1, pertaining to the above captioned matter Our records show that [redacted] Health placed Ms***’s account with our office for collection on November 25, On December 1, Ms [redacted] contacted our office and stated that this account was billed to her insurance provider incorrectlyThat same day, Ms***’s insurance provider contacted our office and stated that the claim was previously submitted with the wrong ID number, and requested that our office resubmit it with the corrected informationAccordingly, our office will attempt to resubmit this account to Ms***’s insurance provider for payment Notwithstanding the foregoing, we have placed a courtesy hold on Ms***’s account and will refrain from contacting her going forwardPlease also note that our office has not, and will not, report Ms***’s account to the credit bureausIf Ms [redacted] has any additional questions or concerns, she may contact our Compliance Department directly at ( [redacted] We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely, Harris & Harris, Ltd