This letter is written in response to Case #: [redacted] We strive for and enforce compliant collection procedure Any violations are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found the following: Validation of the debt is can be provided via mail or emailThere has never been and never will be threats of “serving papers” out of our office, may have us confused with a separate office Action taken: File: Cease and Desist status has been placed on the account and no further action will be taken Disciplinary Action: N/A Sincerely, Jamie LManager, Administration
We strive for and enforce compliant collection procedure Any violations are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found the following: We are fully disclosed and open to sending the proper documents as many times as possibleLegitimacy of the file is not a battle of he says she says when validation can be providedThe receipt the consumer is referring to is for a lender we never service in our officeIt doesn’t match the file we are collecting onBank statements doesn’t prove anything rather it doesn’t show a deposit or shows payments being madeThe funds could have been distributed via cash, check, lender issued card or a separate accountUsually when an account is attached to a file in our office it indicates payments were being made, in which case a receipt with the corresponding lender and original account number is still needed to suffice as proof the debt is paid offValidation of Debt Attached Action taken: File: Cease and Desist status has been placed on the account and no further action will be takenRefund being issuedDisciplinary Action: N/A Sincerely, Jamie LManager, Administration
This letter is written in response to Case #: [redacted] We strive for and enforce compliant collection procedure Any violations are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found the following: Validation of the debt is documentation we never hesitate to send out via mail or email Validation would suffice as proof we have the legal right to collect on the fileAction taken: File: Cease and Desist status has been placed on the account and no further action will be takenDisciplinary Action: N/A Sincerely, Jamie LManager, Administration
I dont have any documentation to send from this matterThis company called my job regarding thisThe day I received the phone call from them stating that I took out several pay day loans and received monies from them I contacted my personal bank and referenced the days that the company stated I received monies from them and my personal back stated no funded were every received on the dates provided to my account from this company They said that they could not provide me with any documentation show I opened this account because they were a 3rd party companyI have never received any mail, documents with proof that I ever confirming I opened, agreed to opening such payday loansThis was my first time ever hearing from this company, no mail, no letter, nothing but that one phone callI never consented to anything, never signed anything, I dont know anything any payday loans from the dates they provided to me over the phoneSo im sorry that I can not provide any proof from the claim that this business if accusing me ofI wish I had more proof, but they have never provided me with anything, other than that phone callThis is frustrating to me because they provided me with my account number and social security number and I feel like this is some type of scam and identity theft against me
We strive for and enforce compliant collection procedure Any violations are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found the following: The number that was used to contact [redacted] was listed as an unknownOnce it was discovered we had a wrong number it was then removed and he hasn’t received a call sinceAction taken: File: Cease and Desist status has been placed on the account and no further action will be takenDisciplinary Action: N/A Sincerely, Jamie LManager, Administration
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I'm in agreement if they are no longer going to pursue me by phone,email or any other means! I have nothing else because I didn't apply to any payday loanIf you have a fax number I can fax the closed acct notification from the bank they stated I used to get the moneyIt shows my acct was closed in 2010! Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I have also reviewed the attached files from said business and they are all bogus as I have never had accounts with any of the vendors listedI can only assume that this business is a scamAs long as they cease contacting me, I will be satisfied Regards, [redacted] ***
We never have and never will "charge fraud"We are only a third party debt collection agency and that's indicated in the early secs of each callThe file has been placed in cease and desistValidation was previously sent but it is also attached
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution curious While I am delighted that a "cease and desist status" has been placed on my account and that "no further action will be taken" and accept these terms, I question why, if they believe this debt is legitimate, why they are so quick and willing to drop further actionWhile they have attached documents, there is zero proof that I ever agreed to or accepted funds from any of the three businesses listed I accept the terms and will add this to the affidavit I have filed with the FTC for identity theft, # [redacted] If requested, I will have this signed by my local police department, and notarized, as recommended to me by the [redacted] State Police Fraud Department and D/ [redacted] I have attached the current affidavit and my letter to High Point notifying them of my identity theft I will provide the proof of identity (as indicated as enclosed on the letter) if they make a request for it I do not wish to share any further information that could be used illegally Regards, [redacted]
Representative from High Point Asset advised that all information regarding this debt has been provided to me via email and US postal service To date, I have not yet received any such thing Representative kept asking for my debit/credit card information to process a payment immediately He could not give me any information as to when this loan originated, only that the alleged loan was $ I do not believe that there is any debt owed I paid a debt in full two yrs ago, and have proof of same; however, since June of 2014, I have been contacted by "collection agencies" , all alleging different amounts of loans My understanding is that the original company, [redacted] Group, went out of business in May and sold their accounts to various offices I do not believe this is a valid debt If so, I would like any kind of proof of same, which would include an original contract signed The representative told me that the only way to resolve the debt was with a debit/credit card at that time, or he would make the recommendation to his client that the debt was being disputed I won't be threatened by someone asking for my account information, without providing any validity to a claim This representative did not tell me where his office was located, and when I asked for a letter advising of the debt to be emailed to me, he repeated several times that that had already been done, which seems to be a commonality from the various phone calls I've received in the past
This letter is written In response to complaint # [redacted] opened in your office for [redacted] We strive for and enforce compliant collection procedureAny violations are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found the following; Our client, [redacted] Corp., sent us delinquent accounts in the name [redacted] Each account included the name, address, social security number, email address, all original loan information and the account that was put in place to repay the loanThese accounts originated as online payday loansA Validation of Debt for each account is included with this responseMs [redacted] stated that she receives calls at least three times per day with some of them coming from ###-###-####We call a number only one time per day and ###-###-#### is not part of our phone systemAfter a thorough search of our phone records, I was unable to see where Msever returned a call to our officeAt no point did we or do we threaten our customersBased on the statements Ms [redacted] made, it seems as though Ms [redacted] is being called by several companies and mistaking our company with the others that are threatening herAt no point have we ever had a phone number from area code associated with our outgoing callsAction Taken: Though our client has forwarded us a significant amount of information that would indicate that Ms [redacted] has accounts that are delinquent and legally owed we have placed a Cease & Desist status on the accountsThere will be no further collection efforts, from our company, regarding these accountsFeel free to contact me if you have any additional questions regarding this matterSincerely, Jamie LManager, Administration This communication is from a debt collector and is an attempt to collect a debtAny Information obtained will be used for that purpose
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me However, I still disagree, the company was very threatening every time they contacted me, harassing me multiple times per day Regards, [redacted] ***
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
We strive for and enforce compliant collection procedureAny violations are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found the following: The focal point of the consumer complaint is derived from her not receiving validation of the debtAccording to the file in our office, the letter was sent to the email address provided by her which reads; [redacted] I’ve attached a validation letter to make sure she gets itValidation of Debt Attached Action taken: File: Cease and Desist status has been placed on the account and no further action will be takenDisciplinary Action: N/A Sincerely, Jamie L [redacted] Manager, Administration
We strive for and enforce compliant collection procedure Any violations are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found the following: When the representative spoke with the consumer she stated she didn’t recall the loan It was documented accordinglyThere were no threats of jail at allAction taken: File: Cease and Desist status has been placed on the account and no further action will be takenDisciplinary Action: N/A Sincerely, Jamie LManager, Administration
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The debit validation letter states that the original creditor was [redacted] ...I have never heard of this company I would like to see any original documentation from [redacted] showing that I owe them anything, or anything that I signed saying I would pay them I would also like to see documentation that High Point Asset can collect on this I will not pay anything to anyone I don't know, or have not heard of Regards, [redacted]
This letter is written in response to Case #: [redacted] We strive for and enforce compliant collection procedure Any violations are dealt with swiftly and sternlyOur employee files represent same.I have researched the available documentation regarding the complaint and have found the following: Explaining the details of a file is a common practice by our representativesThe facts of the file and how it was created happened long before it was placed in our officeWe base our knowledge on what’s provided, we don’t point fingers or express our views on who’s right or who’s wrong we notify and informValidation of Debt Attached Action taken: File: Cease and Desist status has been placed on the account and no further action will be takenDisciplinary Action: N/A Sincerely, Jamie LManager, Administration
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Until I filed the complaint with the Revdex.com I never received a debt verification letter from them In addition they used the term pending legal action will be taken if you do not respond to the voice mail Regards, [redacted] ***
This letter is written in response to complaint # [redacted] opened in your office for [redacted] We strive for and enforce compliant collection procedureAny violatioms are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found that following: An account was placed in our office in the name of [redacted] on April 24th, and it has been placedIn "Cease and Decist status and closed at the time the complaint was reviewed October 6th, None of our dialing system automated messages threaten any actions of court or to obtain an address to serve papersHowever, in reviewing the complaint completely, I have found that the customer did request a validation notice and our company address and did not have either requests honored by the representative she spoke withIt is not a practice of our representatives to threaten or harass account holders, nor is it a practice to ignore legitimate requests for information we are required to provide the customerIf Ms[redacted] would still like a validation notice please contact our client [redacted] Debt Funds, LLCAction Taken: Ms [redacted] ' account was closed in or office on October 6rth, After reviewing the conversation the customer had with our respresentative received a written disciplinary warning and coaching on how to better handle this and requested should it be asked of the againIf Ms [redacted] has any questions regarding this account, she should direct them to our client, [redacted] Debt Fund, LLCTheir contact information is as follows;requested should it be asked of the againIf Ms [redacted] has any questions regarding this account, she should direct them to our client, [redacted] Debt Fund, LLCTheir contact information is as follows; [redacted] Debt Fund, LLC [redacted] Sincerely, Jamie L [redacted] Manager, Administration
We understand the consumer is disputing validity of the debtValidation of the debt can be provided as many times needed via mail or emailThe validation of the debt not only proves it exist but proves we have the legal right to collect on the fileThe loan could have been dispersed via cash, check, or direct depositWe don’t threaten consumers with legal actionCease and desist as already been assigned
This letter is written in response to Case #: [redacted] We strive for and enforce compliant collection procedure Any violations are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found the following: Validation of the debt is can be provided via mail or emailThere has never been and never will be threats of “serving papers” out of our office, may have us confused with a separate office Action taken: File: Cease and Desist status has been placed on the account and no further action will be taken Disciplinary Action: N/A Sincerely, Jamie LManager, Administration
We strive for and enforce compliant collection procedure Any violations are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found the following: We are fully disclosed and open to sending the proper documents as many times as possibleLegitimacy of the file is not a battle of he says she says when validation can be providedThe receipt the consumer is referring to is for a lender we never service in our officeIt doesn’t match the file we are collecting onBank statements doesn’t prove anything rather it doesn’t show a deposit or shows payments being madeThe funds could have been distributed via cash, check, lender issued card or a separate accountUsually when an account is attached to a file in our office it indicates payments were being made, in which case a receipt with the corresponding lender and original account number is still needed to suffice as proof the debt is paid offValidation of Debt Attached Action taken: File: Cease and Desist status has been placed on the account and no further action will be takenRefund being issuedDisciplinary Action: N/A Sincerely, Jamie LManager, Administration
This letter is written in response to Case #: [redacted] We strive for and enforce compliant collection procedure Any violations are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found the following: Validation of the debt is documentation we never hesitate to send out via mail or email Validation would suffice as proof we have the legal right to collect on the fileAction taken: File: Cease and Desist status has been placed on the account and no further action will be takenDisciplinary Action: N/A Sincerely, Jamie LManager, Administration
I dont have any documentation to send from this matterThis company called my job regarding thisThe day I received the phone call from them stating that I took out several pay day loans and received monies from them I contacted my personal bank and referenced the days that the company stated I received monies from them and my personal back stated no funded were every received on the dates provided to my account from this company They said that they could not provide me with any documentation show I opened this account because they were a 3rd party companyI have never received any mail, documents with proof that I ever confirming I opened, agreed to opening such payday loansThis was my first time ever hearing from this company, no mail, no letter, nothing but that one phone callI never consented to anything, never signed anything, I dont know anything any payday loans from the dates they provided to me over the phoneSo im sorry that I can not provide any proof from the claim that this business if accusing me ofI wish I had more proof, but they have never provided me with anything, other than that phone callThis is frustrating to me because they provided me with my account number and social security number and I feel like this is some type of scam and identity theft against me
We strive for and enforce compliant collection procedure Any violations are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found the following: The number that was used to contact [redacted] was listed as an unknownOnce it was discovered we had a wrong number it was then removed and he hasn’t received a call sinceAction taken: File: Cease and Desist status has been placed on the account and no further action will be takenDisciplinary Action: N/A Sincerely, Jamie LManager, Administration
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I'm in agreement if they are no longer going to pursue me by phone,email or any other means! I have nothing else because I didn't apply to any payday loanIf you have a fax number I can fax the closed acct notification from the bank they stated I used to get the moneyIt shows my acct was closed in 2010! Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I have also reviewed the attached files from said business and they are all bogus as I have never had accounts with any of the vendors listedI can only assume that this business is a scamAs long as they cease contacting me, I will be satisfied Regards, [redacted] ***
We never have and never will "charge fraud"We are only a third party debt collection agency and that's indicated in the early secs of each callThe file has been placed in cease and desistValidation was previously sent but it is also attached
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution curious While I am delighted that a "cease and desist status" has been placed on my account and that "no further action will be taken" and accept these terms, I question why, if they believe this debt is legitimate, why they are so quick and willing to drop further actionWhile they have attached documents, there is zero proof that I ever agreed to or accepted funds from any of the three businesses listed I accept the terms and will add this to the affidavit I have filed with the FTC for identity theft, # [redacted] If requested, I will have this signed by my local police department, and notarized, as recommended to me by the [redacted] State Police Fraud Department and D/ [redacted] I have attached the current affidavit and my letter to High Point notifying them of my identity theft I will provide the proof of identity (as indicated as enclosed on the letter) if they make a request for it I do not wish to share any further information that could be used illegally Regards, [redacted]
Representative from High Point Asset advised that all information regarding this debt has been provided to me via email and US postal service To date, I have not yet received any such thing Representative kept asking for my debit/credit card information to process a payment immediately He could not give me any information as to when this loan originated, only that the alleged loan was $ I do not believe that there is any debt owed I paid a debt in full two yrs ago, and have proof of same; however, since June of 2014, I have been contacted by "collection agencies" , all alleging different amounts of loans My understanding is that the original company, [redacted] Group, went out of business in May and sold their accounts to various offices I do not believe this is a valid debt If so, I would like any kind of proof of same, which would include an original contract signed The representative told me that the only way to resolve the debt was with a debit/credit card at that time, or he would make the recommendation to his client that the debt was being disputed I won't be threatened by someone asking for my account information, without providing any validity to a claim This representative did not tell me where his office was located, and when I asked for a letter advising of the debt to be emailed to me, he repeated several times that that had already been done, which seems to be a commonality from the various phone calls I've received in the past
This letter is written In response to complaint # [redacted] opened in your office for [redacted] We strive for and enforce compliant collection procedureAny violations are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found the following; Our client, [redacted] Corp., sent us delinquent accounts in the name [redacted] Each account included the name, address, social security number, email address, all original loan information and the account that was put in place to repay the loanThese accounts originated as online payday loansA Validation of Debt for each account is included with this responseMs [redacted] stated that she receives calls at least three times per day with some of them coming from ###-###-####We call a number only one time per day and ###-###-#### is not part of our phone systemAfter a thorough search of our phone records, I was unable to see where Msever returned a call to our officeAt no point did we or do we threaten our customersBased on the statements Ms [redacted] made, it seems as though Ms [redacted] is being called by several companies and mistaking our company with the others that are threatening herAt no point have we ever had a phone number from area code associated with our outgoing callsAction Taken: Though our client has forwarded us a significant amount of information that would indicate that Ms [redacted] has accounts that are delinquent and legally owed we have placed a Cease & Desist status on the accountsThere will be no further collection efforts, from our company, regarding these accountsFeel free to contact me if you have any additional questions regarding this matterSincerely, Jamie LManager, Administration This communication is from a debt collector and is an attempt to collect a debtAny Information obtained will be used for that purpose
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me However, I still disagree, the company was very threatening every time they contacted me, harassing me multiple times per day Regards, [redacted] ***
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
We strive for and enforce compliant collection procedureAny violations are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found the following: The focal point of the consumer complaint is derived from her not receiving validation of the debtAccording to the file in our office, the letter was sent to the email address provided by her which reads; [redacted] I’ve attached a validation letter to make sure she gets itValidation of Debt Attached Action taken: File: Cease and Desist status has been placed on the account and no further action will be takenDisciplinary Action: N/A Sincerely, Jamie L [redacted] Manager, Administration
We strive for and enforce compliant collection procedure Any violations are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found the following: When the representative spoke with the consumer she stated she didn’t recall the loan It was documented accordinglyThere were no threats of jail at allAction taken: File: Cease and Desist status has been placed on the account and no further action will be takenDisciplinary Action: N/A Sincerely, Jamie LManager, Administration
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The debit validation letter states that the original creditor was [redacted] ...I have never heard of this company I would like to see any original documentation from [redacted] showing that I owe them anything, or anything that I signed saying I would pay them I would also like to see documentation that High Point Asset can collect on this I will not pay anything to anyone I don't know, or have not heard of Regards, [redacted]
This letter is written in response to Case #: [redacted] We strive for and enforce compliant collection procedure Any violations are dealt with swiftly and sternlyOur employee files represent same.I have researched the available documentation regarding the complaint and have found the following: Explaining the details of a file is a common practice by our representativesThe facts of the file and how it was created happened long before it was placed in our officeWe base our knowledge on what’s provided, we don’t point fingers or express our views on who’s right or who’s wrong we notify and informValidation of Debt Attached Action taken: File: Cease and Desist status has been placed on the account and no further action will be takenDisciplinary Action: N/A Sincerely, Jamie LManager, Administration
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Until I filed the complaint with the Revdex.com I never received a debt verification letter from them In addition they used the term pending legal action will be taken if you do not respond to the voice mail Regards, [redacted] ***
This letter is written in response to complaint # [redacted] opened in your office for [redacted] We strive for and enforce compliant collection procedureAny violatioms are dealt with swiftly and sternlyOur employee files represent sameI have researched the available documentation regarding the complaint and have found that following: An account was placed in our office in the name of [redacted] on April 24th, and it has been placedIn "Cease and Decist status and closed at the time the complaint was reviewed October 6th, None of our dialing system automated messages threaten any actions of court or to obtain an address to serve papersHowever, in reviewing the complaint completely, I have found that the customer did request a validation notice and our company address and did not have either requests honored by the representative she spoke withIt is not a practice of our representatives to threaten or harass account holders, nor is it a practice to ignore legitimate requests for information we are required to provide the customerIf Ms[redacted] would still like a validation notice please contact our client [redacted] Debt Funds, LLCAction Taken: Ms [redacted] ' account was closed in or office on October 6rth, After reviewing the conversation the customer had with our respresentative received a written disciplinary warning and coaching on how to better handle this and requested should it be asked of the againIf Ms [redacted] has any questions regarding this account, she should direct them to our client, [redacted] Debt Fund, LLCTheir contact information is as follows;requested should it be asked of the againIf Ms [redacted] has any questions regarding this account, she should direct them to our client, [redacted] Debt Fund, LLCTheir contact information is as follows; [redacted] Debt Fund, LLC [redacted] Sincerely, Jamie L [redacted] Manager, Administration
We understand the consumer is disputing validity of the debtValidation of the debt can be provided as many times needed via mail or emailThe validation of the debt not only proves it exist but proves we have the legal right to collect on the fileThe loan could have been dispersed via cash, check, or direct depositWe don’t threaten consumers with legal actionCease and desist as already been assigned