Hersey Custom Shoe

Company agreed to remake shoes 1/2 size larger. Shoes were retuned months ago. No response to daily phone calls and emails. Two more orders not filledCompany does not answer it's phone. Voice mail is full. No response to emails. Returned shoes to be remade 1/2 larger in spring 2014. Ordered additional shoes then and also in fall 2014Desired SettlementCompany does not return phone calls. Voice mail is full. Email messages are not replied to. Returned shoes to be remade 1/2 larger upon company agreement. Shoes were sent in spring 2014 with additional paid order. No response. Sent additional paid order for another pair of shoes in fall 2014. No response from company again. Have made daily calls. Left loads of voice mails. Send lots of emails. Still not one attempt by the company to contact me. There is no excuse for this type of treatment to a customer. Company should hire someone to respond to customer communications. I want the checks returned for the two latest orders and a refund of a $175 for the original shoe order which was returned due to a wrong size issue. If the shoes have been remade, then I will accept them instead of a refund. No business should ever ignore a customer, especially when transactions have not been completed.[redacted]

Ordered and prepaid custom shoes [redacted] Business cashed check, never sent shoes. Business will not respond to phone or email after many attempts.Ordered custom shoes [redacted] order [redacted] Prepaid for shoes with check [redacted] for [redacted] Check was cashed on [redacted] Business initially responded to questions, and helped with getting a foot cast for custom shoes. Promised 12 to 14 weeks for delivery. The company has now stopped answering emails and phone calls. Voicemail has been full and unavailable for weeks, if not months. Website now says there is an 8-month wait time, but appears to be still accepting orders. I have requested that the company either send me the shoes or refund my [redacted] over a month ago. No response from the company.Desired SettlementThe company should immediately finish my shoe order [redacted] or refund my [redacted] I sent an email on [redacted] requesting the shoes or a refund and let them know I would contact Revdex.com if I did not hear back. No response again.

Ordered and prepaid custom shoes [redacted] Business cashed check, never sent shoes. Business will not respond to phone or email after many attempts.Ordered custom shoes [redacted] order [redacted] Prepaid for shoes with check [redacted] for [redacted] Check was cashed on [redacted] Business initially responded to questions, and helped with getting a foot cast for custom shoes. Promised 12 to 14 weeks for delivery. The company has now stopped answering emails and phone calls. Voicemail has been full and unavailable for weeks, if not months. Website now says there is an 8-month wait time, but appears to be still accepting orders. I have requested that the company either send me the shoes or refund my [redacted] over a month ago. No response from the company.Desired SettlementThe company should immediately finish my shoe order [redacted] or refund my [redacted] I sent an email on [redacted] requesting the shoes or a refund and let them know I would contact Revdex.com if I did not hear back. No response again.

In [redacted] of 2014 I paid to have shoes made for me. I have still not received themI paid [redacted] to have shoes custom made for me. I was told they would be ready by [redacted] In [redacted] I was told they would be ready by winter. I have called and emailed and get no response. [redacted] doesn't answer any messages. I have difficulty having people understand me due to my accent, so I have had other people attempt to contact them also, but no one ever answers the messages.Desired SettlementI just want my money back