Herl's Bath & Home Solutions

Tim W and George H were awesome. We're extremely pleased!

We recently bought a new home and the guestroom bathtub was scratched, chipped and damaged. Matt R., service tech from Herl's Bath & Tile made it look like new! We were very happy with the quality of Matt's work and impressed with how seriously he takes his job. We highly recommend Herls and Matt R. Thanks Matt!

We recently had a tub replaced with a walk-in shower and another shower replaced with a more modern walk-in unit. Chris H., the installer, was very courteous, respected our requests, and kept the mess down to a minimum. He took the appropriate precautions and completed the work in a timely manner with little disruption to our daily routines. Management and Sales were also very attentive to our needs and we would highly recommend Herl's for your bathroom projects. You won't be disappointed.

Matt *** did an excellent job of repairing a spot on our tub. He was very professional. Highly recommend

Herls did a great job with our tub demolition and installation of a more accessible shower for our disabled son. Glen F was professional, friendly and did a great job. We were very impressed with the cleanup done each day. I highly recommend this vendor.

Our entire process was smooth from start to finish. Herl's did a great job of answering all of our questions and in providing us with an in-home estimate (with good COVID-19 precautions). They made the financing part easy as well and with favorable terms. Today was the install of our new shower and it went great as well. Installer Chad C. was on-time, efficient, careful, clean, and helpfully provided updates and answered questions. It was clear that he took pride in his work - and it shows in the final product. Thank you and well done.

Yesterday I had a bathroom renovation in one of my bathrooms. I had the tub and shower walls replaced. The team that worked on it from Herls was amazing! Several times I went upstairs to watch what they were doing, and they were very anxious to show me the process ,step-by-step. I never felt I was in their way, just watching as they were working. The work is top notch, and I can't tell you how excited I am about it. I feel like I have a totally new bathroom. I can't say enough good words about the Herls team their product and their workmanship.

Steve K was in our home today and addressed all of our concerns. Our shower was caulked. Our flooring and sink issues were photographed and temporary fixes were applied until the pictures could be studied and a more permanent solution found. Mr. K was pleasant, courteous and helpful.

Matt R came over to do some warrenty work for *** on my home to the trim on the sliding glass door (another company installed the door). The work Matt did was amazing, you could never tell there was any original damage. Based on the great work he did, when I need any work done I will definately call Herl's and recommend them to people I know.

Matt R was fantastic. Very professional and on time. The repair looks like new.

Herl's is a great and reliable company,and we will highly recommend them to anyone who needs
a bathroom makeover. We had a small issue with some caulking separation at the bottom
between the acrylic wall and floor pan in our shower. We called and scheduled service for the repair and set up a time that was convenient for us. The installer Steve K arrived on time to
complete the repair. He was very courteous and professional and had the job finished in a short time. He also informed us to make sure we call if any other problems arise. We are 100% satisfied with Herl's Inc.
Thank's

Steve K. Is an awesome installer and service man , works for an awesome company that provides stellar products for bathroom improvements , punctual, efficient, hustle , quality workmanship, just a few quick things that come to mind !! Definitely highly recommended!! Thank you for fulfilling everything Ricky said the company would do for us . Bill S.

Brian P. and George H. did a fantastic job installing new flooring and plumbing in our bathroom. This is the third time Brian has come to our home for installation and each time he has dome a fantastic job. Both Brian and George were very efficient and courteous.

Tom P
White Hall, MD

We had an issue with our new bath with regard to some cracked caulk that fell out of the tub. We were given an estimate of 12pm-1pm for the time of arrival and the technician Steve K got there at 10am. He recalulked the area in less than half an hour and provided instructions to keep the trim dry for 24 hours. He was courteous and went about his work very professionally. He also let us know to give Herls a call if this issue happens again. We certainly will and are thankful for the company's work.

I had an upcoming appointment for their rep to come over to give me a free estimate. They said they would not come over to give me an estimate unless my husband is there. He is not the owner of the home and he is not going to pay for the product, I am. They refused to come over to my home to give me an estimate and would not come over. I do not understand this kind of behavior. It disgusts me.

I met with Herl's in January 2019 to renovate my bathroom and as of today, 15 January 2020, my bathroom is still not completed.
I contacted Herl's Bath and Tile to renovate my bathroom in January 2019. After a lengthy sales pitch from Marcus H and detailed selection of the bathroom, I signed the contract to start work on my bathroom. As on today, 15 January 2020, my bathroom is still not completed. I am paying a lot of money for sub-par work.
During the sales pitch, Marcus assured us that the work would be completed relatively quick, approximately 6-8 weeks and that the installers are their own people, not subcontractors. Marcus also showed us glowing reviews and beautiful bathroom pictures, yet my bathroom is still not finished.
I sent numerous emails to correct issues but now I feel everything has fallen on deaf ears. There was no final inspection, the bathroom is not complete, but Herl's happily took my money, made empty promises and I am left paying for an unfinished bathroom.
During my initial meeting with Marcus, I specifically asked for a sink top that was flush (no lip over the sink) and was assured that is what I would get, but again, it is not what I wanted. I have a sink I did not ask for or approve. The sink was installed but not what I want, requested or ordered. Herl's told me that it was an upgrade to what I requested, but that does not matter because it is not what I specifically asked for an agreed upon.
The lights that were installed above the medicine cabinet were installed upside down and they did not even go over the medicine cabinet. I had to send numerous emails, purchase my own replacement lights, to fix their mistake and they finally reinstalled the lights. What they left me was a patched hole above the medicine cabinet that they were suppose to come back and fix, but never did.
The tub was removed and glass sliding doors were installed. The sliding glass doors that were installed are very flimsy and have a lot of play in them. During the initial sales meeting, I requested additional hand rails to be installed for stability. Herl's is supposed to be the expert and Marcus knew that stability and support was a concern that I needed to be addressed during the remodel. I fear that the glass shower doors could easily shatter if they were bumped into or grabbed a hold of for needed support.
The walls and ceiling were to be prepped and painted. The ceiling and wall both have visible bumps and blemishes. There is fuzz or something that may have come from the paint roller that is now all over the walls. The edging looks like a 6-year-old painted it and one area is missing some caulk and there is a hole. There is an inch around the ceiling light that was not painted and the difference is obvious and I also addressed this also several times. I outlined the paint mishaps several times but they were never corrected.
The closet door frame was removed and reinstalled but the nail holes were not covered before painting.
The towel racks and toilet roll bars are also shaky and not installed properly. One of the towel racks has already fallen down.
I feel scammed. I could have paid 1/2 the money for a better bathroom. I am disgusted that this is the service and quality that over $20,000 gets you. They took my money and it feels that they have walked away from this project. I would sincerely hope that Revdex.com is able to remedy this situation. I would actually love to know how much the actual total of materials cost because for over $20,000, I assumed I was getting the top of the line fixtures and quality craftsmanship/installation. If you came in my bathroom, you would think that I had a DIY project that went wrong, certainly not something designed and installed by professionals.
My question now is, how much longer am I expected to wait to have my finished bathroom I have paid for? I would like this matter addressed.

Herl's has made my bath the one I've only dreamed of until now. My new walk-in shower was installed by Brandon B and his assistant, Hugo....both highly professional and quite pleasant to work with. I was kept informed through each phase and quite happy with the work ethic and care they took with my home. I have, and will continue, to recommend Herl's to all my friends who consider upgrading their home. Thanks Brandon and Hugo for bringing my dream bath to reality.

Chad C did a terrific job remodeling my shower. He was very efficient and neat. He was also extremely pleasant to deal with. I would highly recommend his work to anyone.

I would like to say how professional this service was, from the onset to the finish it was perfection. We had a new shower install done and it is just beautiful we love it the crew that put it in Brandon was in charge he was friendly told us everything that was going on all through the process. I would recommend Herl's in a minute as I already have . This company really does keep their word on all aspects of the job. We love our shower I actually cried when it was finished I was so happy.

First day demo day was excellent by Josh and Ricky when finished left house very clean. Ready for day 2. Are very professional Techs!