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High Point Chamber of Commerce

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Reviews High Point Chamber of Commerce

High Point Chamber of Commerce Reviews (41)

Everything was perfect from the time we walked into the dealership to when we drove off in our beautiful new EnclaveCoty, our salesman was great! We would highly recommend this dealership!

Yates Buick and their Assistant Service [redacted]   [redacted]  were very responsive and caring regarding my service needs My car was towed in and they found a bad battery and had me back in service in no time I would definetly recommend them and will use them going forward for my servicing needs If you are military they do offer a military discount also

Great dealership that has staff who are friendly, courteous, and helpful Makes choosing a new vehicle a nice experience

I have had my truck in to this dealer several times mostly for routine maintenance, but a couple of times for the same issueThe issue was with the power steering and sudden electrical power loss while drivingThe problem had a high likelihood of being fixed the first time when they performed the ECM flash per the recall notice but unfortunately the problem worsenedI brought in randomly one day about weeks after (was out of town), without an appointment, to see what could be done and Ashley Salinas jumped right on itShe asked a tech to see if he could run it for codes and he said that more than likely, he knows what the issue is and could probably get it taken care ofI left the truck there that night (which I was not at all expecting to do but was more than happy to do so)I got a call from Ashley mid afternoon the next day and she said it was good to goThat was just about weeks ago and the truck works like a champFor the record, I probably would have given the same review even if the truck was still acting upThey are awesome over there!

BUYER BEWARE THEY SELL LEMONS HERE- If I could give it a negative star I wouldMy year old father bought a new GMC Terrain on 10/13/From day we have had problems with the check engine light coming onAt one point the car was in the shop for a total of daysEverytime we get the car back after they supposedly fix the problem, the check engine light comes back onWe have had the car for not even months and it has been in the shop for a total of days
We dont want this lemon of a car we want a new oneMy dad has saved a while for this car and right now is very frustrated with the treatment from the general manager who is basically telling him, GM will not do anything and that my Dad will have to do a buyback or trade in and that he will not get the same amount of money that he paid for the carI cannot understand how my elderly father will lose out on this deal when it is not his fault that the check engine light keeps coming onThis car is not reliable.The treatment that my father has received is horrendous from Yates and especially from the general managerHe has no people skills and should be retrained on how customer service worksMy dad after all was a repeat customer

Yates Buick and their Assistant Service *** *** were very responsive and caring regarding my service needs My car was towed in and they found a bad battery and had me back in service in no time I would definetly recommend them and will use them going forward for my servicing needs If you are military they do offer a military discount also

We are happy with this dealership and happy with our new vehicle purchase

We always bring our vehicle to Yate's GMC for all our servicesWe trust the competency of their techniciansWe received great friendly service, on our recent oil changeWe wouldn't go anywhere else

I am writing to thank you for our beautiful truck we recently purchased from you, and to especially thank you for sending Kevin McCarthy to be our internet sales personHe did his homework well, and was more aware of our needs than any other car dealership salespersonOnce he started looking for a truck, he stayed on task until he found what we were looking forWe appreciate the time he took with us which was over a month's timeIf the quality of a business employees is an indication of future success, then Yates Buick GMC has a bright future

Nice showroom with laid back atmosphere, no pressureLaura was great to work with Would buy from her again

My husband and I purchased a Chevy Silverado weeks ago from this dealershipUpon buying the vehicle we asked if it had gone through a full inspection NOT just a safety inspection, to which we were assured it hadNow either they really did and somehow a certified GMC dealership/mechanic shop missed not just one, but three leaks that were later found or it was a complete lieThis truck is not a daily commuter vehicle and as such we had only driven it three times since the purchase, the longest drive being from the dealership to our residenceIt is still on the same tank of gas from the day we left their lot and have not even received our plates yetSo we drove back from the grocery store earlier this week only to discover leaking oil in our drive way and immediately contacted our sales rep and left messages for management at the dealershipDid not get a hold of any one for daysWhen we finally did they told us to bring the truck to service for an inspection which we did

The vehicle's windshield tint was damaged while in their possessionAfter replacing the windshield tint the dash was cracked while in the possession of the dealershipThe have denied all responsibility and not willing to aid in covering the financial aspect of the repair

This is the second car I have bought from your dealership I have been happy with everything or I would choose not to have you service my car The employees are knowledgeable and friendly and Johanna who helped me this time was no exception

Yates dealership is extremely courteous, friendly, and professional at all timesThey also dress very nicelyThe dealership is always very clean and spotless and even the restrooms stay clean and spotless and smell good at all timesThey also offer free snacks and drinks while you wait for your vehicle to be servicedAnd most importantly they always take very very good care of my vehicle when I bring it in for serviceI would highly recommend them not only to purchase your vehicle to service your vehicle as well

Todd J*** was Awesome! He answered my questions on the test drive and if he didn't have the answer right then he investigated and got the answer for me I would definitely recommend him and Yates to friends Todd called and emailed us a few days later to ask how we liked our Yukon LOVING IT! Kelley R*** was very helpful as well He taught me all about the new gadgets on the Yukon Both gentlemen were very helpful and extremely personable! Already bragging to coworkers that I bought my Yukon at Yates!

I RECENTLY PURCHASE OR TRY TO PURCHASE A CAR FROM YATES GMC THE LOAN DID NOT GO THROUGH AND MY VEHICLE WAS RETURNED HOW EVER I HAD GIVEN DOLLARS TOWARDS DOWN TO WITCH I HAVE A RECIPE FOR AND I DID NOT GET THE MONEY BACK THEY WANT TO KEEP IT AND THEY WHERE VERY RUDE AND DISRESPECTFUL I FEEL I WAS TREATED UNFAIRLY IT WAS DEFINITELY NOT THE SAME TREATMENT I RECEIVED WHEN I PURCHASE THE CAR

They told me it would take an hour and a half, and it only took mins! Pretty happy with that! Very trustworthy people, and I would highly recommend them

The service dept staff at Yates always takes great care of me and my vehicleThey are my first stop because I trust them and their expertiseThe process is always seamless and I appreciate them for that

Best car buying experience I have ever had No haggle pricing makes it easy and I knew I got the best price because every other dealer had a higher out the door price on the same vehicle
Will tell all my family and friends!

Excellent serviceRespectful and honestYates did an excellent job on my Acadia

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