Emson representative Josie P[redacted] spoke with the customer on or about May **, 2017. Emson is sending the requested light product to the customer, and understands that the customer is satisfied with this resolution.The product is provided without finding or denying fault by and party, in order...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
The customer is being provided with a full refund. The refund is being provided to amicably resolve the dispute. No fault or wrong doing is admitted or denied with regard to any party.
[redacted] no longer sells the Sharper Image Super Juicer and cannot replace that product. [redacted] contacted the customer, who agreed to accept an alternative juicer product (the Big Boss Juicer) as a satisfactory replacement. The customer is being sent the Big Boss Juicer as agreed, and the...
matter is believed to be resolved.The replacement product is being provided in order to amicably resolve the dispute, and without admitting or denying fault by any party.
The customer has been provided a full refund. The refund has been issued in order to amicably and quickly resolve the complaint. Emson has not evaluated the specifics of the customer's story and claims, and cannot agree or disagree with them at this time.
Emson representative Josie P[redacted] spoke with the customer on or about May **, 2017. Emson is sending the customer a replacement pan free of charge. Emson understands that the customer is satisfied with this resolution. The replacement pan is provided in order to amicably resolve...
the complaint, and without finding or denying fault by any party.
Without prejudice, and without any admission of the allegations in the complaint, the Business has provided a refund of $22.74 to the customer. Please update your records to indicate that the matter has been resolved and close your file upon receiving confirmation from the customer.
Emson representative Josie P[redacted] spoke with the customer on December 5, 2016. Emson is sending the customer bands as requested, and believes this will resolve the complaint.The bands are provided in order to amicably resolve the dispute, and without admitting or denying fault by any...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter WILL BE resolved when I get my item as today date, I do not have any information or tracking or nothing this Business has sent anything yet.I reserve the right to open again this complaint if this I not solved as stated by Business.
Sincerely,
[redacted]
The customer is being issued a full refund. The refund is being provided in order to amicably resolve the complaint, and without conceding any fault or wrongdoing on the part of Emson.
Emson is sending the customer a replacement set of pans for no additional charge. Emson representative Josie P[redacted] spoke with the customer on or about February **, 2017 and understands that they are satisfied with this resolution. The replacement products are provided to amicably...
resolve the dispute, and without admitting or denying fault by any party.
Emson representative Josie P[redacted] attempted to contact the customer several times using the phone number and email provided, including leaving multiple voice messages. She has not been able to contact the customer. The customer is urged to contact Ms. P[redacted] at...
[redacted] or ###-###-####, extension 0, to discuss an agreeable resolution. Emson has made best efforts to resolve the dispute, and considers the complaint to be effectively closed unless and until the customer contacts them. Emson looks forward to speaking with the customer if possible.
The additional product has been shipped to the customer at no additional charge. [redacted] takes this step to amicably resolve the complaint and without admitting any wrongdoing. This should conclude the matter. Please let us know if additional information is required. ...
Kindly close this file and mark this matter as resolved.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
The 4 lids promised have not been received.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint...
ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. The company was quick to contact me for resolution once this complaint was filed. However, I have not yet received the refund check promised via communication with the company on 4/**, but am going on good faith that it will be received within the next few days. If not, I will reopen this case.
Sincerely,
[redacted]
Emson representative Josie P[redacted] spoke with the customer on or about May **, 2017. Emson is sending the requested light product to the customer, and understands that the customer is satisfied with this resolution.The product is provided without finding or denying fault by and party, in order...
to amicably resolve the dispute.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
The customer is being provided with a full refund. The refund is being provided to amicably resolve the dispute. No fault or wrong doing is admitted or denied with regard to any party.
[redacted] no longer sells the Sharper Image Super Juicer and cannot replace that product. [redacted] contacted the customer, who agreed to accept an alternative juicer product (the Big Boss Juicer) as a satisfactory replacement. The customer is being sent the Big Boss Juicer as agreed, and the...
matter is believed to be resolved.The replacement product is being provided in order to amicably resolve the dispute, and without admitting or denying fault by any party.
The customer has been provided a full refund. The refund has been issued in order to amicably and quickly resolve the complaint. Emson has not evaluated the specifics of the customer's story and claims, and cannot agree or disagree with them at this time.
Emson representative Josie P[redacted] spoke with the customer on or about May **, 2017. Emson is sending the customer a replacement pan free of charge. Emson understands that the customer is satisfied with this resolution. The replacement pan is provided in order to amicably resolve...
the complaint, and without finding or denying fault by any party.
Without prejudice, and without any admission of the allegations in the complaint, the Business has provided a refund of $22.74 to the customer. Please update your records to indicate that the matter has been resolved and close your file upon receiving confirmation from the customer.
Emson representative Josie P[redacted] spoke with the customer on December 5, 2016. Emson is sending the customer bands as requested, and believes this will resolve the complaint.The bands are provided in order to amicably resolve the dispute, and without admitting or denying fault by any...
party.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter WILL BE resolved when I get my item as today date, I do not have any information or tracking or nothing this Business has sent anything yet.I reserve the right to open again this complaint if this I not solved as stated by Business.
Sincerely,
[redacted]
The customer is being issued a full refund. The refund is being provided in order to amicably resolve the complaint, and without conceding any fault or wrongdoing on the part of Emson.
Emson is sending the customer a replacement set of pans for no additional charge. Emson representative Josie P[redacted] spoke with the customer on or about February **, 2017 and understands that they are satisfied with this resolution. The replacement products are provided to amicably...
resolve the dispute, and without admitting or denying fault by any party.
Emson representative Josie P[redacted] attempted to contact the customer several times using the phone number and email provided, including leaving multiple voice messages. She has not been able to contact the customer. The customer is urged to contact Ms. P[redacted] at...
[redacted] or ###-###-####, extension 0, to discuss an agreeable resolution. Emson has made best efforts to resolve the dispute, and considers the complaint to be effectively closed unless and until the customer contacts them. Emson looks forward to speaking with the customer if possible.
The additional product has been shipped to the customer at no additional charge. [redacted] takes this step to amicably resolve the complaint and without admitting any wrongdoing. This should conclude the matter. Please let us know if additional information is required. ...
Kindly close this file and mark this matter as resolved.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
The 4 lids promised have not been received.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint...
ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. The company was quick to contact me for resolution once this complaint was filed. However, I have not yet received the refund check promised via communication with the company on 4/**, but am going on good faith that it will be received within the next few days. If not, I will reopen this case.
Sincerely,
[redacted]