Headlock Muscle Growth

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted] To whom it may concern:I agree to resolving this issue with the company in question in a peaceful and professional manner and thereafter I accept the resolution they have decided on.  Respectfully submitted, [redacted]

To whom it may concern,Our company, strives to make sure that our customers are completely satisfied. Therefore, we take consumer complaints very seriously. Before customers commit to our 14 day trial, they must accept and acknowledge the terms and conditions of our autoship program by marking the...

T&C check-box. Please see the following checkout page for more information: [redacted]   We feel for the customer’s concerns and have processed a full refund as requested. In addition, this customer has been taken off our recurring billing list. Please allow 5-7 business days for this refund to be processed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. 
Regards,
[redacted]

To whom it may concern,Our company, strives to make sure that our customers are completely satisfied. Therefore, we take consumer complaints very seriously. Before customers commit to our 14 day trial, they must accept and acknowledge the terms and conditions of our autoship program by marking the...

T&C check-box. Please see the following checkout page for more information: [redacted]Our records indicate that the customer has already been processed for a full refund on 9/12/17 after a call to our customer service team. Please allow 5-7 business days from the above mentioned date for the refund to process.

To whom it may concern,Our company, strives to make sure that our customers are completely satisfied. Therefore, we take consumer complaints very seriously. Before customers commit to our 14 day trial, they must accept and acknowledge the terms and conditions of our autoship program by marking the...

T&C check-box. Please see the following checkout page for more information:    [redacted]
We feel for the customer’s concerns and have processed a full refund as requested. In addition, this customer has been taken off our recurring billing list. Please allow 5-7 business days for this refund to be processed.

To whom it may concern,Our company, strives to make sure that our customers are completely satisfied. Therefore, we take consumer complaints very seriously. Before customers commit to our 14 day trial, they must accept and acknowledge the terms and conditions of our autoship program by marking the...

T&C check-box. Please see the following checkout page for more information:    https://headlockmuscle.com/trial.phpWe feel for the customer’s concerns and have processed a full refund as requested. In addition, this customer has been taken off our recurring billing list. Please allow 5-7 business days for this refund to be processed.

To whom it may concern,Our company, strives to make sure that our customers are completely satisfied. Therefore, we take consumer complaints very seriously. Before customers commit to our 14 day trial, they must accept and acknowledge the terms and conditions of our autoship program by marking the...

T&C check-box. Please see the following checkout page for more information:[redacted]
We feel for the customer’s concerns and have processed a full refund as requested. In addition, this customer has been taken off our recurring billing list. Please allow 5-7 business days for this refund to be processed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

To whom it may concern, Our company, strives to make sure that our customers are completely satisfied. Therefore, we take consumer complaints very seriously. Before customers commit to our 14 day trial, they must accept and acknowledge the terms and conditions of our autoship program by marking...

the T&C check-box. Please see the following checkout page for more information: [redacted] Account under name [redacted] has confirmed product deliver by USPS Tracking Number: [redacted]After a call to our customer service team on 6/17/17 the customer agreed to a 50% refund. We feel for the customer’s concerns and have processed a full refund as requested. In addition, this customer has been taken off our recurring billing list. Please allow 5-7 business days for this refund to be processed.

To whom it may concern,We have confirmed the customer's account with the info below:[redacted]
The $19.93  charges are for an ebook that the customer opted in to when purchasing a skin product online. The ebook is sent out by a third party company...

and has been delivered to the following email for the customer on file: [redacted]We have canceled the customer's subscription but cannot refund the purchase since the ebook has already been delivered to the customer's email.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Per the attached it shows that there was a FREE charge of an emag that make it look like it was supposed to be from [redacted] not to be charged by a 3rd party and in that regard I would greatly appreciate that I get a FULL refund for the amount of $39.86 and for the reason that [redacted] DOES NOT inform you that you will be charged from a 3rd party company for this emag.  
Regards,
[redacted]

Intro:To whom it may concern,Our company, strives to make sure that our customers are completely satisfied. Therefore, we take consumer complaints very seriously. The order for this customer was created 7/14/17 and he called into customer service on 7/22/17 at 11:20AM PST to cancel his trial and...

1:56PM to confirm his cancellation. No other charge has been made besides shipping for the product he has received.