Henna Chevrolet LP

Dear Mr. [redacted],Thank you for your feedback.  I am sorry to hear that you have had mechanical issues with your truck.  It is never our intent to mislead or misrepresent anything to our guests.  In speaking with [redacted], he told me that you live a long way from Austin that that you...

had already driven an unusually high number of miles.  When you combine that amount of use with current payment delinquency, it makes trading anyone out of a vehicle very difficult.  This is especially true without a significant amount of down payment.  I would encourage you to have the mechanical issues diagnosed and repaired by a qualified facility and to explore trading once the loan balance has been paid down.  We appreciate your business.Sincerely,[redacted]