Heidi Joy Photography

[redacted] photographed our wedding on November 1, 2013. I cannot say enough good things about her! She is funny, has a great personality, is easy to work with and is extremely knowledgable about what she does. If there was anything I needed, she was right there, willing to help. I would recommend her one thousand percent and cannot wait to use her in the future!!!

[redacted] recently did an engagement photo session with us. She was great. We were a little camera shy at first but she knew how to loosen us up and make us feel comfortable in front of the camera. By the end of the session we felt like pros! Had lots of great ideas and shots and can't wait till [redacted] does our wedding photos next year! Thanks for making our session so enjoyable!

The photographer to anyone.is photographer did my granddaughter's wedding in May and we have yet to receive all the photos. We have contacted Heidi several times and get nothing but excuses. Her reviews are good because you must review her immediately after the photo session, before you get your photos. The photos we did get were of poor quality and poor choice of subject matter. I would not recommend this

Review: We had our portraits taken last August in hopes of having the photos before Christmas In spite of frequent attempts to contact, to date we have not been contacted or the contract fulfilled. She was paid well in advance (~$500). It's as if she has fallen off the planet.Desired Settlement: If the pictures are not delivered, then a full refund would be acceptable

Business

Response:

According to our policies deposits made for wedding photography are non refundable. We had previously provided the couple with an engagement shoot as part of their wedding package prior to the wedding being called off valued at $295. I agreed to do another shoot with the parents who had made the deposit to satisfy the remainder balance of the deposit. The session was preformed on Aug 8, 2014. The gallery was posted Aug 15, 2014. Here is a link to the photos from the session: [redacted]I would love to still fulfill some prints from the session, I just need to know what image/size they would like. Please feel free to reach me at ###-###-#### to discuss further. Thanks,[redacted]

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I wish I had been sent the link and phone number a year ago.

Regards,