Harvard Collection Services Reviews (%countItem)
Harvard Collection Services Rating
Address: 4839 N Elston Avenue, Chicago, Illinois, United States, 60630-2534
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My husband owed taxes to the state of Illinois. We received a letter that he had 30days to pay before the account would go officially into collections with Harvard collections services. We paid the amount in full!!!! Harvard collections services still since October, now being January 2020, has harassed use for the “collections fee” of $560!!! Even though the account never went into collections in the first place!! They charged my account and took all of our money and for what?!?!? This is extremely wrong and a legal issue. I will be contacting my lawyer and notifying my bank to issue a stop on this charge/refund dispute. Why you feel you can collect on money that isn’t owed to you is beyond me.
Re: Complaint ID, Sarah ***
To Whom It
May Concern,We
appreciate being made aware of the complaint against Harvard Collection
Services and the opportunity to respond.The account
at issue was assigned to our office by our client on October 25, 2019.Our records
indicate a payment was made directly to our client on November 6, 2019.
Subsequent to that payment our client advised us that a balance remained on the
account. Harvard does not own the account and does not determine the
balance of the account. Later, on January 20, 2020 the remaining balance
of $569.22 was paid. We note that the payment included tax, penalties,
interest and a collection fee assessed by our client not by Harvard. We
regret any misunderstanding that may have lead the consumer to conclude that
entire amount was a collection fee, as it was not.We will be
happy to refund the recent payment as requested, however if we do so the
balance we refund may be pursued for payment (as it is not the Harvard
collection fee as explained above). We have
reached out to the number provided with the complaint and the voice mailbox is
full, we have also sent an email to the consumer requesting a call to discuss
the matter so they are aware of the facts prior to refund being
processed. If we do not hear back from the consumer within the next two
days we anticipate processing the refund as requested in the complaint.The
consumer may contact me directly at with any questions.Regards,Harvard
Collection Services
The guy on the phone said his name is Deon *** aka. Darren *** he sounds like a hack, scammer, puck. I think these people are very shady people, they call you on the phone and ask you what's your name, lol, they don't know your name. I just hung up! I pay my bills. If, someone doesn't pay their bills they get a real letter in the mail with a real company name. My advice to anyone getting calls like this is hang up the phone on these people and don't give them another thought!
I woke up to find my credit score has dropped tremendously and this company has a collection account involving me supposedly from *** MEDICAL SVCS PLLC. I find this very hard to believe considering I'm a disabled veteran with full medical coverage since 2012! This is ridiculous and is affecting my entire household because I was the only one with good credit, I wish these companies could fact check these bogus claims before destroying a hard built credit score. I cant even get my wife a car now.
Re: Case #***, James R ***We appreciate the opportunity to respond to any issue a consumer may have with Harvard Collection Services.
The account at issue has been closed in our systems and was returned to client on November 01, 2019. Additionally, the account has been submitted for credit deletion.
If we can be of further assistance, please feel free to contact us at .
Sincerely,
Harvard Collections Services, LLC
Tell us why here...
Today 11-12-2019, I informed Harvard Collection Services that the debt they bought under my name has already been paid and that they need to inform the Credit Agencies that a false claim has been filed. I spoke to a man who said my conversation was being recorded and I read the letter to him that I received from the Hospital regarding my entire account. The account had received a "Charity Write-Off" and was now considered to be closed as of 06-04-2018. I also emailed a scanned copy of the letter with all the contact information regarding this claim. Even though the letter CLEARLY STATES that the entire account and all the bills therein have been paid and closed, Havard Collection Services and ACS Incorporated are STILL trying to collect on this bill that has already been paid. This is ethically wrong. I have informed my legal team of this mistake and hope that Harvard Collections &/or ACS Inc., does the right thing and informs the Credit Agencies of their mistake & doesn't try to sell my information to a 4th and 5th company. THIS SHOULD BE ILLEGAL!!!
Re: Case #***, Paula M. *** We appreciate the opportunity to respond to any issue a consumer may have with Harvard Collection Services.
Please note that Harvard does not own the accounts assigned to our office for collection. Accounts are assigned to our office by our clients.
Several accounts were assigned to Harvard in the consumers name. One of the accounts is from *** Emergency Physicians LLC and the others are for *** Inpatient Services. Based on our recent discussion with the consumer the *** accounts may have been included in Charity Care.
Nonetheless, to avoid any further misunderstanding, we have ceased activity on all of the accounts and we have submitted each account for removal from the credit report.
If we can be of further assistance, please feel free to contact us at .
Sincerely,
Harvard Collections Services
I am in receipt of a letter dated 5 September 2019. I have disputed the debt described in the letter. This letter has been sent to Harvard Collection Agency via return receipt and registered mail (so I can monitor where and when this was delivered to their offices). As is afforded by law, I formally requested the name, the date the debt was originally incurred (not sold to ther company), any document containing my signature authorizing said services/goods and any other information provided regarding this alleged debt. It is my understanding Harvard Collection agency has the intent to report this alleged and yet unconfirmed debt to a credit reporting agency. According to the criteria set forth in the Fair Credit Reporting Act, I am supposed to receive information as to the name of the alleged business that claims I owe them money, the date of alleged original debt (not to exceed the statute of limitations), and proof that I received said goods or services. I have reviewed the information on the Chicago Revdex.com website and find a disturbing pattern of alleged debts never being confirmed and Harvard Collections services operating outside of their parameters.
Re: Complaint Case # ***, Angela L ***
We welcome and appreciate the opportunity to respond to any issue a consumer may have with Harvard Collection Services (HCS).
As required by law, upon receipt of the dispute we ceased collection activity. The account at issue was subsequently closed in our office and returned to our client on September 18th, 2019.
Please reach the client directly for any future concerns regarding this matter.
If we can be of further assistance, please feel free to contact us at .
Sincerely,
Harvard Collection Services (HCS)
Complaint: ***
I am rejecting this response because:
As specified in your letter, upon request your business is to supply me with the verification of the debt, the name and address of the creditor. I need to ensure that there aren't any more collection attempts made and I need to verify that this is not a case of identity theft. My request to your business as was sent to you via registered mail indicated this. Your response to the Revdex.com was in fact " We welcome and appreciate the opportunity to respond to any issue a consumer may have with Harvard Collection Services (HCS)." It is your obligation now to surrender the name of the business that contacted you so that I may contact them directly to see if this debt is :
1) Beyond the statute of limitations
2) A potential identity theft issue
3) An act of fraud
At this point in time it appears that any one of the above issues is in play. I am respectfully requesting this information so that I as a responsible consumer can proceed to the next step if necessary.
Your response is noted and will be kept in my electronic files in the event you choose not to cooperate.
Sincerely,
Angela
Re: Complaint Case # ***, ANGELA
Thank you for your recent reply.
The account at issue was closed in our office and returned to our client on Sep 18th, 2019 upon receipt of consumer letter.
Please reach out directly to the current creditor for any future concerns regarding this matter.
The current creditor is ACCOUNTS INTERCHANGE GROUP
If we can be of further assistance, please feel free to contact us at .
Sincerely,
Harvard Collection Services (HCS)
I received a letter from this collection agency about a tax debt from the Illinois Department of Revenue. However, I paid my tax and never received a notice from the Illinois Department of Revenue that this mistake was taking place. On *** reviews, users have explained similar situations so I have chosen this medium for safety reasons. I have my bill of sales my license and registration and city sticker all of which require me to have paid said taxes that were owed.
I am currently hospitalized for kidney failure, I have diabetes, heart problems and a host of other medical conditions as well as preparing all to be admitted to kidney transplantation. I will be extremely busy in the next 6 months with medical procedures and appointments. ASIDE FROM THE FACT THAT I HAVE A CATHERER IN MY NECK WHICH IS PAINFUL TO BE CALLING TO RESOLVE THIS ISSUE THAT DOES NOT EXIST.
I NEED HELP ON WHO TO CONTACT TO DEMONSTRATE THIS ISSUE IS NON EXISTENT. I DO NOT OWE ANY TAX TO THE ILLINOIS DEPARTMENT OF REVENUE, SO I WANT TO COMMUNICATE THIS TO HARVARD COLLECTIONS SERVICES EFFECTIVELY AND SAFELY.
MY HEALTH IS MY PRIORITY, BUT I DONT WANT TO HAVE ANYTHING PENDING BECAUSE I AM A RESPONSIBLE CITIZEN AND WANT TO CLARIFY THIS SITUATION. I AM AT DEATHS DOORSTEP AND FINANCIAL PROBLEMS THAT DONT EXIST CAN SCARE PEOPLE WITH MEDICAL PROBLEMS BECAUSE WE DONTS HAVE THE ENERGY AND HEALTH OR TIME TO BE FIGHTING BACK.
AGAIN, PLEASE GIVE ME CONTACT INFORMATION I CAN WORK WITH AT MY CONVENIENCE , FAX NUMBERS, ADDRESSES, EMAILS, I HAVE A CATHERER IN MY NECK, IM IN PAIN I need to solve this nonexistent problem. I am not ABLE TO MAKE PHONE CALLS.
Re: Complaint Case # *** MARIA ***
Thank you for reaching out to us to resolve this matter.
The account was placed with us by our client on February 23, 2019 and we have not been able to establish written or verbal contact with the consumer, though we now understand the consumer currently has health concerns.
We requested additional information from our client and we were advised that the previous amount paid on Vehicle use tax was incorrect. Please see the attached document regarding the amount due.
For further assistance regarding this matter, please feel free to reach out ***@harvardcollect.com or you can mail us at the below mentioned address:
*** N Elston Ave Chicago IL 60630 .
If I can be of further assistance, please feel free to contact me directly at .
Sincerely,
Harvard Collection Services (HCS)
Complaint: ***
I am rejecting this response because:Complaint: ***
I am rejecting this response because: I asked for the attachement on a separate email because I could not locate it. I do not understand the correction on the document. If the implication is that I was billed and paid $55, that information is incorrect.I have my receipt that I paid $1,390.00 in state and local taxes.
Just for the purpose of being straight forward, I would like to know how much I "supposedly" paid, how much I "supposedly" owe and who to contact including mailing address and email to show proof that money is not owed. Even in business there is a code of ethics its members have to abide by. There is nothing ethical about this situation.
Sincerely,
Maria ***br />
Sincerely,
Maria
Re: Complaint Case # *** MARIA ***
We have received a Revdex.com complaint previously as well from the consumer on July 20, 2019.
We provided the calculation form the department used to calculate the tax to be paid. You have indicated that you have a receipt demonstrating you paid $1390 in taxes. Please provide the documentation to our office and we will be happy to review further with our client. The account remains on hold pending further review of the documentation you will send to our office.
For further assistance regarding this matter, please feel free to reach out ***@harvardcollect.com or you can mail us at the below mentioned address:
*** N Elston Ave Chicago IL 60630
If I can be of further assistance, please feel free to contact me directly at .
Sincerely,
Harvard Collection Services (HCS)
This bill was never sent to my insurance company. It was never billed to me directly and ended up on my credit report. I have no knowledge of this collection.
Re: Complaint Case # ***, GABRIELLA
We welcome and appreciate the opportunity to respond to any issue a consumer may have with
Harvard Collection Services (HCS).
There was one account placed with us by our client for the consumer on April 5, 2019.
We had our first contact with the consumer on April 17, 2019, and after discussion the consumer requested a call back to discuss this further. We were never able to contact the consumer after that conversation.
The account has been submitted for credit deletion due to the dispute, the account has been placed on hold and we have notified our client of the dispute.
If we can be of further assistance, please feel free to contact us at .
Sincerely,
Harvard Collection Services (HCS)
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely,
Gabriella
I have no knowledge of this bill I have never seen anything it appeared on my credit report for 1783 dollars. The bill was never billed to insurance and it went straight to collections where it stayed
Re: Complaint Case # *** Rachel S ***
Thank you for your letter dated June 30, 2019 and the opportunity to respond to the concerns of the consumer.
The account at issue was closed in our office and returned to our client on July 1st 2019. The account was also submitted for credit deletion. Our records do not reflect any previous contact with the consumer.
If we can be of further assistance, please feel free to contact us at .
Sincerely,
Harvard Collection Services (HCS)
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely,
Rachel
Well I have no evidence that a medical bill has not been paid or any information about where or when this came from. This showed up 2 times from the HARVARD COLLECTION SERVICES in Chicago on MY CREDIT REPORT. My Report said I own $410 on the first time and the second time $994. I called the company and got the messaging system and went around the world trying to get on person from the company on the phone. I am ***. I have proof I paid my medical bill. We can go to court. Someone need to fix this NOW.
When I called the phone number, it went to some business that doesn't sound like a credit agency. I received a bill stating I didn't pay my 2016 taxes which I did pay back in 2017. I have proof of receipt and everything. Yet when I called the number printed on the letter, a prerecorded message states "congratulations! there's a special promotion for people over the age of 50!" ***????!!!! I don't trust this company. Don't pay them anything! They are a SCAM in the biggest sense!
Do Not deal with them unless you get every detail in writing!!!! Full amount owed settlement amount paid in full with dates! they are the worst s
m of the earth! We settled and paid in full the agreed amount. They called back and said that we were a day late on them receiving the settlement amount so it voided the deal. Ironically they can't find the recorded call of the verbal agreement and on the letter sent they did not date it nor did they provide the due date. Make sure you get all this information on paper before they get a dime!
They call asking for fake names and will give no information on how they got my number. or why they called.
How do I file with the Revdex.com to get them after this company?
A recent review of consumer complaints filed with the Revdex.com of Chicago and Northern Illinois against the company delineates a pattern of consumer allegations.
Consumers allege that Harvard Collection Services reports false debts to credit reporting agencies. This "agency" saying that juana *** owe $42 dollars which is already paid (without proof) and now they sent another letter saying that she owe $9 dollars from a grant overpayment. Show me proof of that "carlos Romero" the account maintenance unit bureau of collections, he better refund the $42 dollars. juana *** is an old and sick lady, and she is not living in chicago. She needs her money back.
RE: Revdex.com Complaint Case # - *** Juana ***
Thank you for your correspondence and the opportunity to respond to the concerns of the consumer.
An account was assigned to our office by our client on October 1, 2018. Our records do not indicate any contact or payment on the account.
Validation of the debt was mailed to the consumer on February 14, 2019.
Questions or concerns related to the account can be directed to us at .
Sincerely,
Harvard Collections Services
No stars - not helpful. Tried to get me to pay 30% of a bill as a "downpayment" before letting me start a payment plan.
According to the Illinois Statutes and Laws Found Here: http://www.dhs.state.il.us/***/***/documents/by_division/mentalhealth/forensicha...⇄ /> I have told Harvard Collection Services that the debt of $58,650.00 assessed by *** Mental Health Care was against the law as a pretrial detainee of the Cook County Jail. This law was and is in effect at the time of my incarceration. *** Mental Health Care is the one that informed of this law by an employee and counselor named Julie ***. Because of this debt, I am unable to have a good enough credit rating to have an apartment or a car. This company must cease and desist from claiming I own this debt. This debt is assumed by the State of Illinois for all pretrial inmates institutionalized for unfit to stand trial. The above link and the social worker above confirm that this debt is not my responsibility.
All they have to do is reference that law and bill the State of Illinois.
Re: Complaint Case # ***, ALEXANDER
Thank you for your recent correspondence and the opportunity to respond to the concerns of the consumer.
The account at issue was assigned to our office by our client on April 3, 2018.
Our records do not indicate we have had any contact with the consumer on this account. We did receive a dispute notification from the consumer on February 18, 2019 through the credit report system indicating that this account did not belong to the consumer and that the charges referenced are fraudulent.
The account was placed on hold to prevent further activity. We have notified our client of the dispute and the matter is under review. In the meantime the account has also been submitted for credit deletion.
If we can be of further assistance, please feel free to contact us at .
Sincerely,
Harvard Collection Services (HCS)
Complaint: ***
I am rejecting this response because: I have said that the collection agency has no right to collect according to the law not that someone stole my identity as was the forms given to me in the mail. Harvard Collections has no right to collect because it is unlawful to do so. As such they need to correct my credit report.
I have explained this before and their inept ability to cognitively process basic English is an annoyance.
Listen to me, the law states you cannot collect or assess the debt because I was in a state run mental institution as per Illinois State Law. I have already attached this information for you but because you seem unable to read the document of the law attached. I will do so again. It is illegal for you to bill me.
Sincerely,
Alexander
I have no evidence that a medical bill in the amount of 49$ has not been paid or any information about when or where it came from. It showed up from the Harvard Collection agency on my credit report. I tried calling the Harvard collection agency in Chicago IL and the messaging system didn't recognize the #2 option I repeatedly chose in order to speak with someone. So, not only can I not contact anyone from the business to resolve this, I can't find any information on where the charge came from.
Re: Complaint Case # *** KATHRYN ***
Thank you for your letter dated February 18, 2019 and the opportunity to respond to the concerns of the consumer.
A client assigned the account at issue to our office on August 3, 2018. We regret that the consumer was unable to reach us when attempting to call our office. Based on the complaint we have documented the account as a dispute and have requested documentation from our client which we will forward upon receipt. We have also updated the credit reporting to reflect the dispute.
If the consumer wishes to reach us we encourage her to contact us at .
Sincerely,
Harvard Collection Services (HCS)
Received a bill in a mail that was not mine and I have no knowledge with this association.
RE: Revdex.com Complaint Case # - *** Bre'ana ***
Thank you for your correspondence and the opportunity to respond to the concerns of the consumer.
The account at issue was assigned to us by our client on November 23, 2018.
The letter through your office is the first we have received indicating that this bill is disputed by the consumer. Based on the complaint the account has been placed on hold and the validation of debt has been requested from the client. Upon receipt of the documentation it will be forwarded to the consumer.
If we can be of further assistance, please feel free to contact us at .
Sincerely,
Harvard Collections Services Inc.
I've been having an issue with Harvard collection services putting a false statement on my credit report it does not belong to me and I need it removed I have contacted *** about it several times and they have not been able to get it to stop
RE: Revdex.com Complaint Case # - *** Chris R ***
Thank you for the opportunity to respond to any issue a consumer may have with Harvard Collections Services Inc. (HCS).
An account was recently assigned to our office, October 2, 2018.
Our records do not indicate we have spoken with the consumer regarding the account.
Due to the complaint and dispute we have placed the account in a dispute status and requested the validation of debt from the client. Additionally, the account has been submitted for deletion with the credit reporting agencies.
The validation of debt will be mailed to the consumer once received in our office.
If we can be of further assistance, please feel free to contact us at .
Sincerely,
Harvard Collections Services Inc.
credit alert on my credit report stating that Harvard collection service on Nov.5 2018 had a default derogatory account from the 04 IL. Department of Human Service put on my credit report for the amount of 1,510.00 dollars which I do not owe. this has taken point off credit report.
RE: Revdex.com Complaint Case # - ***, DARRYL
We welcome and appreciate the opportunity to respond to any issue a consumer may have with Harvard Collections Services Inc. (HCS).
There were 2 accounts placed with us by our client for the consumer. The first account was placed on 07-07-2016 and was closed and sent back to the client on 04-02-2018. The second account was placed on 07-02-2018.
We never had a verbal or written contact with the consumer on either of the accounts.
We have placed the account on dispute and the validation of debt has been requested from the client. The account has been submitted for deletion with the credit reporting agencies.
The validation of debt will be mailed to the client once we receive it in our office.
If I can be of further assistance, please feel free to contact me directly at .
Sincerely,
Harvard Collections Services Inc.
Tell us why here...
Complaint: ***
I am rejecting this response because: Harvard Collections Services Inc. says my so call account has been placed placed in dispute and the validation of debt has been requested from the client and that the validation of the debt will be mailed to the client once we receive it in our office which makes no since why would Harvard wait for a validation from the the client to send it back to the client once it is sent to there office that sound like double talk. when I first called Harvard about this they ask for my social security number I ask them could I give them the last four numbers because I did not know any thing about them they said no and gave me a number to call to find out what was going on this number was not even the real number of the client 04 IL,Department of Human Services. I reject the business response because I want this negative collection/ charge off of 1,510 to be taken off my credit report permanently.Sincerely,
n
Darryl
I contacted Harvard Collection after getting notification from my credit monitoring account that this company was reporting that I owed them money. After I investigation this matter further I was made aware that the amount they are reporting is from the state of Illinois and that I appealed this amount and it went in my favor. I do not owe the amount. I never received any correspondence after my appeal was granted that I owe any such amount. Harvard Collection agency gave me a number to the state and I keep getting sent to 3 other dept that couldn’t tel me anything. I then called Harvard Collection back to tell them I want this put into dispute and removed from credit report until someone can tell me how I owe this amount. Harvard continuing to try to give me a number that stil couldnt explain to me How I owe this amount!! If neither Harvard or the State can explain why they are saying I still owe amount than You should not be able to report inaccurate information to me credit report until it is resolved!!!
RE: Complaint Case # *** – Trish L ***
We welcome and appreciate the opportunity to respond to any issue a consumer may have with Harvard collection Service, Inc.
From our investigation on the complaint logged, the facts that we currently understand are mentioned below.
The account referred in the complaint, was assigned to Harvard Collection Services, Inc. (HCS) on 09-04-18. We had our first contact with the consumer on 11-12-18, when we received an inbound call from consumer informing that he does not owe this debt and has court order for the same following which the phone number was removed from the system.
We had our second contact with the consumer the following day when consumer called to inform that they want to dispute the debt and will get in touch with the client.
The account is under investigation with client and is placed on hold for any further collection activities and has been submitted for credit deletion.
If I can be of further assistance, please feel free to contact me directly at
Sincerely,
Harvard Collection Services, Inc.