High Quality Water of Arizona

I spoke this customer myself and explained that my company did not sell or install the equipment all we do is service themI also offered to help in any way I could he wanted to have the installation redone by a local plumber and I once let him know that I will help in anyway possible

We are not happy as we were not made aware prior to signing that this was a no return policyThis should have been disclosed to us prior to signing, this was totally dishonestThe fact that when I contacted the business on several occasions I was brushed off and instructed to call a plumber who noticed that the system was installed incorrectly and a second plumber advised that this could cause future issues it is unacceptable that we have to continue with this serviceA $gift card and payment of the third parties plumber's bill is not satisfactory for usI will never be a happy customer of this company and will not recommend anyone to use this company or [redacted] Products are presented in a mannerWe were also advised that by having the Eco system for laundry it would stop the clothes from breaking down, this is not true if anything we still have the same amount of fluff when we dry the clothes if not moreThe saddest part of it all is that they are coming through a reputable company like Home DepotIt leaves a bitter taste in my mouth to even do business with Home Depot due to the affiliation of such businesses

We have reached out to Mr [redacted] because we have not heard from him in two years we had no reason to believe he was anything but happyIn any case we explained the operation of his salt free Centurion systems and presented him some options going forwardHe is currently on vacation but when he gets back our GM and Mr [redacted] will work everything out I'm told they have a good working relationship.