Helen Rundell, Artist

Unfortunately, we can only refund you to your method of payment which could not be done via checkPlease contact our customer service portal to schedule your return with an RMAWe accept returns all the time if it is within our return policies

Revdex.com:At this time, my complaint, ID [redacted] regarding Rebel Circus has been resolvedA refund was processed on my credit card, though the company did not contact meThank you for your assistance! (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted] ***

Hello, Unfortunately, we cannot control where the [redacted] leaves your packages but we did refund you as a courtesy on the items that were missing while you were on the phone with usThat said,, I am not sure what else we can do at this point other than assist you with opening a claim with your local post officePlease let us know if this is something you would like for us to assist with.Rebel

We have processed your refund but the bank can take up to 7-business daysSorry for the inconvenience but this is not up to usThank you!Tell us why here

If and when the item gets returned to us, we will be happy to refund your item

Hi [redacted] , We apologize for the inconvenienceI have reviewed our help desk and spoken with the staff here in customer service and no one has heard from youHave you reached out to us? I have gone ahead and refunded your order and apologize it never arrivedIf you would like to re-order down the road please accept this coupon as an apologyAgain we are very sorryThe coupon code is: *** Sincerely,Rebel

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I do not live at the address where the item was sent so I have no way to return the item I do not know who lives at the address and do not know how to get in contact with them In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: MY WIFE ORDERED SOME CLOTHES FROM THIS PLACE--THEY WERE SHIPPED IN DIFFERENT BOXES--FIRST BOX WAS EMPTY SECOND BOX WAS SHIPPED AND LEFT OUT SIDE IN HEAVY SNOW--ITEMS WERE DAMAGED AND ALSO MISSING ITEMS I WANT MY MONEY BACK TRIED TO CONTACE THEM SEVERAL TIMES--LEFT V.M - NOW THEIR V.M BOX IS FULL TIRED TO EMAIL THEM--NO ANSWER BACK CONTACTED MY BANK THEY CANT DO ANY THING-- I WANT MY $$ BACK AND WANT IT BACK A.S.A.PI WANT THE MONEY BACK FOR THE ITEMS-- NEVER RECEIVED-MISSING ITEMS AND DAMAGED WANT $ BACK A.S.A.P SICK OF THIS In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is NOT satisfactory to me and the matter has NOT been resolved because there was not ANYTHING fair about how they handled the situationI will NEVER do business with this company againI'm done wasting anymore time on this matter Sincerely, [redacted]

Hello, As previously stated we only received one item. I can assure you [redacted] is not in the business of giving refunds unless this is a common issue on their part. That said, I challenge you or BBB to send us a return as defined to see if all is refunded appropriately. I am sorry that this has... happened and we take every measure to issue all refunds are crossed in a timely and efficient matter. Again, we apologize for any inconvenience but we are not in the business of stealing your refunds, rather we are in the business of selling merchandise and providing a fair service for refunds. Thank you for your time and am happy to answer any other questions.Sincerely,Rebel Circus Team Member

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hi ***, I amhaveing trouble understatingYou spoke with our rep Keith and he refused you immediatelySot sure why you filed a complaint stating otherwiseWe apologize for the item being out of stock but we did refund you monies as per your request. Sincerely,***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We apologize for any convenience you have been experiencingHowever, we do not have control over the *** or where they leave packages in poor weatherWe are happy to offer you a discount on your next purchase but once the item is scanned and shown as delivered *** only allows us to have you file
a complaint directly with them. Sincerely,RC

Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I have attached screen shots of the emailsI have tried to discuss with customer service including photos of the boxes in the condition I received them I haven't gotten answers sinceI no longer have the credit card in which the order was placed, hence why I'm asking for a check to be mailed.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved by a credit issued for the product and order cancelled
Sincerely,
*** ***

I am sorry your experiencing this issue but our shopping cart is not one that can be auto filled and requires many security procedures to be executed prior to confirmed purchasesWe are happy to refund any items that do not violate our return policies. Thank you,RC

We sent it to the address you gave usWe have no way of retriving it for youIf it comes back via return to sender we will refund your monies as we would any there return to sender packageThank you

Revdex.com:At this time, I have not been contacted by Rebel Circus regarding complaint ID ***
Sincerely,*** ***