I have reviewed the response from HP sears and I am happy to hear that the account will be closed but I also need to know if this account will be taken off my credit report and when
We are attempting to collect a debt that is outstanding for Western DentalWe have made two attempts to reach you via mail and both times we have had mail returnedi have placed the account in dispute status to allow you time to contact our office and discuss thisIf the account does not belong
to you we will delete this matter from your credit history.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12738640, and find that this resolution is satisfactory to me
We have reviewed the dispute and the account that has been placed in our officeIt appears we have sent two letters providing details of the account that was placed with our office and have not received a reply or a dispute until todayWe have placed the account in a disputed status and will
notify the credit bureaus that this matter is disputedPlease let us know if we can be of further assistance
We have reviewed the complaintThis item was assigned to our office 12/5/from Western Dental and they did not inform us this matter was previously disputedBased on that we have closed this account and will delete this matter from all three credit bureaus.
I am rejecting this response because I have mailed two letters asking for the items listed in the above attachment and have yet to receive all of the items that I am requesting
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12242554, and find that this resolution is satisfactory to me
Initial Business Response /* (1000, 5, 2016/06/20) */
Contact Name and Title: *** ***, GM
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@hpsears.com
We have reviewed the complaint and the account in questionBased on the age and nature of the account in dispute we are closing the
accountThis matter will be deleted from all three credit bureaus
Additionally, a letter indicating the account is closed will be mailed to the address provided on this complaint
Initial Consumer Rebuttal /* (2000, 7, 2016/06/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you, resolution is accepted
Initial Business Response /* (1000, 5, 2015/09/08) */
The outstanding accounts have been closed with our office and returned to our clientAll accounts with the exception of the accounts that have already been paid have been flagged for removal from the consumers creditThe process of deletion
takes to days to complete
Initial Consumer Rebuttal /* (2000, 7, 2015/09/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
After reviewing the complaint we attempted to contact our client for clarification of the chargesOur client failed to respond so we have closed the account in our officeWe have sent a letter stating this to the consumer
Initial Business Response /* (1000, 5, 2016/06/30) */
Contact Name and Title: *** ***, GM
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@hpsears.com
I have reviewed the complaint and closed this account back to our client based on your statement that the work was not complete
We have flagged the account to be deletedPlease allow days for this to processHowever I do not show it reporting twicePlease feel free to contact me to review this to insure both tradelines are removed
Initial Consumer Rebuttal /* (2000, 7, 2016/07/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you
We have reviewed the attachment that you point outWe will contact our client and provide you with substantiation of the debt or close the account within days
Mr***, I have no problem providing you with substation of our claim from our clientWould you like it mailed to the address listed on the complaint? If you want it sent through the Revdex.com you will need to sign an HIPAA form in order for us to release information to this third party as this matter has related medical information that my be part of the substantiationOr are you simply wanting the information deleted from the credit burueas?
Initial Business Response /* (1000, 5, 2015/11/10) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@hpsears.com
***, I have reviewed the account in question and have closed it back to Western Dental based on the age and balance of the account
Additionally, we will instruct the credit bureaus to remove this from your credit history
If you have any additional concerns please feel free to contact me directly
Initial Consumer Rebuttal /* (3000, 7, 2015/11/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I would like the H P Sears Company to write me a letter and send it to my home address If at all possible, I ask and request HP Sears to send me a deletion letter deleting this account off my credit reports, please Until I receive a letter in the United States Postal Service mail, mailed to my home address, after this occurs I will be satisfied after I receive a letter in the mail, I cannot print this response, I am using a Application off my telephone I do not have a printer, I need a written letter mailed to my home address giving me the same information that is in this Revdex.com response, also I need a statement from HP Sears stating the fact the facts that I need this account deleted
Final Consumer Response /* (4200, 11, 2015/11/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No, I will accept Herbert PSears Company Inc as soon as I receive the deletion letter from Herbert PSears Company Inc I will be 100% satisfied I have not received the letter by United States Postal Service to my address in the State of Arizona as yet, after the deletion letter is received I will respond to Revdex.com with 100% satisfied not until I have the deletion letter in my hand Thank you *** ***
Final Business Response /* (1000, 15, 2015/12/07) */
*** the letter was mailed 11/13/I have attached a copy for your records
Thank you for the follow up
I am rejecting this response because:
The business has not validated the origin and amount of any debt and is not following the guidelines set in the Fair Debt Collection Practices Act (FDCPA)They have also made unfair practices according to the FDCPA buy adjusting the principal amount stated on the disputed account by adding either interest, fees, charges, or expense incidentals and reporting it to the credit bureaus
We have cancelled the account back to Western Dental because they did not respond to our request for a copy of the contractWe have also flagged the account to be deleted from all three credit bureaus and this information will be transmitted electronically on the first day of November which is our schedule to update the credit bureaus.
I have reviewed the account history as well as this complaintThe consumer has disputed this matter previously and substantiation of the debt was mailed 4/26/to the address listed on this complaintThis matter continues to be disputed so our office has closed this account back to our client
and will delete this from the credit historyA letter indicating this has been mailed to the address on this complaint
AS previously stated a letter was mailed to the consumer on 3/17/indicating this matter has been cancelled and would be deleted from the credit bureausWe can not fax letters to third parties however if the consumer would like us to email a letter directly to the consumer we can do that
Please provide a request and the email that for the consumer
We have reviewed this complaint and have previous closed this matter back to our client based on another complaint with another regulatory? bodyThis matter will be removed from the consumers credit report.? ?
I have reviewed the response from HP sears and I am happy to hear that the account will be closed but I also need to know if this account will be taken off my credit report and when
We are attempting to collect a debt that is outstanding for Western DentalWe have made two attempts to reach you via mail and both times we have had mail returnedi have placed the account in dispute status to allow you time to contact our office and discuss thisIf the account does not belong
to you we will delete this matter from your credit history.
I am rejecting this response because: this account does not belong to me Please provide paperwork that shows I am responsible for this debt
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12738640, and find that this resolution is satisfactory to me
We have reviewed the dispute and the account that has been placed in our officeIt appears we have sent two letters providing details of the account that was placed with our office and have not received a reply or a dispute until todayWe have placed the account in a disputed status and will
notify the credit bureaus that this matter is disputedPlease let us know if we can be of further assistance
We have reviewed the complaintThis item was assigned to our office 12/5/from Western Dental and they did not inform us this matter was previously disputedBased on that we have closed this account and will delete this matter from all three credit bureaus.
I am rejecting this response because I have mailed two letters asking for the items listed in the above attachment and have yet to receive all of the items that I am requesting
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12242554, and find that this resolution is satisfactory to me
Initial Business Response /* (1000, 5, 2016/06/20) */
Contact Name and Title: *** ***, GM
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@hpsears.com
We have reviewed the complaint and the account in questionBased on the age and nature of the account in dispute we are closing the
accountThis matter will be deleted from all three credit bureaus
Additionally, a letter indicating the account is closed will be mailed to the address provided on this complaint
Initial Consumer Rebuttal /* (2000, 7, 2016/06/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you, resolution is accepted
Initial Business Response /* (1000, 5, 2015/09/08) */
The outstanding accounts have been closed with our office and returned to our clientAll accounts with the exception of the accounts that have already been paid have been flagged for removal from the consumers creditThe process of deletion
takes to days to complete
Initial Consumer Rebuttal /* (2000, 7, 2015/09/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
After reviewing the complaint we attempted to contact our client for clarification of the chargesOur client failed to respond so we have closed the account in our officeWe have sent a letter stating this to the consumer
Initial Business Response /* (1000, 5, 2016/06/30) */
Contact Name and Title: *** ***, GM
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@hpsears.com
I have reviewed the complaint and closed this account back to our client based on your statement that the work was not complete
We have flagged the account to be deletedPlease allow days for this to processHowever I do not show it reporting twicePlease feel free to contact me to review this to insure both tradelines are removed
Initial Consumer Rebuttal /* (2000, 7, 2016/07/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you
We have reviewed the attachment that you point outWe will contact our client and provide you with substantiation of the debt or close the account within days
Mr***, I have no problem providing you with substation of our claim from our clientWould you like it mailed to the address listed on the complaint? If you want it sent through the Revdex.com you will need to sign an HIPAA form in order for us to release information to this third party as this matter has related medical information that my be part of the substantiationOr are you simply wanting the information deleted from the credit burueas?
Initial Business Response /* (1000, 5, 2015/11/10) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@hpsears.com
***, I have reviewed the account in question and have closed it back to Western Dental based on the age and balance of the account
Additionally, we will instruct the credit bureaus to remove this from your credit history
If you have any additional concerns please feel free to contact me directly
Initial Consumer Rebuttal /* (3000, 7, 2015/11/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I would like the H P Sears Company to write me a letter and send it to my home address If at all possible, I ask and request HP Sears to send me a deletion letter deleting this account off my credit reports, please Until I receive a letter in the United States Postal Service mail, mailed to my home address, after this occurs I will be satisfied after I receive a letter in the mail, I cannot print this response, I am using a Application off my telephone I do not have a printer, I need a written letter mailed to my home address giving me the same information that is in this Revdex.com response, also I need a statement from HP Sears stating the fact the facts that I need this account deleted
Final Consumer Response /* (4200, 11, 2015/11/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No, I will accept Herbert PSears Company Inc as soon as I receive the deletion letter from Herbert PSears Company Inc I will be 100% satisfied I have not received the letter by United States Postal Service to my address in the State of Arizona as yet, after the deletion letter is received I will respond to Revdex.com with 100% satisfied not until I have the deletion letter in my hand Thank you *** ***
Final Business Response /* (1000, 15, 2015/12/07) */
*** the letter was mailed 11/13/I have attached a copy for your records
Thank you for the follow up
I am rejecting this response because:
The business has not validated the origin and amount of any debt and is not following the guidelines set in the Fair Debt Collection Practices Act (FDCPA)They have also made unfair practices according to the FDCPA buy adjusting the principal amount stated on the disputed account by adding either interest, fees, charges, or expense incidentals and reporting it to the credit bureaus
We have cancelled the account back to Western Dental because they did not respond to our request for a copy of the contractWe have also flagged the account to be deleted from all three credit bureaus and this information will be transmitted electronically on the first day of November which is our schedule to update the credit bureaus.
I have reviewed the account history as well as this complaintThe consumer has disputed this matter previously and substantiation of the debt was mailed 4/26/to the address listed on this complaintThis matter continues to be disputed so our office has closed this account back to our client
and will delete this from the credit historyA letter indicating this has been mailed to the address on this complaint
AS previously stated a letter was mailed to the consumer on 3/17/indicating this matter has been cancelled and would be deleted from the credit bureausWe can not fax letters to third parties however if the consumer would like us to email a letter directly to the consumer we can do that
Please provide a request and the email that for the consumer
We have reviewed this complaint and have previous closed this matter back to our client based on another complaint with another regulatory? bodyThis matter will be removed from the consumers credit report.? ?