Helen Rundell, Artist

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
There email acknowledges that One warehouse
received items returnedThey refunded me for one item and when I asked where the refund for the other two was they were going to look into itI returned itemswas refundedwas claimed in unsellable conditionwere not refunded or mentionedKeith acknowledged that my refund was not processed correctlySetting aside the disagreement about one item, he has stated there was three items, admitted the refund was not processed correctly and has still not refunded those two other itemsThose items were never, ever, in disputeI would like to see proof of how my refund was processed, because they only refunded one, the other approx$is still being held by them along with my two shirts.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Some of the items that are involved in the complaint are not returnable per their return policy.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, my complaint, ID [redacted] regarding Rebel Circus has been resolved. A refund was processed on my credit card, though the company did not contact me. Thank you for your assistance!
(By clicking "OK", your complaint will be closed as...

Resolved.)
Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
I do not reside at the address, nor do I know the person who resides at the address where my purchase was sent.  I cannot control if they send back the merchandise and I have no way to get a hold of them to try and make them send back the merchandise.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I do not live...

at the address where the item was sent so I have no way to return the item.  I do not know who lives at the address and do not know how to get in contact with them.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Unfortunately, we can only refund you to your method of payment which could not be done via check. Please contact our customer service portal to schedule your return with an RMA. We accept returns all the time if it is within our return policies.

We have processed your refund but the bank can take up to 7-10 business days. Sorry for the inconvenience but this is not up to us. Thank you!Tell us why here...

If and when the item gets returned to us, we will be happy to refund your item..

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

MY WIFE ORDERED SOME CLOTHES FROM THIS PLACE--THEY WERE SHIPPED IN 2 DIFFERENT BOXES--FIRST BOX WAS EMPTY SECOND BOX WAS SHIPPED AND LEFT OUT SIDE IN HEAVY SNOW--ITEMS WERE DAMAGED AND ALSO MISSING ITEMS I WANT MY MONEY BACK TRIED TO CONTACE THEM SEVERAL TIMES--LEFT V.M - NOW THEIR V.M BOX IS FULL TIRED TO EMAIL THEM--NO ANSWER BACK CONTACTED MY BANK THEY CANT DO ANY THING-- I WANT MY $$ BACK AND WANT IT BACK A.S.A.PI WANT THE MONEY BACK FOR THE ITEMS-- NEVER RECEIVED-MISSING ITEMS AND DAMAGED WANT $ BACK A.S.A.P SICK OF THIS
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello, Unfortunately, we cannot control where the [redacted] leaves your packages but we did refund you as a courtesy on the items that were missing while you were on the phone with us. That said,, I am not sure what else we can do at this point other than assist you with opening a claim with your local post office. Please let us know if this is something you would like for us to assist with.Rebel

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

We received the items back and have processed a refund.

Hello, As previously stated we only received one item. I can assure you [redacted] is not in the business of giving refunds unless this is a common issue on their part. That said, I challenge you or Revdex.com to send us a return as defined to see if all is refunded appropriately. I am sorry that this has...

happened and we take every measure to issue all refunds are crossed in a timely and efficient matter. Again, we apologize for any inconvenience but we are not in the business of stealing your refunds, rather we are in the business of selling merchandise and providing a fair service for refunds. Thank you for your time and am happy to answer any other questions.Sincerely,Rebel Circus Team Member

Revdex.com:
I have received a response from the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hi [redacted], We apologize for the inconvenience. I have reviewed our help desk and spoken with the staff here in customer service and no one has heard from you. Have you reached out to us? I have gone ahead and refunded your order and apologize it never arrived. If you would like to re-order down...

the road please accept this coupon as an apology. Again we are very sorry. The coupon code is: [redacted] Sincerely,Rebel

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is NOT satisfactory to me and the matter has NOT been resolved because there was not ANYTHING fair about how they handled the situation. I will NEVER do business with this company again. I'm done wasting anymore time on this matter. 
Sincerely,
[redacted]